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Remove Call Builder ads (Free Guide)

removal by Olivia Morelli - - | Type: Adware

Hello guys. I have a question related to Call Builder application. Could you please explain what kind of app it is? It’s strange that I do not recall installing this program. Thus, I was a little bit surprised after finding it running on the system as a background program. Is that’s just one of the system files? Would appreciate your help a lot. I care about my PC and I do not want any suspicious apps on it! Thanks in advance.

What kind of application Call Builder is? Why is it executing a file in the background of the system?

To put it bluntly, Call Builder belongs to the lowest danger level of cyber threats, namely ‘adware’ and potentially unwanted program. Therefore, if you have found a background process run by this app, your Windows or Mac OS has obviously been infected with this adware. As we have already noted, this app is not malicious, but since you haven’t installed it on purpose, it’s better that you remove Call Builder adware without a delay. All adware programs are programmed to generate targeted advertisements on people’s web browsers in order to generate pay-per-click revenue. Therefore, Call Builder virus is not an exception. It displays advertisements on each web browsers (Google Chrome, Safari, Mozilla Firefox, Internet Explorer, Opera, etc.), collects browsing-related information about its users, consumes PC’s CPU memory, may cause web browser to crash, and so on. Therefore, you are strongly advised to perform a full system scan with a professional anti-malware, such as Reimage, and delete Call Builder malware right now.

Ads by Call Builder

How did Call Builder hijack the system? Is it possible to prevent it from landing on web browsers without being noticed?

Call Builder malware is typically promoted via other free software. It may be disguised under various download managers, torrent files, file compression programs, Java updates, and so on. In most of the cases, it is presented in a misleading manner. For example, it may be said to improve web browsing experience, but how it is going to do that may not be specified. Besides, a noteworthy fact is that Call Builder virus may be hidden under quick or express installation mode, what means that you will not be able to see it if you do not select an expanded mode of the installation wizard (advanced/custom). Therefore, most probably you have recently installed a doubtful freeware and allowed Call Builder hijack your machine without even realizing that.

Questions about Call Builder ads

Luckily, you can prevent this from happening quite easily. To help you with that, we will give a couple of useful tips on how to install free software properly:

  • Try reading EULA and Privacy Policy of the freeware;
  • Make a small research on the developers of a needed app;
  • If possible, select either Advanced or Custom installation mode of a freeware. If such option is not provided, consider not installing the app;
  • Read all the terms provided on the installation wizard;
  • If you find browser add-ons, plug-ins or toolbars along the way, unmark the ones that are set by default.

Why keeping of this adware program is not recommended?

2-spyware research team has found out that Call Builder adware is a potentially dangerous for your PC’s security and privacy. As noted before, it’s sole purpose is to generate financial profit from affiliate advertising. To generate catchy advertisements, this app uses tracking cookies and DOM storage to collect information, such as your search queries, pages viewed, clicks, IP address, email address, and similar information. Unfortunately, but banners and pop-up ads labeled as “Ads by Call Builder,” “Call Builder Ads,” “Brought by Call Builder,” etc. of unverifiable legitimacy, so clicking on them you risk experiencing redirects to unsafe websites full of malware/virus. In addition to Call Builder redirects, system slowdowns can annoy you to death.

How can I remove this adware?

To remove Call Builder virus from the system, you have two options – manual and automatic. An explicit guide is provided at the end of this post. Nevertheless, before performing the removal manually, consider whether you have enough knowledge to do that because you may accidentally remove the wrong files. By the way, people often complain about Rocket Tab powered by Call Builder, so a full system check can help you remove all other PUPs.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Call Builder ads, follow these steps:

Delete Call Builder from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Call Builder and related programs
    Here, look for Call Builder or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of Call Builder from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Call Builder or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Call Builder from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Call Builder and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Call Builder removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate Call Builder ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Call Builder should be removed from your Microsoft Edge browser.

Erase Call Builder from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Call Builder and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Call Builder removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Call Builder from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Call Builder and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Call Builder removal. Click on 'Reset' button to complete your removal

Delete Call Builder from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Call Builder or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Call Builder removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Joseph R. says:
    December 20th, 2015 at 11:55 pm

    Call Builder ran dll process on the background of the system, so I thought for a long time that its a system file or something. I clicked on its ads hundreds of times, so I assume that I should scan the system with anti-malware

  2. Riya Mishra says:
    December 20th, 2015 at 11:55 pm

    HATE IT!!!

  3. Farmer Train says:
    December 20th, 2015 at 11:56 pm

    Dubious app. Made me visit affiliate pages and disrupted web browsing. If you have Call Builder virus on your PC, I would recommend removing it ASAP!

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