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Remove virus (Virus Removal Guide)

removal by Olivia Morelli - - | Type: Browser hijacker is a browser hijacker that is well-known for the 2-spyware research team. Computer users have sent us several complaints about this search engine. Most of computer users claim that they did not set this website as their homepage, but it shows up on the main browser’s page every time they launch their Internet browser. Sadly, the appearance of this web page can only mean that virus has entered your computer system. It is the cause of these unexpected alterations on your PC. If this program has entered your system, you should also notice that your computer is working slower than ever. As you can see, can cause several unpleasant effects on the computer system. We want to reveal some information about this program for you: what kind of program is that, how can it enter the computer system and explain how to remove it. If it interests you, please proceed to the next paragraph. – what is is? is a program that falls into the browser hijackers group. It is also labeled as a potentially unwanted program – and there are several reasons for such classification. is known for a stealthy installation and various arbitrary activities on the victim’s PC. Once this program slither’s into your computer’s system, it attaches itself to all web browsers existing on your PC. This helps to monitor your browsing habits and reveals your browsing history, search queries and other browsing-related information for Although claims that it does not collect personal information, it can still find some personal details about you that can help to identify you.

Questions about virus

After this application enters your computer, it modifies some of your Internet browser’s settings. It removes your recent homepage and sets as the new homepage. As a result, you are going to see this search engine every time you open your web browser. Be cautious; we do not recommend using this search engine. It is not an authentic search engine because it delivers modified search results. The search results generated by may be injected with various hyperlinks that can cause redirects to unreliable websites. You may end up on websites that can be infectious or even malicious! These related websites belong to unreliable sources like third-party companies, which seek to boost the web traffic to their sites. It is clear that you should not be using to look for something online. We recommend using a well-known and popular search engines, for example, Bing or Google. Also, it is a good idea to install a professional computer security tool to your computer to not endanger your system to potential risks. For that, we recommend Reimage. virus

How can hijack my computer? hijack can affect your computer if you tend to browse the Internet carelessly; and especially if you like to install various free applications to your computer. It is extremely important to install new programs carefully because nowadays the distributors or potentially unwanted applications tend to bundle their products with free programs and spread download links on the web. Such bundled software pack is usually named after the legitimate and safe program’s name, but it includes a few optional downloads. Unfortunately, no one is going to straightforwardly tell you that or another PUP is included. The only way to reveal additional applications’ existence is to check it on the installation settings window. You have to select whether “advanced” or “custom” installation method. Then the setup should reveal a list of suggestions to install additional apps. Untick all of them, and finish the installation process.

My computer was infected by this browser hijacker already… What should I do?

If virus is already running its activities on your system, you should remove it ASAP. There is no need to keep such useless application on your computer as it can only cause disastrous consequences. You can uninstall on your own by following the step-by-step removal guide that is provided below. However, we strongly recommend uninstalling by using a professional PC safety program, because it can ensure your computer safety for a long time.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. googleuser says:
    November 18th, 2015 at 5:29 am

    I hate this search engine! It does not bring any good search results. I am installing SpyHunter right now, hope itll fix this problem.

  2. re: googleuser says:
    November 18th, 2015 at 5:32 am is never going to work properly for you… it works if the is installed but without the extension that search engine is also useless. It brings just a few old search results and displays some ridiculous throwback images. It is just not up-to-date. Look at your username, you should get back to using Google. Just set it as your homepage again and forget about

  3. morgandetoi says:
    November 18th, 2015 at 5:33 am

    I hated this search engine… I remember how hard it was for me to remove it. Guys, my advice is to be careful when installing new programs and that is it… it does not take huge efforts to be cyber-safe.

  4. riveraallah says:
    November 18th, 2015 at 5:35 am

    I really, really dont like when someone changes my settings and default page without asking me. I also could not change it until i removed this malicious extension from my Safari browser and also removed it from my programs list.

  5. fredericoludo says:
    November 18th, 2015 at 10:15 am

    demolished this computer junkware! yess!!

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