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Remove Serpens ads (Free Instructions)

removal by Alice Woods - - | Type: Adware

Does name “Serpens” remind you of something? Let us guess – you have seen tons of Serpens ads on your screen, and they annoyed you to death? If so, we are not surprised why you ended up looking for articles like this one. Do not worry, because we are going to provide a detailed summary about Serpens virus.

Why do I see Serpens ads?

If you see ads entitled as “powered by Serpens,” “Serpens ads,” “special offer for you by Serpens” or “brought to you by Serpens” advertisements, it indicates your computer has been affected by Serpens hijack. Serpens is an adware (ad-supported program) that can cause surprising arbitrary changes on the affected computer. It also belongs to the category of potentially unwanted programs (PUPs), and it is one of the main reasons you should not keep it installed on your machine.

Serpens ads can arise on your screen if you tend to install free programs on your computer without paying attention to the installation process. We highly not recommend to install freeware or shareware carelessly because these programs frequently appear to be software bundles. Do you know what software bundle is? It is a software pack that consists of several programs. Unfortunately, usually one or a few programs appear to be potentially unwanted ones, so it is extremely important to refuse to install them while you are installing your desired free program. It is easy to do – all you need to do is to check the installation settings and select Advanced or Custom method. These methods show a list of bonus app suggestions and allow you to accept or refuse their installation. So just untick these suggestions and proceed to the next installation step.

Serpens adware showing pop-up ads

Why ads by Serpens are dangerous?

Questions about Serpens ads

Although Serpens is not considered to be a malicious program, it is highly unreliable. The program is not infectious itself, but it promoted third-party content, so, as a result, it can promote dangerous web pages that may contain shady content like potentially unwanted programs or even infectious ones as well. Our advice is to stay away from any questionable offers to install free software or software updates from questionable sources. Moreover, if you suspect that an unwanted program is running on your system, we suggest scanning your computer with an anti-spyware program, for example, Reimage or any other computer protection program and uninstall unwanted applications from your system.

Another obnoxious fact about Serpens adware is that it collects personally non-identifiable information. We highly doubt that you want to allow some untrustworthy program to gather data about your search queries, browsing history, downloads and other browsing related information. Plus, this adware may even share this information with third-party companies, and it can be used for questionable purposes. If you do not want to share such information with Serpens developers, and if you do not wish to see Serpens ads anymore, proceed to the next page and find Serpens uninstall instructions.

Serpens removal – can I do it by myself?

Serpens virus is a suspicious program, but luckily, it is not difficult to remove. You just need to know how to do it correctly to make sure you leave no Serpens leftovers. Now, there are two methods how to uninstall this computer parasite:

  1. Manual removal technique (use the manual uninstall guide given below this text)
  2. Automatical removal technique (install a popular anti-spyware program and uninstall Serpens and other computer threats automatically, after running a computer system scan).

Remember that anti-spyware program helps to maintain computer safety level, while manual removal of Serpens only guarantees one-time removal. The anti-malware program can consistently check your system and inform you about suspicious programs all the time.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Serpens ads, follow these steps:

Uninstall Serpens from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Serpens and related programs
    Here, look for Serpens or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of Serpens from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Serpens or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Serpens from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Serpens and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Serpens removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove Serpens ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Serpens should be removed from your Microsoft Edge browser.

Delete Serpens from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Serpens and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Serpens removal. Click on 'Reset Firefox' button for a couple of times

Erase Serpens from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Serpens and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Serpens removal. Click on 'Reset' button to complete your removal

Uninstall Serpens from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Serpens or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Serpens removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  1. Jeronimo says:
    November 29th, 2015 at 8:26 am

    Yeah, these “good deals” have never lead me to actually good deals. Unless you thinl that suggestions to install malware are considered to be “good deals.” Thank you, but no.

  2. alessiabrooks says:
    December 2nd, 2015 at 1:12 am

    I know what youre talking about, these good deals lead nowhere but to download pages of malware. Or they ask for my personal details by suggesting to fill out CONGRATULATIONS! YOU HAVE WON! kind of scam lotteries. Obviously fake ads trying to trick naive PC users.

  3. Enrique says:
    November 29th, 2015 at 8:31 am

    Computer was lagging SO much after I installed this trash to my computer. However, it is not a problem anymore as I have already uninstalled serpens virus. Thanks for the removal guide – it was really comprehensive.

  4. guapa says:
    December 2nd, 2015 at 1:12 am

    thank you !!! i finally got rid of these ads!

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