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OfficialInternetUpgrades.net virus. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as OfficialInternetUpgrades.net pop-up ads, OfficialInternetUpgrades.net adware | Type: Adware

What is OfficialInternetUpgrades.net?

OfficialInternetUpgrades.net pop-up virus is caused by an adware and a potentially unwanted program (PUP) and may be included into suspicious marketing activities. As soon as you start noticing ads brought by this domain, it means that you system is vulnerable and has been affected by an adware-type program, which can work on Google Chrome, Mozilla Firefox, and Internet Explorer. Don't worry because it's not a virus. Far from it. It's more likely to be a marketing platform that is mainly used to spread unpopular third-party programs. The problem is that the programs, that are targeted at being distributed appear to be suspicious adwares, browser hijackers or other potentially unwanted programs that people avoid installing. OfficialInternetUpgrades.net pop-up ads and similar notifications are a perfect way to spread them without people's awareness. In most of the cases, they informed about missing updates, such as Java, Flash Player, Media Player, download manager, web browser and so on. They usually appear as soon as people open web browser or when they are trying to open certain files. For example, if you are trying to view a video online, you may be informed about missing Media Player update. Thus, it's very likely that people will fall into clicking on 'Run the Update', 'Install now', 'Download now' and similar buttons without even suspecting that in this way they accept to install potentially unwanted programs. Of course, you can ignore OfficialInternetUpgrades.net popups and think that in this way you will prevent installation of PUP. However, you have to beware that it's capable of connecting the Internet behind your back and may possibly install related programs behind your back. Finally, we do not recommend keeping this program on your computer because it's capable of tracking its users and collecting information related to web browsing habits. The best choice is to run a full system scan with a reputable anti-spyware, such as Reimage and eliminate this program fully from the system.

How can OfficialInternetUpgrades.net hijack my computer?

In fact, OfficialInternetUpgrades.net virus can be labeled a potentially unwanted program and an adware. Thus, it means that it can be added to your computer unintentionally. That may happen right after installing a freeware, such as download manager or media player. If you wonder how it's possible, you should get acquainted with 'bundling' distribution method. It's a very misleading marketing technique used to spread several programs in one pack. Unfortunately, suspicious programs, such as various web browser add-ons, plug-ins, toolbars, and extensions are spread in this way. In order to avoid installing OfficialInternetUpgrades.net advertising platform you have to start checking freewares before installing them. We always recommend to read EULA of your selected program, reports of other people, and so on in order to find out if it's reliable. If after such research you still decide to install a freeware, you should select Advanced or Custom installation option and check whether it is filled with additional components or not. If it appears that it carries one or several additional components, you should opt out of them all and in this way keep your computer safe.

How to remove OfficialInternetUpgrades.net virus?

As soon as OfficialInternetUpgrades.net redirects, fake alerts, popups and other signs of the presence show up, you should either run a full system scan with a reputable anti-spyware or check the machine manually.

You can remove OfficialInternetUpgrades.net automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternate Software
Malwarebytes
Alternate Software
Malwarebytes
OfficialInternetUpgrades.net virus snapshot
OfficialInternetUpgrades.net virus snapshot

To remove OfficialInternetUpgrades.net virus, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall OfficialInternetUpgrades.net from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall OfficialInternetUpgrades.net and related programs
    Here, look for OfficialInternetUpgrades.net or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of OfficialInternetUpgrades.net from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for OfficialInternetUpgrades.net or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate OfficialInternetUpgrades.net from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for OfficialInternetUpgrades.net and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete OfficialInternetUpgrades.net removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete OfficialInternetUpgrades.net virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, OfficialInternetUpgrades.net should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove OfficialInternetUpgrades.net from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select OfficialInternetUpgrades.net and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete OfficialInternetUpgrades.net removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase OfficialInternetUpgrades.net from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select OfficialInternetUpgrades.net and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete OfficialInternetUpgrades.net removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall OfficialInternetUpgrades.net from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for OfficialInternetUpgrades.net or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete OfficialInternetUpgrades.net removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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