Severity scale:  

“Call certified Microsoft technicians” virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Malware

What is “Call certified Microsoft technicians” virus and how you can identify it?

If your computer starts acting sluggish, and if you receive many pop-up alerts and warnings that suggest you to “Call certified Microsoft technicians,” it is a sign that your computer is infected by ith so-called “Call certified Microsoft technicians” virus. This computer threat places master.exe file on the system and assigns it to startup programs. This executive file is meant to showcase fake blue screen of death (BSOD), and states that a critical error has occured. It suggests calling “certified Microsoft technicians” to get assistance and fix your PC immediately. However, do not rush to contact these “technicians” since they are nothing more that tech support scammers.

Tech support scammers spread such programs via software packs or fake software updates in order to intimidate the computer user and make him/her believe that the computer is heavily infected or full of unknown errors. Of course, it is scary to get a flashing pop-up window that informs about a critical condition of the computer system. However, if you ever come across a similar message, try to remain calm and think whether it is worth your trust. Remember that real Microsoft technicians would never ask you to provide your financial information or credit card details. You can know that you are dealing with tech support scammers if:

  • “Certified Microsoft technicians” ask you to install software that you have never heard of.
  • The person you speak with asks you to give them access to your computer via TeamViever.
  • The “Microsoft” technician you speak with says you must pay for the help.

Tech support scammers seek to take advantage of inexperienced computer users and make them believe that they are talking to real Microsoft technicians. However, if you recognize any of the signs mentioned above, you should scan your computer with a reliable anti-malware software and detect “Call certified Microsoft technicians” malware that sends you these annoying and deceptive pop-up messages. You can quickly identify this computer threat and files related to it with a help of Reimage anti-malware program.

Examples of fake

How and when did “Call certified Microsoft technicians” software enter your computer?

“Call certified Microsoft technicians” PC threat spreads with a help of other free programs. If “Call certified Microsoft technicians” ads started to appear on your computer screen, it means that you have installed this program along with other free app you have recently downloaded from the Internet and installed on your computer. Computer users should mind the possibility of installing software bundles and be careful when installing new software on their computers. The thing is, if you download one program, that does not necessarily mean that you are going to install a single program, too. Take into account that many free programs suggest downloading and installing additional programs alongside them, and you have to reject these programs if you do not want to obtain them. For that, we advise you to choose Advanced or Custom installation settings. These settings usually provide an additional setup window that discloses what additional programs are bundled with the primary software. To avoid installing these programs, just remove checkmarks from checkboxes next to them.

Sadly, “Call certified Microsoft technicians” virus can hijack your computer using other techniques, such as malvertising or clickjacking, and the only way to prevent its infiltration is to secure your PC with a reliable anti-malware software.

How to remove “Call certified Microsoft technicians” software?

Unfotunately, there are many different programs that are meant to send such scam messages for the computer users. Examples include virus,, Windows Defender Pro adware and many more. So if you notice these pushy notifications claiming that your PC is infected or that it is filled with unidentified system errors, you should scan your computer with a powerful anti-malware software to detect the software that sends you these misleading messages and implement “Call certified Microsoft technicians” virus removal.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “Call certified Microsoft technicians” virus you agree to our privacy policy and agreement of use.
do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Call certified Microsoft technicians” virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Gabriel E. Hall
About the company Esolutions

  • bonnie

    seems like crooks aint gonna stop deceivin ppl anytime soon…

  • Jared

    Filthy cyber criminals! Who do they think they are? How dare they deceive possibly old and unskilled computer users? I get mad even when I think about it!

  • Brandson-9

    Thanks, I was receiving similar pop-ups on my computer screen and SpyHunter fixed the problem. Thx for recommending this antivirus software

  • Anna

    I hate tech support scammers!! do not call them! and if you ever end up talking to them, do not hang up – waste their time!