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  (10/100) virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Browser hijacker

What is doing in your browser?

When infected with virus, the computer starts acting suspiciously. First of all, you are going to notice changes in your main web browsers, including Mozilla Firefox, Safari, and, of course, Google Chrome. If you see such changes, it is a much to remove without any hesitations, because this potentially unwanted program (PUP) does not only do anything good to your computer system but can even expose it to various cyber dangers. Once installed, it changes browser settings and sets the indicated URL address as homepage and new tab page, attempting to talk the victim into using the search engine provided on that site.

Be careful! This site is designed to resemble Google search, and it even claims that it provides Google Custom search service. The word “custom” reveals that search results most likely are going to be modified and that instead of receiving relevant information quickly, you will be forced to see a considerable amount of ads first. redirect virus injects ads into its search results and might also display them in pop-up windows. These ads can be linked to numerous insecure web pages, so we advise you to think twice before clicking on them. We believe that you do not wish to experience unexpected rerouting to questionable third-party sites, not to even mention that such sites can provide dangerous or even harmful content. To keep your computer safe, you should not ignore this browser-hijacking program and think about removal. You can delete it using Reimage or another security software quickly.  Screenshot of hijacker

Just like the majority of ad-supported programs do, this one installs tracking cookies into user’s browsers and starts monitoring user’s activity online. It seeks to find out what the user looks for on the Internet, so it tracks search activity, also watches browsing history, registers clicks on sponsored content, and gathers similar details. Then it analyzes such information and possibly shares this information with third-parties in order to integrate targeted web advertisements. If you do not want your data to be collected, just uninstall this PUP from your computer.

How did I install hijack happens when the user installs a new program without adjusting its installation settings. The problem is that the majority of PC users think that recommended settings, which are commonly suggested by the software installer itself, are trustworthy. That is not true. These settings, which appear to be Default or Standard, conceal user’s permissions to install “recommended” downloads. These additional components can be found almost in every installer of a free program. If you do not want to install them, you have to opt them out before running the installation process. That is why it is advisable to select Custom or Advanced option for the installation and then deselect all unwanted additions manually. After that, you can finish the installation procedure without any worries.

How to remove

If you have installed virus unintentionally, just follow instructions provided below this article and remove manually. We also recommend you to complete removal using an automatic spyware removal tool, for instance, Reimage. You can also run this program without even attempting to remove the browser hijacker manually. Remember – do not ignore this computer problem, because it can leave your computer vulnerable to further spyware or malware attacks. Eliminate it as soon as you can and change your browser settings however you want them to be. Next time, try to be more careful while installing a new program on your PC!

You can remove automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual virus Removal Guide:

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Uninstall from Windows systems

Find all programs related to Chromestart3 virus and delete them. You can also remove programs that you cannot remember installing.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Erase from Mac OS X system

Delete all shady applications that somehow have been installed without your knowledge, including Chromestart3.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Delete from Internet Explorer (IE)

Your task is to identify and delete all suspicious browser extensions and reset browser changes related to, or initiated by Chromestart3.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Get rid of from Mozilla Firefox (FF)

Delete changes that Chromestart3 has made and remove all suspicious browser add-ons.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Remove from Google Chrome

Modify your browser settings the way you want them to be, but before you do that, delete questionable browser extensions, including Chromestart3.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Uninstall from Safari

Remove Chromestart3 extension from Safari, as well as all other suspicious add-ons. Then reset settings that this browser hijacker has altered.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Phoebe21

    My antivirus cannot detect this, sad

  • Ronaldo99

    I cant believe that I, 19 years old student, didnt know how to uninstall this. shame on me 🙂 however, now i will know how to prevent installing browser hijackers. thanks a lot.

  • elisa redirects were the most annoying thing ever!!! I am so happy that this suspicious search engine disappeared! I used Plumbytes and it does miracles. I am so glad that I have installed it. Thank you 🙂

  • Juliette

    Boom! virus is gone!!! thank ya!