Severity scale:  

Remove Snail Translator (Free Instructions)

removal by Olivia Morelli - - | Type: Adware

Snail Translator virus: all you need to know about it

Snail Translator is a deceptive potentially unwanted program (PUP), created by cyber criminals. It pretends to be a useful translation software while actually it is an adware program that sends multiple Windows Activation alerts claiming that “You must activate Windows within 1 day to continue using all Windows features.” After clicking the “Activate” button, the user receives another alert, which states that Windows Activation was unsuccessful and that in order to activate user needs to contact some suspicious support via this number: 1-877-330-4644. Do not call it, because these alerts are fake. If you see suspicious Windows Activation windows asking you to call support, it means you are dealing with fake tech support scammers.

Snail Translator virus displays fake Windows Activation pop-ups

You should not call fake tech support because crooks will try to deceive you and steal money from you. They use various fraudulent techniques to gain access to victim’s computer. They usually claim that victim’s computer is infected so badly that it cannot be fixed without their help. They usually ask the victim to provide them remote access to it or ask to buy some fake security software. You should never give these cyber frauds any information that would allow them to hack your computer. Usually, they install ransomware or similar viruses that lock computer or encrypt personal files and then command the user to pay money in order to gain access to his/hers own computer or files. Crooks also often try to intimidate the victim by telling him/her that his/hers personal data will be published online. Therefore, if you have noticed these rogue Windows Activation windows, scan your computer with a reliable anti-spyware software and remove Snail Translator virus immediately. For that, we recommend using Reimage anti-spyware program.

You should not mistake this program with Snail Translate adware, which sends various pop-up and banner ads when user browses the web. Stay away from any content marked as “ads by Snail Translator,” “powered by Snail Translate” and “Snail Translator ads” pop-ups and banners because they can force you to visit untrustworthy Internet sites.

How can Snail Translator hijack your computer?

In fact, this program spreads using Trojan horse tactics; it tries to look like a useful translation software while it is actually designed to trick users into calling fake tech support number. However, Snail Translator PUP spreads just like any other potentially unwanted software. It has its official website, but it mainly travels alongside other free programs. PUPs are added to many free programs, so before you install programs, you have downloaded from the web, opt out all additional components added to them. You can do that through Advanced or Custom settings in the installation menu. In case you used to rely on Default or Standard settings, you probably ended up installing Snail Translator and possibly some other PUPs alongside your selected software. As we have stated earlier, you can remove all hazardous software from your computer automatically; however, if you are looking for manual Snail Translator removal instructions, navigate to page 2.

Snail Translator removal instructions explained

It goes without saying that Snail Translator hijack is something that you should NOT tolerate. Now that Snail Translator virus has infiltrated your computer system, you have to find and remove its executive file and all files related to this deceptive software. We strongly recommend scanning your computer with anti-spyware program because it is a much easier way to detect all hazardous files in your PC. If you do not want to use an automatic spyware removal tool to remove Snail Translator adware, you can follow the manual adware removal instructions given below the article. However, if you do not want to experience similar issues in the future, consider protecting your computer with a proper security program.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Snail Translator, follow these steps:

Eliminate Snail Translator from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Snail Translator and related programs
    Here, look for Snail Translator or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Snail Translator from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Snail Translator or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall Snail Translator from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Snail Translator and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Snail Translator removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Snail Translator from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Snail Translator should be removed from your Microsoft Edge browser.

Delete Snail Translator from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Snail Translator and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Snail Translator removal. Click on 'Reset Firefox' button for a couple of times

Erase Snail Translator from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Snail Translator and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Snail Translator removal. Click on 'Reset' button to complete your removal

Eliminate Snail Translator from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Snail Translator or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Snail Translator removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

  1. braddy says:
    April 21st, 2016 at 2:45 pm

    malware!!! almost tricked me to call these scams! i regret installing snail translate…

  2. d0p3 says:
    April 21st, 2016 at 2:46 pm

    Snail Translator is related to some filthy cyber criminals! They pretend to be Microsoft technicians. All they need is your money!

  3. Nadia25 says:
    April 21st, 2016 at 2:47 pm

    Thank you for providing these removal instructions. removed this virus in 10 mins 🙂

  4. And1 says:
    April 21st, 2016 at 2:48 pm

    Snail Translator hacked my computer without my intervention… i do not remember installing it!!#

Your opinion regarding Snail Translator