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Remove virus (Free Instructions)

removal by Gabriel E. Hall - - | Type: Browser hijacker

Is it safe to use search engine?

From the first inspection, does look like a reliable search provider that features a search box and several quick links (Gmail, Weather Forecast, AOL, Yahoo, Outlook, etc.). However, that’s just a wrong impression that its developers cleverly create. In reality, is yet another browser hijacker that belongs to ‘SaferBrowser’ family of browser hijackers (involves,, etc.). At the moment of writing, it supports Google Chrome, Internet Explorer, and Mozilla Firefox we browsers. Thus, Windows OS users that prefer Opera, Safari or other less popular web browsers can not fear of hijack. If it manages to penetrate the system, it takes control over each of the web browsers. How? virus does several thigns in no time:

  • It corrupts DNS settings;
  • It sets as a default search engine and search provider by force;
  • This URL can start showing up in a new tab window all the time;
  • It installs tracking cookies on all web browsers;
  • It can create a Windows startup;

Showing virus righ after initiating a hijack

These are just the main changes that it initiates. While they do not seem malicious, security experts warn that the usage of this and similar search engines that are capable of settling down on web browsers it, actually, a risky deal to take. Why? Because they will NOT help you to find the information needed. Instead of that, they can present people with sponsored links and doubtful advertisements. According to the recent research, pretends to be delivering search results by Yahoo. Unfortunately, they ma be complemented with the links to affiliate websites, so keeping in mind that they will be blended with legitimate search results and hardly distinguished from them, browsing with search is considered as potentially dangerous. By the way, the same applies to the pop-up ads that are shown to you during browsing sessions. Thus, in order not to expose your PC to cyber threats that may be lurking on third-party sites, we would highly recommend you to check the system with Reimage and remove virus right away.

Most of the victims can’t recall installing this search provider. So, how does hijack web browsers?

Questions about virus is not a decent search provider even though it might look so at first. In most of the cases, it affects Google Chrome, Internet Explore, and Mozilla Firefox in an indirect manner. Its developers are using ‘bundling’ distribution technique, what means that they distribute it as an attachment of other freewares/sharewares. It means that people do not recall installing redirect virus because they do not recognize this additional installer and unconsciously gives it permission to be injected by default.

Luckily, to protect your computer from such and similar cyber threats, you just have to perform freeware’s installation mode in a particular manner. First of all, you have to set the expanded installation mode, i.e. either Advanced or Custom. Avoid the catchy modes, such as Quick, Express, Recommended, etc. because they may disguise ‘optional installers.’ Second of all, take your time reading all the information given. Third of all, untick all check boxes that contain additional components and claim that you agree to set hijacker as a default start page and search provider. If you have already finished the installation setup and inadvertently agreed to receive this hijacker, go to the next page and find manual and automatic removal instructions there.

How to restore web browser’s settings?

To sum up, is NOT a virus. Nevertheless, it can inject itself into web browsers without requiring an authorization directly, corrupt some of the important settings, and then deliver questionable/unsafe links and advertisements while you browse. On top of that, it may record browsing-related information about you and, therefore, put you at the risk of losing some personally identifiable information. If you have already decided to remove virus without a delay, we would highly recommend to install a professional anti-malware and let it do its job. If you are not a devoted anti-malware user, then you can try to remove this threat manually using the guide given down below.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Laurence says:
    November 23rd, 2015 at 10:30 am

    The first thing about is its installation. I DID NOT ask for it and DID NOT install it by myself. Upon reading this post, I assume that I installed it along with Reimage, which appears to be PUP as well. Why the hell those unwanted apps are still allowed to be spread in packages? Ok, never mind. I removed browser redirect virus using the guide above. Seems to be working.

  2. Alaa Khlil says:
    November 23rd, 2015 at 10:33 am

    I cant stand some third parties making changes over my browsers settings without my permission… sadly, is the second hijacker per this month. How should i protect my PC? 🙁

  3. Phil Thames says:
    November 23rd, 2015 at 10:35 am

    An absolute fail!! redirect virus does nothing good at all except shows sponsored search result and displays ads. USELESS

  4. Tony Brix says:
    November 23rd, 2015 at 10:37 am redirected my web browser to surveys and fishy looking casino. Removed!

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