ScrollUp adware. How to remove? (Uninstall guide)
ScrollUp virus and its dangers
ScrollUp virus is a deceptive application, which is classified by the security experts as an adware-type program. Once this virus sneaks into your computer, it will attach its components to your web browser (whether it is Google Chrome, Mozilla Firefox or Internet Explorer). This modification allows the intruder to track your browsing activity – visited web pages, search terms you used, downloaded files and so on. Despite the fact that this information is considered to be non-personal, it can still contain some personal details about you. Such data is required to select and display targeted advertisements for you. These advertisements may show up as pop-ups, banners, or in-text links on the websites you will be browsing through and usually feature slogans like “Ads by ScrollUp”, “Powered by ScrollUp” or similar. It is not recommended to click on any of the ads generated by this virus because they may lead you to very questionable websites. So, if you notice any of the mentioned ads appearing on your browser, make sure you remove ScrollUp virus from your computer immediately, before contaminating your system with more serious viruses, Trojans or worms.
ScrollUp adware is free, but it has to gain revenue from somewhere. This program generates profit through promoting affiliate third-party websites. It gains income for every click its users make on their ads that lead to partner websites. However, third-party websites are very questionable and unlikely to be reliable, that is why it is better to ignore the ScrollUp ads. You can never know where you will end up if you decide to review the ”great offer” by this adware. Some users also claim that ads generated by ScrollUp redirect to other random and infectious websites that promote computer parasites. Make sure you do not fall for the suggestions to install any software or free updates either. If you want to prevent such malicious activities on your PC, we suggest installing a reputable anti-spyware, for example, Reimage, which will take care of the ScrollUp removal and protect you from the potential PC’s risks in the future.
How is this virus distributed?
ScrollUp usually is spread inadvertently. Unless you installed this program by your choice, it is very likely that it entered your system along with other software. That means that if you have recently installed a free program, you may have received a bundled software package that included several optional installs as well. You should know that to avoid unexpected installs, you have to be very attentive while installing new programs. You have to skip the ”Default” or ”Recommended” installation options and choose ”Custom” or ”Advanced” ones instead. These two options allow you to customize which components you want to install and which ones you want to reject. So, untick all the suspicious contents and click ”Finish”.
Can I remove ScrollUp virus from my PC?
Yes, you can remove ScrollUp, and it is, in fact, quite simple. You can follow the comprehensive instructions provided by our security experts just below this article. However, if you are a less experienced PC user, it might be rather complicated to detect the infectious files scattered around your PC on your own. If you skip some of the virus components, this adware may soon be injecting ads into your browser once again. So, if you want to ensure a truly successful ScrollUp removal, scan your system with and remove the virus with a trustworthy antivirus software
You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.
To remove ScrollUp adware, follow these steps:
Erase ScrollUp from Windows systems
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Click Start → Control Panel → Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
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If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
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Uninstall ScrollUp and related programs
Here, look for ScrollUp or any other recently installed suspicious programs. -
Uninstall them and click OK to save these changes.
Uninstall ScrollUp from Mac OS X system
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If you are using OS X, click Go button at the top left of the screen and select Applications.
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Wait until you see Applications folder and look for ScrollUp or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.
Eliminate ScrollUp from Internet Explorer (IE)
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Remove dangerous add-ons
Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. -
You will see a Manage Add-ons window. Here, look for ScrollUp and other suspicious plugins. Disable these entries by clicking Disable:
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Change your homepage if it was altered by virus:
Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab. -
Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
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Reset Internet Explorer
Click on the gear icon (menu) again and select Internet options. Go to Advanced tab. - Here, select Reset.
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When in the new window, check Delete personal settings and select Reset again to complete ScrollUp removal.
Delete ScrollUp adware from Microsoft Edge
Reset Microsoft Edge settings (Method 1):
- Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
- Click Settings to open more options.
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Once Settings window shows up, click Choose what to clear button under Clear browsing data option.
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Here, select all what you want to remove and click Clear.
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Now you should right-click on the Start button (Windows logo). Here, select Task Manager.
- When in Processes tab, search for Microsoft Edge.
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Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps.
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When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries.
Resetting Microsoft Edge browser (Method 2):
If Method 1 failed to help you, you need to use an advanced Edge reset method.
- Note: you need to backup your data before using this method.
- Find this folder on your computer:
C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
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Select every entry which is saved on it and right click with your mouse. Then Delete option.
- Click the Start button (Windows logo) and type in window power in Search my stuff line.
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Right-click the Windows PowerShell entry and choose Run as administrator.
- Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
Once these steps are finished, ScrollUp should be removed from your Microsoft Edge browser.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafariGet rid of ScrollUp from Mozilla Firefox (FF)
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Remove dangerous extensions
Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons → Extensions. -
Here, select ScrollUp and other questionable plugins. Click Remove to delete these entries.
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Reset Mozilla Firefox
Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. -
Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ScrollUp removal.
Remove ScrollUp from Google Chrome
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Delete malicious plugins
Open Google Chrome, click on the menu icon (top right corner) and select Tools → Extensions. -
Here, select ScrollUp and other malicious plugins and select trash icon to delete these entries.
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Click on menu icon again and choose Settings → Manage Search engines under the Search section.
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When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
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Reset Google Chrome
Click on menu icon on the top right of your Google Chrome and select Settings. -
Scroll down to the end of the page and click on Reset browser settings.
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Click Reset to confirm this action and complete ScrollUp removal.
Erase ScrollUp from Safari
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Remove dangerous extensions
Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. -
Here, select Extensions and look for ScrollUp or other suspicious entries. Click on the Uninstall button to get rid each of them.
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Reset Safari
Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... -
Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ScrollUp removal process.