The FBI step-by-step looks like it is for XP version. For the average computer user, the steps need to be specific to the version of OS. When I click on Start, there is no RUN and all the other screen shots therefore are not helpful. That’s why I searched and hit your site. So I followed your Guide for Windows 7 but some of the steps don’t follow either. There is no “Network and Internet” with the Control Panel but there is a “Network and Sharing Center” so skipped to that. Where it says select the networking tab, that’s the only tab I have. The “Select Obtain DNS server address automatically” choice is in Properties, and NOT in the Advanced and DNS area. My computer was already confitgured this way. Thanks for the info…I was able to figure out how to view everything. These things are never very simple for simple minds out there.
Loren Barrett says:
April 24th, 2012 at 4:50 pm
“there is no RUN” is because it has not been added to the start menu by default. Basic instructions to improve Windows are available if one wants to learn. It is true that varioous versions of Windows function differently making it almost impossible to write instructions for all cases. What is not mentioned is that Malwarebytes is free and does the job. I run AVG free, Malwarebytes and ASC5 and have no problems.