My files are changed by the name of .id-28F3A076.[badfail@qq.com].arrow extension. What can I do?
My files have .id-28F3A076.[badfail@qq.com].arrow extension
vimalpree, | Arrow ransomware |
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The .id-28F3A076.[badfail@qq.com].arrow extension means that your computer is infected with Arrow virus, which is one of the latest versions of Dharma ransomware virus.
First of all, you have to remove this malicious program from the computer. Do not follow the instructions provided in the ransom note which should have been downloaded on your computer as well. Paying the ransom does not guarantee that your files will be recovered.
Additionally, malware might block access to security software and prevent from automatic removal. In this case, you have to reboot the computer to Safe Mode with Networking as explained in this article.
After virus elimination, you can try Dharma decryptor and other third-party tools that can help to recover files encrypted by Arrow virus. You can find data recovery solutions in the previously mentioned article too.
Sincerely,
2-spyware team.