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Help_Recover_Instructions virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Help! I have found a suspicious document on my computer this morning; it was placed on my computer desktop. It is named Help_Recover_Instructions.txt. It says that my files were encrypted and that I need to pay money to someone in order to get them back! Can you explain what has actually happened to my computer?

Help_Recover_Instructions virus is a malware infection, known as a ransomware. It was noticed that this kind of malware is on a rise nowadays; more and more versions of this type of virus are produced every day. Let us explain to you what ransomware is and why did this threatening Help_Recover_Instructions file appear on your PC.

Help_Recover_Instructions ransomware description

Ransomware viruses are disastrous computer threats, classified as malware. When a threat like Help_Recover_Instructions virus enters a computer system, it activates its malicious executable file, which launches a noxious program that detects and encrypts personal files stored on your computer. When it finishes the encryption procedure, it leaves ransom notes behind. In this case, the ransom note is named Help_Recover_Instructions; it may appear on your computer as a .txt, .png, or .html file. This note consists of a threatening message that claims your personal records were encrypted and that the only way to get them back is to buy a decryption key from cyber criminals who have attacked your PC.

Help_Recover_Instructions virus

Speaking of ransomware, cyber criminals commonly ask the victim to use a Tor network and to pay the ransom via untraceable Bitcoin payment system. Help Recover Instructions ransomware may ask you to pay 0.5-5 Bitcoins, which is approximately 209-2091 US dollars. Computer security specialists say that it is not worth paying the ransom as the chances of recovering your files are very low. Vice versa, the chances are high that cyber criminals will just take your money and leave your data encrypted forever.

What to do if Help_Recover_Instructions malware has already encrypted your data?

Questions about Help_Recover_Instructions virus

Unfortunately, it is nearly impossible to decrypt files that are affected by ransomware. This type of virus is very powerful, and it uses a complicated encryption algorithm that can take ages to be deciphered. Malware researchers are working hard to find ransomware decryption tools, but cyber criminals release new variants of ransomware every day, so it is hard to invent decryption tools for all of them. You can entirely recover your files only if you have been backing up your data to an external storage drive. If you did, make sure you terminate Help_Recover_Instructions ransomware from your PC before you import the files to your PC. If you do not have such backup copy of your records, we recommend using one of the following tools: Kaspersky virus-fighting utilities, R-Studio or Photorec.

The first thing you should do is to remove the Help_Recover_Instructions malware infection from your computer. We would like to encourage you to use an automatic malware removal tool for this unless you are an experienced computer user who knows how to remove ransomware manually. We recommend using Reimage to remove Help_Recover_Instructions malware. However, if you are brave enough to deal with this virus on your own, you might find our manual Help_Recover_Instructions removal instructions helpful. These instructions are provided on page 2.

How to get rid of ransomware infection?

The complexity of Help Recover Instructions virus is great; therefore, it can be really hard to eliminate this virus from your computer on your own. We recommend opting for the manual removal option ONLY if you are a skillful computer user who knows how to deal with ransomware virus in a proper way. We have provided a manual Help_Recover_Instructions removal guide below this article.

However, if you are not sure if you are skillful enough to entirely remove such dangerous computer threat manually, we suggest using a professional malware removal tool for that.
Install a reliable malware detection and removal program, for example, SpyHunter, and run a full system scan with it to detect and eliminate all components of Help_Recover_Instructions virus.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Help_Recover_Instructions virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Help_Recover_Instructions virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Help_Recover_Instructions virus, follow these steps:

Remove Help_Recover_Instructions using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Help_Recover_Instructions

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Help_Recover_Instructions removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Help_Recover_Instructions using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Help_Recover_Instructions. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Help_Recover_Instructions removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Help_Recover_Instructions and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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