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Remove BrowserSafeguard virus (Removal Guide) - Nov 2017 update

removal by Alice Woods - - | Type: Adware

BrowserSafeguard operates as an ad-supported application

The example of BrowserSafeguard virus

BrowserSafeguard is a potentially unwanted program (PUP)[1] that has features of the adware. However, developers advertise it as an anti-spyware program that protects computers from unwanted intruders, malware infections, illegal and dangerous websites while people are browsing the web.

However, our security experts have noticed that this doubtful program may act like a typical ad-supported application (adware)[2] as well: it may display various advertisements, cause redirects to affiliate websites and collect information about people's browsing habits.

As far as we know, BrowserSafeguard may be closely related to another adware, which is called Rocket Tab. If you discovered it on your computer out of nowhere, you should waste no time and check it with reliable anti-spyware. In this case, we recommend using Reimage Reimage Cleaner Intego.

The research has shown that BrowserSafeguard virus might also appear on the computers out of nowhere. Actually, it might be promoted in software packages. Thus, if you install freeware or shareware under Quick/Recommended setup, this PUP may have sneaked inside the device as well.

BrowserSafeguard adware might be capable of:

  • displaying security-related pop-ups and promote suspicious computer scanners or security software;
  • delivering shopping offers or discount coupons;
  • providing ads that lead to phishing, scam or other suspicious websites;
  • trigger redirects to promotional sites;
  • collect browsing-related information about the users;
  • prevent users from BrowserSafeguard removal.

The official website of the BrowserSafeguard reveals that this program is ad-supported. Thus, if you consider downloading it, you agree that your browser might crash or freeze due to an excessive amount of ads. However, security experts believe that it’s better to choose reliable anti-spyware instead of this one.

However, if you already installed this shady security software on the system, you should get rid of it immediately. The quickest way to remove BrowserSafeguard is to scan the system with professional malware removal program that quickly identifies it as an adware. However, if you prefer manual elimination method, you can find the instructions below.

Questions about BrowserSafeguard virus

The image of BrowserSafeguard adwareBrowserSafeguard is presented as anti-spyware; however, after the installation it works as an adware.

Questionable anti-spyware might be installed without asking direct permission

This questionable program is completely free and can be downloaded from various sites. However, it has become an unwritten rule that the most of the free programs[3] come hand-in-hand with adware programs that are used for advertising.

Moreover, BrowserSafeguard hijack might occur during the installation of freeware and shareware.[4] This dubious program may enter your computer right after the installation of a doubtful free program. That is why you should be very careful what programs you are installing.

To avoid similar intruders, you should follow a couple of safety rules that were designed by viruset.no[5] security experts:

  • If you need to install a program, check whether this program is safe enough by reading comments and reviews about it.
  • Read terms of agreement section before any doubtful installation.
  • Opt for “Advanced” or “Custom” installation instead of “Quick” or “Recommended.”

Uninstall BrowserSafeguard from the computer entirely

Follow these steps to remove BrowserSafeguard from your computer:

  1. Click Start -> Control Panel -> Uninstall a Program.
  2. When in the Add/Remove Programs (or Uninstall a Program), look for recently installed/unfamiliar applications, such as TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi, etc.
  3. Click Uninstall and then OK to save the changes.

Once you get rid of the program, you should also reset your browsers (Google Chrome, Mozilla Firefox and Internet Explorer):

Internet Explorer:

  1. Open Internet Explorer, click on the wrench icon and go to Manage Add-ons.
  2. Go to Toolbars and extensions and remove TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi, etc.

Mozilla Firefox:

  1. Open Mozilla Firefox, click on the orange arrow button (left corner) and go to Add-ons.
  2. Here, choose Extensions and remove TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi and other unknown extensions from the list.

Google Chrome:

  1. Click the Chrome menu button on the Google Chrome browser, select Tools -> Extensions.
  2. Here, look for TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi and other unfamiliar entries.
  3. Select each of them and choose Trash can icon to delete them.

Below you can find the illustrated guide how to wipe out this potentially unwanted program from the system. However, if manual removal seems complicated, you can opt for the automatic BrowserSafeguard removal. It requires scanning the system with reputable anti-malware.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove BrowserSafeguard virus, follow these steps:

Remove BrowserSafeguard from Windows systems

Follow these steps to wipe out adware from the Windows OS:

To remove BrowserSafeguard from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to BrowserSafeguard (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall BrowserSafeguard from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove BrowserSafeguard from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for BrowserSafeguard-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove BrowserSafeguard, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to BrowserSafeguard and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the BrowserSafeguard-related entries.Uninstall from Mac 2

Get rid of BrowserSafeguard from Internet Explorer (IE)

This guide will help you to get rid of BrowserSafeguard ads:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for BrowserSafeguard and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete BrowserSafeguard removal.Reset Internet Explorer

Delete BrowserSafeguard virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the BrowserSafeguard-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase BrowserSafeguard from Mozilla Firefox (FF)

Follow these steps to remove all adware-related components from the Mozilla Firefox:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to BrowserSafeguard and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case BrowserSafeguard did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete BrowserSafeguard removal.Reset Firefox 2

Eliminate BrowserSafeguard from Google Chrome

These guidelines will help you to wipe out suspicious components from Google Chrome and reset the browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to BrowserSafeguard by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the BrowserSafeguard-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete BrowserSafeguard removal.Reset Chrome 2

Remove BrowserSafeguard from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to BrowserSafeguard and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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