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Remove Ads by SweetPlayer (Free Guide) - updated Jul 2019

removal by Olivia Morelli - - | Type: Adware

SweetPlayer is the threat that shows advertisements as boxes with coupons, in-text ads, and banners marked with Ads by Sweet Player


SweetPlayer is the program that gets advertised as a useful tool that allows viewing videos from YouTube directly on your desktop. However, it appears to more intrusive than users thought when installing the player willingly.[1] And for some of the users, this PUP appeared on the system out of nowhere via deceptive methods like software bundling. The tool causes redirects to questionable pages and pop-ups that promote installations of similar software or toolbars, optimization programs.

Although it is called SweetPlayer virus, this is a threat that belongs to potentially unwanted program category which is known for the relation with advertisers. This is concerning because malvertising techniques require a collection of various information about online users.[2]

Name SweetPlayer
Type  Adware
Symptoms  Shows promotional content, installs other programs, tools, redirects to commercial pages
Can cause General system slowdowns, diminished time online, browser crashes
Main danger Tracks data regarding the users' online habits and may share those details with third-party companies
Distribution Freeware installations, bundled software, deceptive promotional ads, malicious websites
Elimination  Install a tool like Reimage Reimage Cleaner Intego and remove SweetPlayer

People can get the Ads by Sweet Player during social engineering-based campaign during which “Please, install the new SweepPlayer to download and watch videos” message appears on the screen at random times and once the button Install gets pressed the PUP is automatically downloaded.

Since SweetPlayer is not a useful or valuable program, you shouldn't keep it running on the device. The continuous redirects and intrusive material exposes to possibly malicious pages where you can unknowingly get malware.

SweetPlayer displays content that can easily be identified because it comes with these on each banner or pop-up:

  • “Powered by Sweet Player“,
  • “Brought to you by Sweet Player“,
  • “RocketTab powered by Sweet Player“,
  • “Ads by Sweet Player”.

Adware is the threat that may try to trick you into installing suspicious programs on your computer. It may get inside your computer along with other freeware and make you confused because you will not remember installing it. Don't worry! If it has already started showing signs of presence on each of your web browser, including Google Chrome, Mozilla Firefox, and Internet Explorer, you should take needed actions and make sure that you remove it because an application may cause various issues on your computer. Perform SweetPlayer removal as soon as you notice alterations and questionable content and clean the system.

SweetPlayer adware
SweetPlayer is the potentially unwanted program that shows promotional content or even tricks you into installing some software.

SweetPlayer virus tends to get inside computers bundled with free software. Once it does so, it may hijack all most popular web browsers and enable third-party advertisements. Tons of ads may vary from pop-up update alerts to commercial advertisements containing various deals, coupons, discounts, and so on.

Beware that after clicking on 'Ads by SweetPlayer' that offer to install additional software you may find another adware or browser hijacker on your computer. By the way, you should also do not trust its pop-up, pop-under, banner, in-text, and other commercial ads because they may be filled with links to suspicious websites filled with doubtful content.

In the worst-case scenario, Sweet Player redirects can make you visit corrupted websites and trick into installing malicious programs. Finally, keep in mind that such and similar programs that belong to the adware category are 'famous' for tracking people. As we know, they all are set to install cookies and monitor user's web browsing activities.

Such activity may seem harmless; however, keeping in mind how often the adware is exploited by cybercriminals, you should not think of those cookies as harmless because one day they may be used for stealing personal information. To avoid this happening, remove SweetPlayer as soon as it gets inside the system. The most reliable way to do that is to run a full system scan with a reputable anti-spyware, such as Reimage Reimage Cleaner Intego.

Sweet Player PUP
SweetPlayer virus is the threat that may seem legitimate and useful, but there is a particular scam campaign delivering these pop-ups on your screen that encourage to install the player.

SweetPlayer gets distributed via social engineering technique when messages with ” Please, install the new SweepPlayer to download and watch videos”. This campaign is also caused by the PUP and tricks users into installing this adware or another potentially unwanted program that may affect the performance. 

These pop-ups happen out of nowhere and appear on various browsers. Constant repeats of these messages indicate the infection, so make sure to perform a system scan and Sweet Player removal. React to the shady content and eliminate the PUP once you get the following message delivered:

Video Player Update Recommended

Please install the new SweetPlayer
to download and watch videos
•Free, Simple, Fast and Powerful media player.
•Plays Files, Discs, Webcams, Devices and Streams.
•Plays most codecs with no codec packs needed!
•MPEG-2, DivX, MP3, AVI, H.264, MKV, WMV…
•Media conversion and streaming.

Installation takes less than a minute

Install / Download

Distribution ways of suspicious software

Promotional content or ads marked with the specific name of the intruder on your screen are a clear sign that your computer has been affected by an adware-type and a potentially unwanted program. In general, every time when people are tricked into installing adware and browser hijackers, they should consider strengthening the computer's security.

That's because a reputable and updated anti-spyware can detect potentially unwanted programs quite easily and prevent their infiltration. But don't forget the fact that suspicious programs may be updated on a daily basis, so you may not be able to update your anti-spyware every day.

Experts[3] recommend you to be very careful when installing freeware and, in this way, stay safe. Since the most common distribution method for various PUPs is 'bundling', you have to check every freeware if it's not filled with additional components.

In order to do so, you should select Advanced or Custom installation option, detect add-ons, plug-ins, toolbars, extensions if there are any and unmark all of them. Otherwise, you may unconsciously install a virus and experience various inconveniences.

Focus on the Sweet Player virus elimination and system cleaning

Sweet Player redirects and ads may not only annoy you to death but may also reroute to suspicious domains and trick into installing other unwanted programs. It is considered to be the primary aim of such programs – to spread other similar programs via promotional advertisements or install them directly without users consent.

You need to eliminate all the related programs or in-browser material to end the intrusive behavior. Thus, follow SweetPlayer removal guide that is given below and remove this program with all the other extensions and add-ons from the machine, your web browsers.

However, to remove SweetPlayer itself completely, you should scan the machine using anti-malware tools. Antivirus programs can find all possible threats and eliminate them all at once. Get a proper tool, run a system check, and follow the suggested steps when the list of risk or malware appears.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SweetPlayer ads, follow these steps:

Remove SweetPlayer from Windows systems

Remove Sweet Player from the machine with this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall SweetPlayer and related programs
    Here, look for SweetPlayer or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate SweetPlayer from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for SweetPlayer or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete SweetPlayer from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for SweetPlayer and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete SweetPlayer removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall SweetPlayer ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, SweetPlayer should be removed from your Microsoft Edge browser.

Get rid of SweetPlayer from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select SweetPlayer and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete SweetPlayer removal. Click on 'Reset Firefox' button for a couple of times

Erase SweetPlayer from Google Chrome

You may need to reset the Google Chrome to get rid of the Sweet Player virus

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select SweetPlayer and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete SweetPlayer removal. Click on 'Reset' button to complete your removal

Remove SweetPlayer from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for SweetPlayer or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete SweetPlayer removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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