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Remove virus (Simple Removal Guide)

removal by Julie Splinters - - | Type: Adware – how does it work? virus is an adware program which is not that easy to get rid of once it infects the PC. You cannot avoid it by switching to other browsers, nor you can stop its generated ads from appearing in your browsing results. Even though it is usually promoted as a useful tool providing you with tempting shopping deals, price comparisons, etc., this promotion is only a disguise for the adware to get into the computers. Nevertheless, most common way for adware-type programs to spread is not through direct downloads but rather through software bundles. Once adware like hijack the browsers, they start generating numerous pop-up ads, banners, in-text ads and other advertisements, which significantly diminish the browsing experience. In fact, not only the browsing experience but the whole system’s performance may be burdened if this program continues to run its silent processes on your computer. This is mainly due to the fact that malicious programs are often ill-programmed; therefore, they can cause the system which they infiltrate to experience different malfunctions. Because of the mentioned negative impact this program may have on the computer, it is recommended to remove from the infected device as soon as possible. Using such anti-malware tools as Reimage should help not only in the removal but also assist in the prevention of the viruses. example of ads

Questions about virus

Talking about ads in more detail, it is important to note, that interacting with them is highly unadvisable. You never know to what sites these ads are going to lead you. Also, it is not uncommon for the users to report on the redirect problem. This issue prevails because of the adware creators’ desire to attract more users to the websites they collaborate with, increase their traffic and earn money from this promotion. Sadly, the security experts have to warn that these sites are usually unsafe and may contain infectious contents. You also have to keep in mind, that the ads by are usually very convincing because the adware also collects the non-personal data like the visited websites, pages, and search queries and generates ads according to your interests. So, if you do not want your computer to become flooded with unwanted programs and viruses, you have to start thinking about the removal immediately. Remember, that every moment you spend online is risky, when you have this adware installed on your computer.

How is this virus distributed?

As already mentioned in the previous section, the is unlikely to be obtained directly from the internet and spreads with a help of software packages. Therefore, when downloading new software, you should pay attention if the downloaded program is not bundled with some other contents. Especially be careful when installing PDF creators, music/video players and recorders, download managers and similar programs as they are the primary targets of such deceptive PUP marketing strategy. It is recommended you use advanced installation settings to monitor and manage all the programs arriving into your computer. virus removal suggestions: redirects, ads, and data tracking are not the characteristics you should ignore. As you already know how this virus works, its characteristics should encourage you to remove from your computer. You can do that either manually or automatically. Automatic deletion using a professional antivirus suite is always a more preferred option since it allows a more precise and quicker virus elimination. Nevertheless, this virus can also be removed manually. For the instructions on how to carry out the manual removal, check the step-by-step guide provided below.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Brad says:
    April 12th, 2016 at 7:40 am

    Whee, I managed to remove it manually! 😀 achievement unlocked! Haha. Thanks 2spyware

  2. Aiden88 says:
    April 12th, 2016 at 7:43 am are so annoying…Why would you keep this program installed on your computer??

  3. Lacey says:
    April 12th, 2016 at 7:46 am

    I just went to the website 😮 but I quickly closed it, I hope nothing happens to my pc!

  4. Nate Miller says:
    April 12th, 2016 at 7:47 am

    Dont worry, as long as you did not download or searched anything you should be fine 🙂

  5. Landon Gardner says:
    April 12th, 2016 at 9:02 am

    Dont download it, completely useless program

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