Severity scale:  
  (10/100)

‘You’ve received a premium offer’ virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - -   Also known as 'You’ve received a premium offer' ads, 'You’ve received a premium offer' | Type: Adware
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What is 'You've received a premium offer'?

If you started seeing suspicious notifications, such as “You’ve received a premium offer from (name of adware). Click here to learn more” and suspect that they are delivered not by the websites that you visit, we can only approve that. Such and similar ads may show up on Google Chrome, Mozilla Firefox, and Internet Explorer web browsers if all of them have been hijacked by an adware-type program. If you have already received such and similar messages, you should stay away from them due to the fact that they may initiate redirects. In most of the cases, 'You've received a premium offer' ads are delivered with an intention to collect pay-per-click revenue or to drive visitors' traffic to predetermined websites. However, since you cannot be sure that 'You've received a premium offer' redirects will make you visit safe websites, you should avoid them. In the worst case scenario, some of the websites may be managed by cyber criminals and trick you into installing a malicious program, such as virus or malware on your computer. Besides, it's not recommended to keep adwares on computers in general. First of all, they slow down the system, increased system's vulnerability and constantly connects to the Internet behind your back. Such activity poses a high-risk of suspicious potentially unwanted program infection. In addition to that, ad-supported extensions usually travel in a bundle with tracking cookies. Even though personally-identifiable data should not be collected, no one guarantees that. Therefore, keeping 'You've received a premium offer' virus on your computer may even result in privacy violation. If you have already noticed this pop-up messages on your screen, we highly recommend you to employ a reputable anti-spyware, such as Reimage and remove all potentially unwanted programs from your machine right now.

How can 'You've received a premium offer' hijack my computer?

'You've received a premium offer' pop-up ads can show up on your computer right after you finish an installation of another software. In general, if after installing download manager, PDF creator, media player, or any other freeware you notice system slow down, annoying commercial pop-up ads, fake update alerts, or messages such as 'You've received a premium offer' ads, you should not doubt that you have been tricked into installing a whole bundle of programs. It's not surprising when people install bundled freeware at all. That's because 'bundled installers' are getting increasingly prevalent due to the fact that freeware developers earn the money this way. Besides, up till now, people do not pay enough attention to the installation process of various freewares. Therefore, in order to prevent installing adwares, browser hijackers and other potentially unwanted programs you have to be very careful when installing new programs on your computer. Advanced or Custom installation mode should be of server in this case because it will disclose all available check boxes and will allow you to deselect the ones that you don't need. Carefully check everything and opt out of web browser add-ons, plug-ins, toolbars, extensions or other additional apps. Otherwise, you may start suffering from 'You've received a premium offer' redirects, slow downs, and other inconveniences.

How to remove 'You've received a premium offer' virus?

In order to get rid of 'You've received a premium offer' pop-up ads you should either run a full system scan with a reliable anti-spyware or follow manual removal guidelines that are given down below.

You can remove ‘You’ve received a premium offer’ automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove ‘You’ve received a premium offer’ virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ‘You’ve received a premium offer’ virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
‘You’ve received a premium offer’ virus snapshot
‘You’ve received a premium offer’ virus snapshot

Manual ‘You’ve received a premium offer’ virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ‘You’ve received a premium offer’ and related programs
    Here, look for ‘You’ve received a premium offer’ or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ‘You’ve received a premium offer’ or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for ‘You’ve received a premium offer’ and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete ‘You’ve received a premium offer’ removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, ‘You’ve received a premium offer’ should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ‘You’ve received a premium offer’ and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ‘You’ve received a premium offer’ removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ‘You’ve received a premium offer’ and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete ‘You’ve received a premium offer’ removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘You’ve received a premium offer’ from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ‘You’ve received a premium offer’ or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ‘You’ve received a premium offer’ removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of ‘You’ve received a premium offer’ registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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