Severity scale:  
  (90/100)

Surcharge@cyber-metropolitan-police.co.uk. How to remove? (Uninstall guide)

removal by Linas Kiguolis - -   Also known as Metropolitan Police ransomware, FBI Moneypak ransomware | Type: Ransomware
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Surcharge@cyber-metropolitan-police.co.uk is the email that is closely related to Metropolitan Police ransomware, so you should never think it’s legitimate and trustworthy. According to the latest news, thousands of people have already been infected by this Metropolitan cyber infection, which uses fresh ways for ripping PC users off. Mostly, they are United Kingdom-located people who have been made to think their local police is going to keep them locked down until they pay a 100 £ fine. If you have heard about it, you will know that this ransomware displays a huge alert and tries to mislead its victims that they have been caught doing illegal activities on their computers. In addition, this scam message asks to pay a fine and send code to Surcharge@cyber-metropolitan-police.co.uk if user is not capable to unlock his PC after paying. As you can see, Surcharge@cyber-metropolitan-police.co.uk helps hackers to steal more money, so don’t trust it!

HOW CAN I GET INFECTED WITH METROPOLITAN POLICE RANSOMWARE?

Just like with any other malware – it gets inside together with freeware, shareware, spam emails and other infected downloads. As soon as user gets infected with Metropolitan Police virus, he starts seeing this tricky alert instead of his background:

This computer was locked to stop your illegal activity!
(…)
To unlock the computer you must pay a fine of.
You could pay the fine in two ways:

1) Paying by Ukash:
To do this, you should enter the 19 digits code in the payment form and press OK. (if you have several codes, enter them one after the other and press OK).
If an error occurs, send your IP address and payment code to email: Surcharge@cyber-metropolitan-police.co.uk
2) Paying by Paysafecard:
To do this, you should enter the 19 digits code in the payment form and press OK. (if you have several codes, enter them one after the other and press OK).

We highly recommend to ignore this ransomware!

HOW CAN I REMOVE METROPOLITAN POLICE VIRUS?

For unlocking your PC, follow these steps first:

  1. Reboot your computer to a “Safe Mode with Command Prompt”. To do that you need to continuously tap “F8” key on your keyboard, while the computer is booting. This will bring the advanced options menu for Windows, where you can select “Safe Mode with Command Prompt” with keyboard arrow keys and press “Enter”.
  2. Make sure you log in with a user that has administrative privileges (admin).
  3. When the Command Prompt appears, you have about 3 seconds to type “explorer” and hit enter. If you don’t succeed to do that within the 3 seconds, the PRS for Music ransomware will take over your ability to type into the command prompt.
  4. OF you succeeded to open Windows Explorer, open the following folder:
    • Windows XP: C:\windows\system32\restore\rstrui.exe and press Enter
    • Windows Vista/7: C:\windows\system32\rstrui.exe and press Enter
  5. Follow the steps and restore your PC to an earlier time, when you didn’t have the Metropolitan virus installed.
  6. Finally, scan your computer with one of these anti-spyware programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Surcharge@cyber-metropolitan-police.co.uk you agree to our privacy policy and agreement of use.
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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Surcharge@cyber-metropolitan-police.co.uk. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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