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“Call certified Microsoft technicians” virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Malware

What is “Call certified Microsoft technicians” virus and how you can identify it?

If your computer starts acting sluggish, and if you receive many pop-up alerts and warnings that suggest you to “Call certified Microsoft technicians,” it is a sign that your computer is infected by ith so-called “Call certified Microsoft technicians” virus. This computer threat places master.exe file on the system and assigns it to startup programs. This executive file is meant to showcase fake blue screen of death (BSOD), and states that a critical error has occured. It suggests calling “certified Microsoft technicians” to get assistance and fix your PC immediately. However, do not rush to contact these “technicians” since they are nothing more that tech support scammers.

Tech support scammers spread such programs via software packs or fake software updates in order to intimidate the computer user and make him/her believe that the computer is heavily infected or full of unknown errors. Of course, it is scary to get a flashing pop-up window that informs about a critical condition of the computer system. However, if you ever come across a similar message, try to remain calm and think whether it is worth your trust. Remember that real Microsoft technicians would never ask you to provide your financial information or credit card details. You can know that you are dealing with tech support scammers if:

  • “Certified Microsoft technicians” ask you to install software that you have never heard of.
  • The person you speak with asks you to give them access to your computer via TeamViever.
  • The “Microsoft” technician you speak with says you must pay for the help.

Questions about “Call certified Microsoft technicians” virus

Tech support scammers seek to take advantage of inexperienced computer users and make them believe that they are talking to real Microsoft technicians. However, if you recognize any of the signs mentioned above, you should scan your computer with a reliable anti-malware software and detect “Call certified Microsoft technicians” malware that sends you these annoying and deceptive pop-up messages. You can quickly identify this computer threat and files related to it with a help of Reimage anti-malware program.

“Call certified Microsoft technicians” fake alerts

How and when did “Call certified Microsoft technicians” software enter your computer?

“Call certified Microsoft technicians” PC threat spreads with a help of other free programs. If “Call certified Microsoft technicians” ads started to appear on your computer screen, it means that you have installed this program along with other free app you have recently downloaded from the Internet and installed on your computer. Computer users should mind the possibility of installing software bundles and be careful when installing new software on their computers. The thing is, if you download one program, that does not necessarily mean that you are going to install a single program, too. Take into account that many free programs suggest downloading and installing additional programs alongside them, and you have to reject these programs if you do not want to obtain them. For that, we advise you to choose Advanced or Custom installation settings. These settings usually provide an additional setup window that discloses what additional programs are bundled with the primary software. To avoid installing these programs, just remove checkmarks from checkboxes next to them.

Sadly, “Call certified Microsoft technicians” virus can hijack your computer using other techniques, such as malvertising or clickjacking, and the only way to prevent its infiltration is to secure your PC with a reliable anti-malware software.

How to remove “Call certified Microsoft technicians” software?

Unfotunately, there are many different programs that are meant to send such scam messages for the computer users. Examples include virus,, Windows Defender Pro adware and many more. So if you notice these pushy notifications claiming that your PC is infected or that it is filled with unidentified system errors, you should scan your computer with a powerful anti-malware software to detect the software that sends you these misleading messages and implement “Call certified Microsoft technicians” virus removal.

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Anna says:
    May 10th, 2016 at 11:19 am

    I hate tech support scammers!! do not call them! and if you ever end up talking to them, do not hang up – waste their time!

  2. Brandson-9 says:
    May 10th, 2016 at 11:21 am

    Thanks, I was receiving similar pop-ups on my computer screen and SpyHunter fixed the problem. Thx for recommending this antivirus software

  3. Jared says:
    May 10th, 2016 at 11:23 am

    Filthy cyber criminals! Who do they think they are? How dare they deceive possibly old and unskilled computer users? I get mad even when I think about it!

  4. bonnie says:
    May 10th, 2016 at 11:23 am

    seems like crooks aint gonna stop deceivin ppl anytime soon…

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