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Chromebrowser.windowsdesk.net virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - -   Also known as Chromebrowser.windowsdesk.net pop-up ads, Chromebrowser.windowsdesk.net adware | Type: Adware

What is Chromebrowser.windowsdesk.net?

You may start seeing Chromebrowser.windowsdesk.net pop-up ads if you tend to install freewares not attentively enough and if you your PC's system has security holes. These pop-ups usually resemble the legitimate security alert messages that are brought by Google Chrome. In fact, these messages are caused by an adware-type program that is known as a potentially unwanted program (PUP) due to the ability to infiltrate computers without being noticed. If you suspect that this app has already infiltrated your computer, then you should take needed actions and get rid of it. Chromebrowser.windowsdesk.net pop-ups have red background, are marked by Google Chrome logo and usually inform people about suspicious activity on your web browser, such as browser hijacking, cookies installed and so on. In order to check and fix these issues, you will be offered to call 'Help Line: 844-503-3659'. Beware that such messages look very convincing and it's very easy to get tricked by them. However, you should remember that they do not differ even if they appear not on Google Chrome and that should be treated as a sign that something is not right here. If you wonder what happens after calling this dubious service, the answer is very simple – the call is NOT toll-free and you will have to pay for it a considerable amount of money. By the way, the call may be treated as your consent to subscribe a dubious service and, consequently, you would have to pay for it weekly. In addition to that, you may receive fake pop-up alerts about missing updates. If you have already seen them of even clicked on them, it's very likely that you computer contains more that one potentially unwanted program because this way Chromebrowser.windowsdesk.net virus may try to spread other PUPs on your computer. Not to mention, it may try to track you and your web browsing habits, slow down your computer, install its updates without your permission asked, modify various settings and so on. To avoid losing money, installing PUPs, system slowdowns, and other inconveniences, scan your computer with a reputable anti-spyware, such as Reimage.

How can Chromebrowser.windowsdesk.net hijack my computer?

Not surprisingly, Chromebrowser.windowsdesk.net is mainly distributed using 'bundling'. That's because adwares and browser hijackers typically spread around the Internet in such forms as web browser add-ons, plug-ins, toolbars, and extensions and are attached as additional components to various freewares and sharewares. And no matter if you are going to install free software from a reliable download source and that you are already familiar with it, you should not fall into installing it recklessly. Whenever you install freewares, you should read their EULA, Privacy Policy, reports of other users and similar information in order to find out if its reliable. After that, you should select Advanced or Custom installation. If you tend to select Quick or Basic installation, beware that it's not a reliable method because it may disclose additional components and install them by default. Finally, you have to read check boxes step by step and try to find additional components if there are any. If you find one or even several components, DO NOT accept to install because you may start experiencing various computer-related issues in the future.

How to remove Chromebrowser.windowsdesk.net virus?

If you have been bothered by Chromebrowser.windowsdesk.net ads for a while, you should not suffer such inconvenience anymore. You can quite easily get rid of this adware-type program. For that, follow the guide that is below:

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.
Chromebrowser.windowsdesk.net virus snapshot
Chromebrowser.windowsdesk.net virus snapshot

To remove Chromebrowser.windowsdesk.net virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Chromebrowser.windowsdesk.net from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Chromebrowser.windowsdesk.net and related programs
    Here, look for Chromebrowser.windowsdesk.net or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Chromebrowser.windowsdesk.net from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Chromebrowser.windowsdesk.net or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Chromebrowser.windowsdesk.net from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Chromebrowser.windowsdesk.net and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Chromebrowser.windowsdesk.net removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Chromebrowser.windowsdesk.net virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Chromebrowser.windowsdesk.net should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Chromebrowser.windowsdesk.net from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Chromebrowser.windowsdesk.net and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Chromebrowser.windowsdesk.net removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Chromebrowser.windowsdesk.net from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Chromebrowser.windowsdesk.net and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Chromebrowser.windowsdesk.net removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Chromebrowser.windowsdesk.net from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Chromebrowser.windowsdesk.net or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Chromebrowser.windowsdesk.net removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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