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Council of Europe virus. How to remove? (Uninstall guide)

removal by Julie Splinters - -   Also known as Ukash virus, Police virus | Type: Ransomware

Council of Europe virus is an extremely dangerous ransomware, which has started spreading around in the beginning of February, 2014. It seems that this virus is spread with a help of a new Trojan horse, which was named by some security vendors as Trojan-Ransom.Win32.Linkup. As soon as this trojan horse attacks computer, it modifies its DNS and disconnects Internet connection. In addition, it starts showing a browser-based warning message, which claims that Council of Europe needs to confirm user's identity and asks paying EUR 0.01 for that. However, you should be very careful with such notifications because they might be used to steal your personal information and money! In this case, you should waste no time and remove Council of Europe virus from the system. Beware that Trojan-Ransom.Win32.Linkup has also been linked to Bitcoin virus!

How can Council of Europe virus infect my computer?

We have already mentioned that Council of Europe virus is spread with a help of trojan horse. This cyber infections has been actively distributed with a help of fake emails that typically warn about nonexistent purchases, payments, taxes and similar things that could make people click on links or download malicious attachments. However, you can also download Trojan-Ransom.Win32.Linkup on your computer in a bundle with unlicensed software. As soon as it enters the system, this trojan creates its copy, which is named svchost.exe. This is done for trying to hide its infiltration because, as you may know, svchost.exe is a legitimate file. Once it's done, it disconnects computer from the Internet connection and starts showing its browser-based warning. If you noticed a message, which claims that it's Council of Europe and asks to pay EUR 0.01 for verifying your identity, you must ignore it. In addition, you should follow these instructions:

How to remove Council of Europe virus?

If Council of Europe virus blocked your browser, you should kill its process by following these steps:

  1. Open Windows Task Manager by clicking Ctrl+Alt+Del or Ctrl+Shift+Esc.
  2. Now open the Processes tab and choose 'Show processes from all users'.
  3. Find your browser’s process and left-click on it. If you were using Internet Explorer, then cancel iexplore.exe, Mozilla Firefox – firefox.exe, Google Chrome- chrome.exe, Safari – safari.exe, Opera – opera.exe.
  4. Now click 'End Process' button and don't forget to confirm that you really want to do it.

Once you close your affected browser, you should download, update and run a reputable anti-malware program. For that we recommend using Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.
Council of Europe virus snapshot
Council of Europe virus snapshot

Council of Europe virus manual removal:

Kill processes:

Delete files:

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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