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.trunCrypt ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

What does .trunCrypt virus do?

.trunCrypt virus is a newly released ransomware variant. Just like any other ransomware-type threat, .trunCrypt malware encrypts victim’s files and demands a ransom. It seems that .trunCrypt is an updated version of the notorious CrypVault ransomware. This computer threat uses RSA encryption algorithm to lock victim’s files, and unfortunately, it is impossible to decrypt files without a unique decryption key. Once the files are locked, .trunCrypt ransomware adds .trun extensions to them and then drops ransom notes on the computer, usually in each folder that holds encrypted data, and also changes the desktop wallpaper with a .png file, which displays a message from the cyber criminals. It claims that all files and information on the PC were encrypted using RSA crypto-algorithm and that it would take ages to decrypt a single file without a decryption key. To obtain this decryption key, the victim must contact frauds via email: trunhelp@yandex.ru.

.trunCrypt virus asks for a ransom

Since virus does not state how much this decryption key costs, we assume that the ransom cost depends on the volume of victim’s files and that maybe frauds are ready to negotiate. Keep in mind that if you pay them, it will be impossible to track these frauds down, because they urge victims to pay the money via Bitcoin payment system and also use a Tor browser to ensure anonymity. What is more, the developers of .trunCrypt malware might just steal your money and not provide the decryption key, so you should think twice before you intrust your money for them. It is important to remove the .trunCrypt threat from the computer as soon as you notice its existence because this way you might be able to stop the encryption process. You can do that manually using .trunCrypt removal guide that is given on page 2, or with a proper anti-malware software like Reimage.

How does .trunCrypt malware spread?

Computer viruses often spread via malicious emails, so .trunCrypt ransomware also spreads this way. The executive file of it commonly is concealed as Javascript document and send as an email attachment directly to victims’ emails. So our tip for you is to NEVER open emails, attachments or links included in the email message if the email comes from an unknown sender. It goes without saying that you should avoid opening letters that fall into Spam folder, too.

Nowadays, cybercriminals are so advanced that they can insert malicious codes into clickable content on various websites, so you can end up with a computer threat after clicking on a safe-looking ad, button, or a link. Sadly, crooks can insert these hazardous codes into safe websites, too, so it is not really possible to understand whether the object you want to click is safe or not. The only way to protect this from happening is to install anti-malware software that guarantees real-time computer protection.

How to remove .trunCrypt ransomware?

.trunCrypt virus can hide its files deeply in the computer system, and it is a really hard task to track all of them down and eliminate them in a proper way. If you want to uninstall this threat manually, please use the .trunCrypt removal instructions that are provided below. However, you can never know whether .trunCrypt malware is the only threat that was installed on your computer, so we suggest you scan your computer with a powerful malware removal tool and clean your computer from threats automatically. At the time of writing, there is no way to recover your files unless you have a backup copy of them. If you do, remove the virus from your computer, then plug in the storage device and import your files.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove .trunCrypt virus, follow these steps:

Remove .trunCrypt using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove .trunCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete .trunCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove .trunCrypt using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of .trunCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that .trunCrypt removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from .trunCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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