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Remove Ads by SweetPlayer (Free Guide) - updated Jul 2019

removal by Olivia Morelli - - | Type: Adware

SweetPlayer is the threat that shows advertisements as boxes with coupons, in-text ads, and banners marked with Ads by Sweet Player


SweetPlayer is the program that gets advertised as a useful tool that allows viewing videos from YouTube directly on your desktop. However, it appears to more intrusive than users thought when installing the player willingly.[1] And for some of the users, this PUP appeared on the system out of nowhere via deceptive methods like software bundling. The tool causes redirects to questionable pages and pop-ups that promote installations of similar software or toolbars, optimization programs.

Although it is called SweetPlayer virus, this is a threat that belongs to potentially unwanted program category which is known for the relation with advertisers. This is concerning because malvertising techniques require a collection of various information about online users.[2]

Name SweetPlayer
Type  Adware
Symptoms  Shows promotional content, installs other programs, tools, redirects to commercial pages
Can cause General system slowdowns, diminished time online, browser crashes
Main danger Tracks data regarding the users' online habits and may share those details with third-party companies
Distribution Freeware installations, bundled software, deceptive promotional ads, malicious websites
Elimination  Install a tool like Reimage Reimage Cleaner Intego and remove SweetPlayer

People can get the Ads by Sweet Player during social engineering-based campaign during which “Please, install the new SweepPlayer to download and watch videos” message appears on the screen at random times and once the button Install gets pressed the PUP is automatically downloaded.

Since SweetPlayer is not a useful or valuable program, you shouldn't keep it running on the device. The continuous redirects and intrusive material exposes to possibly malicious pages where you can unknowingly get malware.

SweetPlayer displays content that can easily be identified because it comes with these on each banner or pop-up:

  • “Powered by Sweet Player“,
  • “Brought to you by Sweet Player“,
  • “RocketTab powered by Sweet Player“,
  • “Ads by Sweet Player”.

Adware is the threat that may try to trick you into installing suspicious programs on your computer. It may get inside your computer along with other freeware and make you confused because you will not remember installing it. Don't worry! If it has already started showing signs of presence on each of your web browser, including Google Chrome, Mozilla Firefox, and Internet Explorer, you should take needed actions and make sure that you remove it because an application may cause various issues on your computer. Perform SweetPlayer removal as soon as you notice alterations and questionable content and clean the system.

SweetPlayer adwareSweetPlayer is the potentially unwanted program that shows promotional content or even tricks you into installing some software.

SweetPlayer virus tends to get inside computers bundled with free software. Once it does so, it may hijack all most popular web browsers and enable third-party advertisements. Tons of ads may vary from pop-up update alerts to commercial advertisements containing various deals, coupons, discounts, and so on.

Beware that after clicking on 'Ads by SweetPlayer' that offer to install additional software you may find another adware or browser hijacker on your computer. By the way, you should also do not trust its pop-up, pop-under, banner, in-text, and other commercial ads because they may be filled with links to suspicious websites filled with doubtful content.

In the worst-case scenario, Sweet Player redirects can make you visit corrupted websites and trick into installing malicious programs. Finally, keep in mind that such and similar programs that belong to the adware category are 'famous' for tracking people. As we know, they all are set to install cookies and monitor user's web browsing activities.

Such activity may seem harmless; however, keeping in mind how often the adware is exploited by cybercriminals, you should not think of those cookies as harmless because one day they may be used for stealing personal information. To avoid this happening, remove SweetPlayer as soon as it gets inside the system. The most reliable way to do that is to run a full system scan with a reputable anti-spyware, such as Reimage Reimage Cleaner Intego.

Sweet Player PUPSweetPlayer virus is the threat that may seem legitimate and useful, but there is a particular scam campaign delivering these pop-ups on your screen that encourage to install the player.

SweetPlayer gets distributed via social engineering technique when messages with ” Please, install the new SweepPlayer to download and watch videos”. This campaign is also caused by the PUP and tricks users into installing this adware or another potentially unwanted program that may affect the performance. 

These pop-ups happen out of nowhere and appear on various browsers. Constant repeats of these messages indicate the infection, so make sure to perform a system scan and Sweet Player removal. React to the shady content and eliminate the PUP once you get the following message delivered:

Video Player Update Recommended

Please install the new SweetPlayer
to download and watch videos
•Free, Simple, Fast and Powerful media player.
•Plays Files, Discs, Webcams, Devices and Streams.
•Plays most codecs with no codec packs needed!
•MPEG-2, DivX, MP3, AVI, H.264, MKV, WMV…
•Media conversion and streaming.

Installation takes less than a minute

Install / Download

Distribution ways of suspicious software

Promotional content or ads marked with the specific name of the intruder on your screen are a clear sign that your computer has been affected by an adware-type and a potentially unwanted program. In general, every time when people are tricked into installing adware and browser hijackers, they should consider strengthening the computer's security.

That's because a reputable and updated anti-spyware can detect potentially unwanted programs quite easily and prevent their infiltration. But don't forget the fact that suspicious programs may be updated on a daily basis, so you may not be able to update your anti-spyware every day.

Experts[3] recommend you to be very careful when installing freeware and, in this way, stay safe. Since the most common distribution method for various PUPs is 'bundling', you have to check every freeware if it's not filled with additional components.

In order to do so, you should select Advanced or Custom installation option, detect add-ons, plug-ins, toolbars, extensions if there are any and unmark all of them. Otherwise, you may unconsciously install a virus and experience various inconveniences.

Focus on the Sweet Player virus elimination and system cleaning

Sweet Player redirects and ads may not only annoy you to death but may also reroute to suspicious domains and trick into installing other unwanted programs. It is considered to be the primary aim of such programs – to spread other similar programs via promotional advertisements or install them directly without users consent.

You need to eliminate all the related programs or in-browser material to end the intrusive behavior. Thus, follow SweetPlayer removal guide that is given below and remove this program with all the other extensions and add-ons from the machine, your web browsers.

However, to remove SweetPlayer itself completely, you should scan the machine using anti-malware tools. Antivirus programs can find all possible threats and eliminate them all at once. Get a proper tool, run a system check, and follow the suggested steps when the list of risk or malware appears.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SweetPlayer ads, follow these steps:

Remove SweetPlayer from Windows systems

Remove Sweet Player from the machine with this guide:

To remove SweetPlayer from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to SweetPlayer (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate SweetPlayer from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove SweetPlayer from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for SweetPlayer-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove SweetPlayer, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to SweetPlayer and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the SweetPlayer-related entries.Uninstall from Mac 2

Delete SweetPlayer from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for SweetPlayer and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete SweetPlayer removal.Reset Internet Explorer

Uninstall SweetPlayer ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the SweetPlayer-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of SweetPlayer from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to SweetPlayer and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case SweetPlayer did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete SweetPlayer removal.Reset Firefox 2

Erase SweetPlayer from Google Chrome

You may need to reset the Google Chrome to get rid of the Sweet Player virus

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to SweetPlayer by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the SweetPlayer-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete SweetPlayer removal.Reset Chrome 2

Remove SweetPlayer from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to SweetPlayer and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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