This virus has infiltrated my PC today. I can’t access my personal files. Moreover, my anti-virus program is shut down. How should I remove the virus?
Problems with TrueCrypter! Please, help!
Terood, | TrueCrypter |
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Thank you for the question. First of all, you may try some of the data recovery software, for instance, PhotoRec or R-studio. In order to eliminate the ransomware completely, install malware removal app, such as FortectIntego. After the virus is removed, the anti-virus should work again. In case, neither the anti-spyware nor anti-virus program does not run, take a look at this guide: TrueCrypter removal steps.
Sincerely,
2-spyware team