(Removal Guide) - Feb 2019 update Removal Guide

What is – adware that delivers unwanted pop-ups based on social engineering tactics is an adware application which can infect web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or Safari is the unwanted program used by questionable advertisers with the purpose of gaining views on the affiliated websites. The redirect to this page appears unexpectedly but the site is not the main intruder you need to remove. All of this is caused by adware that delivers “Confirm notifications” window on your browser, so your interaction triggers constant push notifications on the Desktop. Unwanted advertisements, direct notifications from other websites, foreign pages appear on the screen, even when the browser is closed. Additionally, this adware[1] can overload your desktop with numerous pop-up ads, cause questionable redirects and even collect data about your habits online. If you happen to receive click admessage support wdqsiotrxu popup on your screen, make sure you check your system for adwrae.

Type Adware
subtype Push notifications virus
Symptoms Redirects to dubious sites, shows fake software update and similar ads, tracks its victim and collects NPII
Danger level Very low. At the moment of writing the virus is not very active
infiltration techniques Unsafe pages or dubious programs, software bundling during insecure installations
Removal Install FortectIntego to remove or additional adware content

Even though these pop-up notifications are not harmful themselves, they might redirect you to malicious websites where you can get your Windows[2] or MacOS computer infected. The ad-supported application might also inject various add-ons and extensions straight into your web browsers, and start tracking your online activity.[3]

Typically, the website delivers a message asking to press ALOW to continue. This way, the victims automatically subscribes to notifications filled with “clarify admessage support wdqsiotrxu”, “click admessage support wdqsiotrxu” or “theater admessage support wdqsiotrxu” phrases. Nevertheless, even when you click on Block button this is enough interaction with the page, so you get redirected to the following or similar sites:


If such a thing happens, virus starts showing personalized ads in no time. Beware that such popups can not only result in the infiltration of malware but can also lead you to the loss of your personal information. is the website that delivers constant redirects to various unwanted and possibly malicious websites filled with commercial content.

You are very likely to notice these symptoms if the scam has occupied your web browser:

  • the browser's homepage or new tab appears changed;
  • intrusive advertising posts keep appearing frequently and bothering you while browsing the web;
  • you are being redirected to strange-looking pages lately.

Experiencing them notifies you that adware has been injected into the system. Gladly, you can get rid of the potentially unwanted program by yourself or by using automatical computer repair tools. If you want to remove manually, look for some instructions below the article.

However, if you think that you are not experienced enough, you should proceed with the removal with specific tools. Use programs such as FortectIntego to detect all adware-related content in the system. Make sure that each suspicious component has vanished, otherwise, the redirecting and advertising activities might be renewed easily.

Nevertheless, developers who spread programs such as, seek to gain benefit from their advertising posts. Once a user steps on the promoted ad, he/she makes income for the creators. This type of marketing technique is known as pay-per-click or cost-per-click[4] and commonly used between adware spreaders.

Unfortunately, to stop pop-up ads and push notifications completely, you need to take matters to your own hands and block this content directly on your browser. Although in most cases, Google Chrome is the browser that gets this type of intruders the most, you should follow this brief guide on every or the most used/affected browser to disable all advertising content:

  • Go to your browsers' menu and locate to Settings
  • Click Advanced to expand more options
  • Find the Privacy and Security section and Content/Site settings
  • You need to locate Notifications section
  • Find the particular site on the list and Block the notifications.
  • You should Remove all suspicious websites from the list. is a potentially unwanted program which performs a big variety of unwanted activities, including frequent redirecting and advertising

Avoid adware applications by taking some precautionary steps

Note that adware programs can be distributed in many ways all over the Internet. According to researchers,[5] usually, such potentially unwanted applications come together with other software that we download and install from the Internet. For this not to happen, you should choose your downloading sources wisely. Moreover, select the Custom or Advanced mode over the Quick one while installing your programs, this way you will be sure that no rogue content sneaks into the system.

Additionally, you can avoid adware by carefully choosing which websites you should browse. Avoid all suspicious-looking pages, especially, if they come provided by third-parties. Furthermore, do not click on any unknown links as they might include even malware programs. Last but not least, do not be frightened to invest in a truly reliable computer security program. Make sure that the application is always updated and it should function perfectly for you.

Get rid of pop-up ads from your browsers

If you want to get rid of the annoying advertising activity, stop the intrusive redirecting, and so on, you will need to remove from all your web browsers including Google Chrome, Microsoft Edge, Mozilla Firefox, Internet Explorer, and Safari. However, the manual method is suited for well-experienced users.

Note that performing the removal requires a lot of attention as all PUP-related content needs to be eliminated. If an extension or add-on is accidentally missed, the advertising activity might start again. For this not to happen, we recommend getting rid of the potentially unwanted application by using professional computer programs.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Uninstall from Windows

Remove the adware application from your Windows system. Use these instructions for help:

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

If Firefox got hijacked, you can reverse all changes by using these instructions:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Clean your Google Chrome web browser by performing this guide:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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