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XRTN ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

I have noticed some suspicious changes on my system. Why can I not open some of my files? Also, someone has modified their names by adding a .xrtn extension! Please explain to me what do such changes mean?

XRTN Ransomware – a new virus that you should be aware of

Questions about XRTN ransomware

XRTN Ransomware is just another addition to the database of computer threats. This virus acts like any other ransomware – once it steps into the victimised computer system, it starts to encrypt personal files one after another. XTRN virus encrypts the data using the RSA-1024 algorithm. As much as we know, XRTN malware infects files with such extensions:

.xls, .xlsx, .cdr, .psd, .dwg, .cd, .pdf, .doc, .docx, .rtf, .mdb, .1cd, .dbf, .sqlite, .zip, .jpg.

Right after this virus infects your system and encrypts the files, it leaves message files in each infected folder that holds encrypted data. The message includes instructions how to retrieve lost data.

The cyber criminals related to XRTN virus demands you to pay an enormous ransom in exchange for a decryption key, which is supposed to decrypt your files so they can be accessed again. However, you should not even consider paying money for cyber criminals! First of all, there is no firm guarantee that they are going to give the decryption key for you; moreover, think about it – do you want to support hideous criminals and sponsor their activities?

The first thing you need to do if you recognize a ransomware virus is to delete it from your system to stop the encryption processes that it runs on your system. This way, you might save at least some of your files. We recommend using a professional malware removal program, called Reimage. It can detect and eliminate all malicious XRTN ransomware files.

The XRTN ransomware attack sign

How did XRTN infect my computer?

Ransomware viruses and other computer threats are usually spread via infectious e-mail letters, so that is the main reason security vendors recommend avoiding to open suspicious e-mail letters from unknown senders. Keep in mind that XRTN malware acts as a Trojan horse and can enter your computer while pretending to be something else. As much as we know, the XRTN infection is spread as a file, which pretends to be a Word document, but in reality, it is a JavaScript file, which can download and execute the ransomware virus.

XRTN ransomware is a deadly file, and the consequences of being infected with it can be disastrous. Therefore, you should remember that speaking about ransomware viruses, prevention is better than the cure. Top avoid installing XRTN virus, you need to:

  • Avoid opening any suspicious e-mail letters and especially files attached to them.
  • Do not surf through insecure websites.
  • Do not install new programs to your computer using Default/Standard installation mode. Instead, opt for Advanced/Custom one. These options permit you to check the software components and refuse to install them.

If you want to learn how to remove ransomware manually, please continue reading on page 2.

How to remove this malicious virus from my computer?

You can try to uninstall XRTN virus manually. For that, we have prepared removal instructions that are provided below this report. Nonetheless, the automatic removal method is strongly recommended, because it guarantees a full XRTN ransomware removal. However, keep in mind that removing XRTN does not help to recover the encrypted files.

How to recover lost files?

Sadly, the only method to restore the files is to import them from an external backup drive. We do not recommend to keep a backup of your files in online cloud storages because XRTN might be able to connect to your Internet and access such backups. Besides, you can try one of these tools to decrypt some of your files: Photorec, Kaspersky virus-fighting utilities or R-Studio.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall XRTN ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual XRTN virus Removal Guide:

Remove XRTN using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove XRTN

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete XRTN removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove XRTN using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of XRTN. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that XRTN removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from XRTN and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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