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Remove Fragile Fixer ads

removal by Olivia Morelli - -   Also known as Ads by Fragile Fixer, Fragile Fixer virus, Fragile Fixer adware | Type: Adware

What is Fragile Fixer?

Fragile Fixer is a dubious program, which purpose is not clearly defined. It has the official website where people can find EULA, Privacy Policy, removal guide and similar information. Besides, there is a download button, which, surprisingly, is not active, which means that this program is distributed using other methods. In plain terms, this app spreads bundled with other free programs and is introduced as a ‘shopping helper’, which may keep people informed about various deals and discounts that are available on the most popular online shopping websites. Unfortunately, the reality is quite different. Fragile Fixer is yet another product owned by SuperWeb LLC company. We have already discussed a bunch of programs, including Wooden Seal, Triple Pose, Microengine, and many others that have been developed by this company. Therefore, if you are interested in PC-related issues, you must have heard of it. For those who are not familiar with this company, we will mention that all apps that this company has released belong to ‘adware’ and ‘potentially unwanted program’ categories. It means that they are mainly used to redirect people to predetermined websites and increase their rank. Unfortunately, Fragile Fixer virus is just the same. Once installed, it may hijack all the most popular web browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari) and start displaying a ton of sponsored advertisements. Various pop-up, pop-under, banner ads or in-text links marked as ‘Ads by Fragile Fixer’ may chase you everywhere. However, you should avoid clicking on them bearing in mind that they may be related to unknown or really suspicious third-party websites. By the way, we do not recommend keeping this adware on your computer if you want to prevent privacy-related issues. Since it uses cookies, you can never know who may access your computer and what information they may take. Therefore, as soon as you start receiving Fragile Fixer ads, use Reimage or another reputable anti-spyware and remove this app without any delay.

How can Fragile Fixer hijack my computer?

As we have already mentioned, Fragile Fixer has the official websites. However, it cannot be downloaded there. It’s a clear sign that the program is distributed using unfair methods, such as fake update alerts, spam or ‘bundling’. In terms of SuperWeb LLC products, it’s very important to mention that they are usually distributed along with various freewares and sharewares. Keep in mind that free programs tend to be filled with more that one third-party program; thus, if a program, such as Fragile Fixer virus emerges on your PC, it’s very likely that there are more unwanted apps on your PC. Fortunately, it’s possible to decompose ‘bundles’ and install only the freeware that you need. For that, it’s very important to select Advanced or Custom installation option and follow everything step-by-step. If you find one or several check boxes that contain browser add-ons, plug-ins, toolbars or extensions set by default, you have to unmark ticks that are marked alongside them. If you missed doing that and now continuously experience Fragile Fixer redirect, then follow removal guide of this program that has been submitted by our security experts. See the guide below:

How to remove Fragile Fixer virus?

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.
Fragile Fixer ads snapshot
Fragile Fixer ads

To remove Fragile Fixer ads, follow these steps:

Eliminate Fragile Fixer from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Fragile Fixer and related programs
    Here, look for Fragile Fixer or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Fragile Fixer from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Fragile Fixer or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Fragile Fixer from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Fragile Fixer and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Fragile Fixer removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Fragile Fixer ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Fragile Fixer should be removed from your Microsoft Edge browser.

Uninstall Fragile Fixer from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Fragile Fixer and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Fragile Fixer removal. Click on 'Reset Firefox' button for a couple of times

Erase Fragile Fixer from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Fragile Fixer and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Fragile Fixer removal. Click on 'Reset' button to complete your removal

Eliminate Fragile Fixer from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Fragile Fixer or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Fragile Fixer removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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