Severity scale:  
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Death Note ransomware. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Ransomware

Death Note ransomware creates passwords for victim's folders with important data

The ransom note of Death Note ransomware

Death Note virus is a ransomware-type computer infection which blocks you from accessing your files and demands to pay the ransom. Experts discovered that the ransomware arrives as .bat and .vbs files in the folder named Hitler. It uses RAR[1] to create a hardcoded password for archived data on the victimized system.

Most commonly the file-locking threat infiltrates on the computer via malicious email attachments or fake software updates. Following that, users receive the ransom note as a deatnote.bat file which encourages to contact the criminals either by going to heatler.uphero.com or cocbkup@gmail.com address:

INSTRUCTION TO GET KEY

Goto heatler.uphero.com and complete the payment
or you can get it by contacting cocbkup@gmail.com
email option may take long process.. If you want
your data back complete payment now or close pc
complete payment then only turn it on
Else you will need to pay 2x of charge

ENTER YOUR CHOICE??
1> I WILL ENTER KEY
2> I WONT. DO ANYTHING YOU LIKE

WRONG INPUT WILL PUT YOU IN 100 RISK
ENTER YOUR CHOICE NOW ( either 1 or 2)

Criminals try to persuade their victims to make the transaction to recover their data in the ransom-demanding message. They employ common tactics to intimidate people by stating that the amount of the ransom will increase if they will try to turn off their computers. However, note that even obeying the rules of the crooks might not always result in a valid Death Note decryptor.

Numerous reports are warning gullible people that cybercriminals should not be trusted[2]. Usually, they either take your money and leave your data encrypted or send a fake decryption key which is useless. Likewise, we suggest you remove Death Note virus and try professional recovery tools/methods which are recommended by NoVirus.uk[3] experts.

The easiest way to get rid of Death Note is to get a robust anti-malware software and let it scan your system thoroughly. We would highly encourage you to use Reimage since it can not only eliminate the ransomware but offer you a vast of protection services which might be useful in the future to avoid malware attacks.

However, you can perform Death Note removal with the help of the termination instructions at the end of this article. Additionally, we have prepared a list of programs which you can use to get back the access to your locked files. Carefully read the guidelines and clean your computer from this cyber threat.

Most common ways how ransomware enters the system

As mentioned above, ransomware-type viruses spread either inside spam emails or as obfuscate software updates on the cyberspace. Both ways the criminals try to impersonate legitimate companies or their products to trick users into downloading/opening malicious files and attachments.

Likewise, if you want to protect your system from ransomware, you should be careful on the Internet: 

  1. ALWAYS use security software and keep it up-to-date;
  2. DO NOT open letters from unknown people or companies you do not recognize having business with;
  3. AVOID downloading video, audio files or software from peer-to-peer (P2P) networks;
  4. NEVER click on advertising content online like banners, in-texts, pop-ups or other ads.

Regular computer user can get rid of Death Note ransomware with an antivirus tool

While you might think that you can quickly remove Death Note virus by yourself, you should rethink this option. Ransomware-type infections are the most harmful ones since they can infiltrate other high-risk computer threats. In most cases, people are unable to complete the elimination because they disguise under legitimate system processes or use different and confusing names. 

Likewise, we recommend you not to risk your system's well-being and let Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes to take care of Death Note removal. However, the ransomware might block the installation in the first place. For that, check the instructions below to learn how to disable the virus.

After you get rid of Death Note ransomware, make sure to take a close look at the recovery methods at the end of this article. There are multiple options to try since a single tool might not be able to retrieve all your files. Likewise, you should try them to check which one works the best for you. 

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Death Note virus, follow these steps:

Remove Death Note using Safe Mode with Networking

If you are unable to download the security software in the first place, reboot your computer to Safe Mode with Networking and try again.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Death Note

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Death Note removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Death Note using System Restore

In case the first method didn't work, you can additionally boot your system into Safe Mode with Command Prompt.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Death Note. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Death Note removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Death Note from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Death Note, you can use several methods to restore them:

Feel free to use Data Recovery Pro

Our experts highly recommend using this professional tool since it is designed to help regular computer users recover files after ransomware attacks or if they have accidentally deleted important data.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Death Note ransomware;
  • Restore them.

Try Windows Previous Versions feature

If you aim to retrieve only individual files from the infected computer, this technique might help you. However, remember that you can only use it if System Restore function was enabled before ransomware infiltration.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Get back your files using ShadowExplorer

According to the latest analysis, Death Note ransomware does not delete Shadow Volume Copies from victimized computers. Likewise, you can take advantage of this tool to get back the access to your files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Unfortunately, but there is no Death Note decryptor currently released

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Death Note and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References