Hello, this virus called Power Worm says that I need to pay money to get my personal data back. I am sure there is a way to kill this virus! Please help me to do it, because I do not know how. From the moment I turned my computer on this morning, I cannot open any of my documents located in My Documents folder. Please, help!
Power Worm asks me to pay money!
selena45, | Power Worm ransomware |
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1. Remove Power Worm infection ASAP. This helps to stop the activity of this virus - so it may leave some file folders unencrypted. To do this, use FortectIntego anti-malware and run a system scan to find and eliminate this virus. Alternatively you can remove Power Worm malware manually - use Power Worm ransomware removal guide (Free instructions).
2. Restore the system using a backup - if you have saved your files on an external drive, you can recover all of them.
Unfortunately, if you do not have a backup, it may be very hard or even impossible to recover these files. We suggest trying these tools to decrypt your files: Kaspersky virus-fighting utilities