BrowserSafeguard virus (Removal Guide) - Nov 2017 update

BrowserSafeguard virus Removal Guide

What is BrowserSafeguard virus?

BrowserSafeguard operates as an ad-supported application

The example of BrowserSafeguard virus

BrowserSafeguard is a potentially unwanted program (PUP)[1] that has features of the adware. However, developers advertise it as an anti-spyware program that protects computers from unwanted intruders, malware infections, illegal and dangerous websites while people are browsing the web.

However, our security experts have noticed that this doubtful program may act like a typical ad-supported application (adware)[2] as well: it may display various advertisements, cause redirects to affiliate websites and collect information about people's browsing habits.

As far as we know, BrowserSafeguard may be closely related to another adware, which is called Rocket Tab. If you discovered it on your computer out of nowhere, you should waste no time and check it with reliable anti-spyware. In this case, we recommend using ReimageIntego.

The research has shown that BrowserSafeguard virus might also appear on the computers out of nowhere. Actually, it might be promoted in software packages. Thus, if you install freeware or shareware under Quick/Recommended setup, this PUP may have sneaked inside the device as well.

BrowserSafeguard adware might be capable of:

  • displaying security-related pop-ups and promote suspicious computer scanners or security software;
  • delivering shopping offers or discount coupons;
  • providing ads that lead to phishing, scam or other suspicious websites;
  • trigger redirects to promotional sites;
  • collect browsing-related information about the users;
  • prevent users from BrowserSafeguard removal.

The official website of the BrowserSafeguard reveals that this program is ad-supported. Thus, if you consider downloading it, you agree that your browser might crash or freeze due to an excessive amount of ads. However, security experts believe that it’s better to choose reliable anti-spyware instead of this one.

However, if you already installed this shady security software on the system, you should get rid of it immediately. The quickest way to remove BrowserSafeguard is to scan the system with professional malware removal program that quickly identifies it as an adware. However, if you prefer manual elimination method, you can find the instructions below.

The image of BrowserSafeguard adwareBrowserSafeguard is presented as anti-spyware; however, after the installation it works as an adware.

Questionable anti-spyware might be installed without asking direct permission

This questionable program is completely free and can be downloaded from various sites. However, it has become an unwritten rule that the most of the free programs[3] come hand-in-hand with adware programs that are used for advertising.

Moreover, BrowserSafeguard hijack might occur during the installation of freeware and shareware.[4] This dubious program may enter your computer right after the installation of a doubtful free program. That is why you should be very careful what programs you are installing.

To avoid similar intruders, you should follow a couple of safety rules that were designed by viruset.no[5] security experts:

  • If you need to install a program, check whether this program is safe enough by reading comments and reviews about it.
  • Read terms of agreement section before any doubtful installation.
  • Opt for “Advanced” or “Custom” installation instead of “Quick” or “Recommended.”

Uninstall BrowserSafeguard from the computer entirely

Follow these steps to remove BrowserSafeguard from your computer:

  1. Click Start -> Control Panel -> Uninstall a Program.
  2. When in the Add/Remove Programs (or Uninstall a Program), look for recently installed/unfamiliar applications, such as TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi, etc.
  3. Click Uninstall and then OK to save the changes.

Once you get rid of the program, you should also reset your browsers (Google Chrome, Mozilla Firefox and Internet Explorer):

Internet Explorer:

  1. Open Internet Explorer, click on the wrench icon and go to Manage Add-ons.
  2. Go to Toolbars and extensions and remove TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi, etc.

Mozilla Firefox:

  1. Open Mozilla Firefox, click on the orange arrow button (left corner) and go to Add-ons.
  2. Here, choose Extensions and remove TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi and other unknown extensions from the list.

Google Chrome:

  1. Click the Chrome menu button on the Google Chrome browser, select Tools -> Extensions.
  2. Here, look for TidyNetwork, DesktopWeatherAlerts, Optimizer Pro, Driver Pro, MyPC Backup, AtuZi and other unfamiliar entries.
  3. Select each of them and choose Trash can icon to delete them.

Below you can find the illustrated guide how to wipe out this potentially unwanted program from the system. However, if manual removal seems complicated, you can opt for the automatic BrowserSafeguard removal. It requires scanning the system with reputable anti-malware.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of BrowserSafeguard virus. Follow these steps

Uninstall from Windows

Follow these steps to wipe out adware from the Windows OS:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Follow these steps to remove all adware-related components from the Mozilla Firefox:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

These guidelines will help you to wipe out suspicious components from Google Chrome and reset the browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of BrowserSafeguard registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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