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Remove (Removal Guide) - Feb 2019 update

removal by Alice Woods - - | Type: Adware – adware that delivers unwanted pop-ups based on social engineering tactics adware is the unwanted program used by questionable advertisers with the purpose of gaining views on the affiliated websites. The redirect to this page appears unexpectedly but the site is not the main intruder you need to remove. All of this is caused by adware that delivers “Confirm notifications” window on your browser, so your interaction triggers constant push notifications on the Desktop. Unwanted advertisements, direct notifications from other websites, foreign pages appear on the screen, even when the browser is closed. Additionally, this adware[1] can overload your desktop with numerous pop-up ads, cause questionable redirects and even collect data about your habits online. If you happen to receive click admessage support wdqsiotrxu popup on your screen, make sure you check your system for adwrae.

Type Adware
subtype Push notifications virus
Symptoms Redirects to dubious sites, shows fake software update and similar ads, tracks its victim and collects NPII
Danger level Very low. At the moment of writing the virus is not very active
infiltration techniques Unsafe pages or dubious programs, software bundling during insecure installations
Removal Install Reimage Reimage Cleaner Intego to remove or additional adware content

Even though these pop-up notifications are not harmful themselves, they might redirect you to malicious websites where you can get your Windows[2] or MacOS computer infected. The ad-supported application might also inject various add-ons and extensions straight into your web browsers, and start tracking your online activity.[3]

Typically, the website delivers a message asking to press ALOW to continue. This way, the victims automatically subscribes to notifications filled with “clarify admessage support wdqsiotrxu”, “click admessage support wdqsiotrxu” or “theater admessage support wdqsiotrxu” phrases. Nevertheless, even when you click on Block button this is enough interaction with the page, so you get redirected to the following or similar sites:


If such a thing happens, virus starts showing personalized ads in no time. Beware that such popups can not only result in the infiltration of malware but can also lead you to the loss of your personal information. is the website that delivers constant redirects to various unwanted and possibly malicious websites filled with commercial content.

You are very likely to notice these symptoms if the scam has occupied your web browser:

  • the browser's homepage or new tab appears changed;
  • intrusive advertising posts keep appearing frequently and bothering you while browsing the web;
  • you are being redirected to strange-looking pages lately.

Experiencing them notifies you that adware has been injected into the system. Gladly, you can get rid of the potentially unwanted program by yourself or by using automatical computer repair tools. If you want to remove manually, look for some instructions below the article.

However, if you think that you are not experienced enough, you should proceed with the removal with specific tools. Use programs such as Reimage Reimage Cleaner Intego to detect all adware-related content in the system. Make sure that each suspicious component has vanished, otherwise, the redirecting and advertising activities might be renewed easily.

Nevertheless, developers who spread programs such as, seek to gain benefit from their advertising posts. Once a user steps on the promoted ad, he/she makes income for the creators. This type of marketing technique is known as pay-per-click or cost-per-click[4] and commonly used between adware spreaders.

Unfortunately, to stop pop-up ads and push notifications completely, you need to take matters to your own hands and block this content directly on your browser. Although in most cases, Google Chrome is the browser that gets this type of intruders the most, you should follow this brief guide on every or the most used/affected browser to disable all advertising content:

  • Go to your browsers' menu and locate to Settings
  • Click Advanced to expand more options
  • Find the Privacy and Security section and Content/Site settings
  • You need to locate Notifications section
  • Find the particular site on the list and Block the notifications.
  • You should Remove all suspicious websites from the list. PUP is a potentially unwanted program which performs a big variety of unwanted activities, including frequent redirecting and advertising

Avoid adware applications by taking some precautionary steps

Note that adware programs can be distributed in many ways all over the Internet. According to researchers,[5] usually, such potentially unwanted applications come together with other software that we download and install from the Internet. For this not to happen, you should choose your downloading sources wisely. Moreover, select the Custom or Advanced mode over the Quick one while installing your programs, this way you will be sure that no rogue content sneaks into the system.

Additionally, you can avoid adware by carefully choosing which websites you should browse. Avoid all suspicious-looking pages, especially, if they come provided by third-parties. Furthermore, do not click on any unknown links as they might include even malware programs. Last but not least, do not be frightened to invest in a truly reliable computer security program. Make sure that the application is always updated and it should function perfectly for you.

Get rid of pop-up ads from your browsers

If you want to get rid of the annoying advertising activity, stop the intrusive redirecting, and so on, you will need to remove from all your web browsers including Google Chrome, Microsoft Edge, Mozilla Firefox, Internet Explorer, and Safari. However, the manual method is suited for well-experienced users.

Note that performing the removal requires a lot of attention as all PUP-related content needs to be eliminated. If an extension or add-on is accidentally missed, the advertising activity might start again. For this not to happen, we recommend getting rid of the potentially unwanted application by using professional computer programs.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

Remove the adware application from your Windows system. Use these instructions for help:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Uninstall from Mozilla Firefox (FF)

If Firefox got hijacked, you can reverse all changes by using these instructions:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

Clean your Google Chrome web browser by performing this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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