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Remove virus (Easy Removal Guide)

removal by Julie Splinters - - | Type: Browser hijacker is a doubtful search engine that is deemed as ‘browser hijacker’ and ‘potentially unwanted program’ (PUP). The 2-spyware research team has started investigating this search engine as soon as Internet users have started reporting that it has been set as a default web browser’s homepage without requiring the permission. As one of the victims stated: homepage appeared on Chrome out of nowhere. After that, I tried using Internet Explorer, which was also installed on the system. Surprisingly, this dubious site were present there as well. I’m interested in what caused these undesired modifications and how to restore previous browser’s settings.

If you are one of the users who have experienced hijack, we highly encourage you to read the rest of the article because it explains how this search site enters computers, what is its purpose, and how to get rid of it.

Despite the trustful look, search is NOT recommended using. Why?

Probably no one will try to negotiate the fact that search engine does look like a legitimate search tool. Its homepage exhibits a search bar and the list of hyperlinks providing quick access to social networks, shopping sites, TV portals, news websites, and so on. However, in reality, there is nothing trustful regarding this page. In fact, is classified as a ‘browser hijacker’ and ‘potentially unwanted program (PUP). It has been developed by an infamous company, which is known as IMALI – N.I. MEDIA LTD. It has already produced a bunch of fake search engines and potentially unwanted software. Thus, to expect that anything presented by this company will provide any actual value. malware

There is a handful of arguments that ground the fact that hijack should not be an ignorant deal. Once this extension is executed, it drops its files onto Windows startup and registries. Besides, it is injected into Google Chrome, Mozilla Firefox, and Internet Explorer web browsers. Consequently, no matter if a PC’s user wants that or not, URL is set as a default start page and search provider. In some of the cases, it also appears on a new tab window and carries suspicious toolbar alongside. Probably you already know that extensions that belong to ‘browser hijacker’ group are unpopular due to the provision of altered search results that may feature sponsored links and pop-up ads. You may be prevented from accessing relevant web pages by causing continuous redirects to predetermined websites that belong to affiliate parties. It goes without saying that such domains may contain malicious installers.

Also, virus is associated with privacy violation. It has been found that this search is used for data collection. In other words, it may use tracking cookies for collecting and storing browsing-related information like search terms, PC’s IP address, approximate geolocation, email address, pages viewed, and so on. Therefore, if malware is already lurking in your PC’s system, run Reimage Reimage Cleaner and get rid of this intruder right away.

How infects computers without being noticed? virus has been classified as a PUP due to an unfair distribution method. Its developers usually use ‘bundling’ and distribute it in one pack with freewares and sharewares. In some rare cases, Internet users find the download of this search engine directly on questionable download sources. However, there is no difference how redirect virus is installed because it starts causing unwanted activities anyway.
To prevent your computer from being hijacked by this pest, you have to pay close attention to the freeware’s installation process. In other words, you should take your time checking expanded installation setup (Advanced/Custom), and unticking ‘additional components like PUP. In case you have already installed it, find its removal guide in the Page2.

What steps have to be taken to root this intruder out? removal can be initiated:

  1. Manually;
  2. Automatically.

Explicit removal guide is provided down below. Most of the PC users prefer manual removal. However, we, as security experts, highly recommend you to deal with this cyber threat using an automated tool to remove all its components and other PUPs that might have landed on the system alongside this fake search.

Questions about virus

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove virus, follow these steps:

Get rid of from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Julie Anne says:
    January 13th, 2016 at 7:02 am

    Basically crap. Installed on machine without my permission and shows sponsored hyperlinks on random pages

  2. jacksel alicea says:
    January 13th, 2016 at 7:03 am redirects to unpopulat pages are very disruptive. Cant stand this search anymore

  3. Lillian Kim says:
    January 13th, 2016 at 7:06 am is not trustworthy. I can confirm each word written in this post as I personally experienced what does it mean hijack, redirects, and so on.

  4. JJ boy says:
    January 13th, 2016 at 9:01 am

    Yo! My homie told me that my PC is infected. I found this page through Google. I am very happy with these instructions, I fixed my problem automatically, with SpyHunter

  5. George Williams Junior II says:
    January 13th, 2016 at 9:02 am

    Exceptional removal example. Followed it with ease. Thank you!

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