Severity scale:  
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Služba Kriminální Policie a Vyšetřování virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - -   Also known as Ukash virus, Police virus | Type: Ransomware
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Služba Kriminální Policie a Vyšetřování virus is a serious cyber infection, which belongs to the category of 'ransomware'. Infections, that are attributed to this category, lock down computers so that they could avoid elimination. In addition, they show a huge notification that covers entire PC's desktop that pretends to belong to some governmental authority. As its name suggests, Služba Kriminální Policie a Vyšetřování virus attacks only those computer users who live in Czech Republic and it pretends to belong to this country's Criminal Police. However, if you live far away from this country, you should note that there are many similar threats that are spread all over the world. Remember, by showing an officially-looking warning, these infections seek to swindle the money from their victims.

HOW CAN I GET INFECTED WITH Služba Kriminální Policie a Vyšetřování virus?

Služba Kriminální Policie a Vyšetřování virus is distributed by trojan horse, which attacks poorly protected computers. If you want to avoid it, you have to make sure that your machine is protected with updated anti-virus and anti-spyware. Once it gets inside computer, Služba Kriminální Policie a Vyšetřování virus locks down the whole PC's desktop by altering some of its settings. As a result, victim loses ability to connect to the Internet and use the PC as always. Instead of the typical desktop, Služba Kriminální Policie a Vyšetřování virus displays such warning:

Služba Kriminální Policie a Vyšetřování
Útvar pro Boj proti Kyberkriminality
VAROVÁNÍ! Váš osobní počítač je uzamčen z bezpečnostních důvodů z následujících důvodů:Jste obviněn z prohlÍženiiskladování a/nebo distribuce pornografických materiálů zakázáno obsahu (dětská pornografie/Zvířeckost atd.). Že jste porušil Všeobecnou deklaraci o boji proti šíření dětské pornografie a obviněn z trestného činu podle článku 161 trestního zákoníku české republiky.
(…)

Please, do NOT pay the fine, which is asked by Služba Kriminální Policie a Vyšetřování virus, because you will lose your money and won't have your PC unblocked. In reality, you can safely ignore its huge notification if it doesn't create inconveniences for you. However, if you want to get rid of this warning, you should remove ransomware from your computer. For that, we recommend following this removal guide:

HOW TO REMOVE Služba Kriminální Policie a Vyšetřování virus?

In order to unlock your computer and remove Služba Kriminální Policie a Vyšetřování virus, you should rely on reputable anti-spyware programs, such as Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Reimage. If you can't get online and download these programs, follow these steps to unlock your computer:

* Flash drive method:

1. Take another machine and use it to download Reimage or other reputable anti-malware program.
2. Update the program and put into the USB drive or simple CD.
3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it.
4. Reboot computer infected with Služba Kriminální Policie a Vyšetřování virus once more and run a full system scan with your anti-spyware.

* Users infected with Služba Kriminální Policie a Vyšetřování virus are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual Služba Kriminální Policie a Vyšetřování virus removal (special skills needed!):

  1. Reboot you infected PC to 'Safe mode with command prompt' to disable virus (this should be working with all versions of this threat)
  2. Run Regedit
  3. Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  4. Search the registry for these files you have written down and delete the registry keys referencing the files.
  5. Reboot and run a full system scan with updated Reimage to remove remaining files.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Služba Kriminální Policie a Vyšetřování virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Služba Kriminální Policie a Vyšetřování virus manual removal:

Kill processes:
[random].exe

Delete files:
[random].exe

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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