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FBI Cybercrime Division virus. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Ukash virus | Type: Ransomware
12

FBI Cybercrime Division crypto-malware is after your money

The image displaying FBI Crime Division fake alert

FBI Cybercrime Division virus[1] is perceived as ransomware threat, which similarly to FBI virus is used to deprive PC users of accessing their files and scare with fake alerts. In order to convince its victims that they the genuine FBI has locked their computers due to the violation of laws, this screen locker[2] displays alarming notifications:

FBI. CYBERCRIME DIVISION, International Cyber Protection Alliance.

Attention! Your PC is blocked due at least one of the reasons specified below

Typically, FBI Cybercrime Division virus claims that users were caught engaging in the distribution of pornographic or even child pornography content online similar several crimes. In order to avoid life imprisonment, they have to pay a fine of $300.

However, if you pay close attention to several aspects, you will realize it is purely a scam:

  • FBI Cybercrime Division does not exist (Note. FBI Cyber Division or Criminal  Investigative Division)
  • in case of a violated law, an official subpoena is sent to the suspect via mail, email and other telecommunication means if necessary
  • no ransom is required to escape the responsibility
  • the suspect's computer' is not locked but rather taken as an evidence

Thus, considering these features, this virus is clearly a scam. Instead of complying with the demands proceed to FBI Cybercrime Division malware removal. In order to get rid of the infection completely, you might use Reimage or Malwarebytes Anti Malware. In order to exit the lock screen, Alt+F4 combination might be of assistance.

Ransomware prevention ways 

FBI Cybercrime Division hijack is carried out with the assistance trojan[3], which might disguise in fake software updates, website links, torrent files, keygens, and similar infected downloadable content. Besides, various illegal sites can also be included into its distribution, so stay away from gaming or gambling websites. 

As soon as this trojan gets inside the device, it blocks the entire system down and claims that user has violated a law of United States of America. According to it, he was identified by IP and ISP and now must pay a fine of $300 using Greendot MoneyPak voucher:

FBI CYBERCRIME DIVISION
International Cyber Security Protection Alliance
ATTENTION!
Your PC is blocked due at least one of the reasons specified below.
You have been violating Copyright and Related Rights Law. (Video, Music, Software) and illegally using or distributing copyrighted content, thus infringing Article 1, Section 2, Clause 8, also known as the Copyright of the Criminal Code of United States of America.
Article 1, Section 2, Clause 8 of the Criminal Code provides for a fine of 200 to 500 minimal wages or a deprivation of liberty for 2 to 8 years.
You have been viewing or distributing prohibited Pornographic content (Child Porn/Zoophilia and etc). Thus violating Article 2, Section 1, Clause 2 of the Criminal Code of United States of America.
(…)
Fines may only be paid within 72 hours after the infringement. As soon as 72 hours elapse, the possibility to pay the fine expires, and a criminal case is initiated against you automatically within the next 72 hours! To unblock the computer you must pay the fine through MoneyPak of $300. When you pay the fine, your PC will get unlocked in 1 to 72 hours after the money is put into the State’s account.
Since your PC is unlocked, you will be given 7 days to correct all violations.In case all violations are not corrected after 7 working days, your PC will be blocked again, and a criminal case will be initiated against you automatically under one or more articles specified above.

Be sure that all this notification is a huge scam, which seeks to get you out of your money. Please, ignore it and remove FBI Cybercrime Division virus from the system. In order to lower the probability of the misfortunate encounter, run regular scans with your security tool. In addition, pay attention to the received spam emails. Avoid opening any attachments without verifying the sender.

Delete FBI Cybercrime Division screen locker

When trying to remove FBI Cybercrime Division virus, you have to unlock your computer first. Bear mind that the malware targets not only English speakers, such as British[4], Americans or New Zelandians, but it may have its counterparts in other languages as well. In order to get an ability to scan your compromised computer with a decent anti-malware, follow these options:

* Flash drive method:

  1. Download Reimage or Malwarebytes Anti Malware.
  2. Update the program and put into the USB drive or simple CD.
  3. In the meanwhile, reboot your infected machine to Safe Mode with Command prompt and stick USB drive in it.
  4. Reboot computer infected with FBI Cybercrime Division virus once more and run a full system scan.

* Users infected with FBI Cybercrime Division virus are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to disable the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select “Disable”: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual FBI Cybercrime Division virus removal:

  1. Reboot you infected PC to 'Safe mode with command prompt' to disable FBI Cybercrime Division virus (this should be working with all versions of this threat)
  2. Run Regedit
  3. Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  4. Search the registry for these files you have written down and delete the registry keys referencing the files.
  5. Reboot and run a full system scan with updated Reimage to remove remaining FBI Cybercrime Division virus files. We also recommend using Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirusor Malwarebytes Anti Malware.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove FBI Cybercrime Division virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall FBI Cybercrime Division virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

Manual FBI Cybercrime Division virus Removal Guide:

Remove FBI Cybercrime Division using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FBI Cybercrime Division

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FBI Cybercrime Division removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FBI Cybercrime Division using System Restore

In case Safe Mode is not convenient to you, you may attempt to perform System Restore to gain access and run the system scan.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FBI Cybercrime Division. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that FBI Cybercrime Division removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove FBI Cybercrime Division from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by FBI Cybercrime Division, you can use several methods to restore them:

What is Data Recovery Pro?

In case you happen to encounter ransomware which encodes files, then this tool might be of assistance in restoring files. On the other hand, it is recommended to back up your files and store them in the Cloud and physical places.

The usefulness of ShadowExplorer

This utility recovers damaged or encrypted data by using volume shadow copies. It might be your last resort to restore files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FBI Cybercrime Division and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions

References

Removal guides in other languages


  • bernardo

    It can be done by a easier method once you go in truh safe mode with networking go to your account settings and make a new log in delete the old one and wala restart ur computer and ur good to go.

    • voynik

      true
      create new acct. (copy desktop, docs, music, etc. dont save hidden folders to a folder on c:)
      logoff and login on new acct.
      Delete original acct.
      overwrite new acct folders with your backed up copy.
      run anti-malware software.
      voila 🙂

    • Lost child

      It gets stuck at microsoft windows

  • Cowboy

    Hi cant get this stupid virus off my computer is there anyone that can help me Im not great with computers personally ii dont use it and think there junk

  • Jesuslovesyou

    This also worked for me, funny how the best solution to this virus was found in a blog and not the 10 web page solutions I tried

  • Normal Person

    With all due respect, when are you computer geeks going to learn to translate nerd talk into common English? Youre as bad as doctors. Can anyone actually provide step-by-step instruction to do what you suggested? Anyone?

  • Lon

    I just got a customer computer (XP) in that also was infected in safe mode. I ended up booting it with a linux live CD and manually deleted flash player and java to disable the virus. After a restart into Windows, I was able to run scans and clean out the leftovers. then reinstall Flash and Java.

  • Natti student girl rooky

    Im not too knowledgeable about computers but,I know just enough to survive in pc world. With this virus (FBI virus) I was told that you need to act fast because if you wait too long the damages would be irreversible. I went to walmart and purchased norton anti-virus prior to doing the following.
    turn off cpu completely
    turn on and keep pressing F8 key to get it to safe mode with netwoking then——– I followed what Bernado and Voynik suggested.
    I created a new account and made it administrator (to be able to control changes).
    I deleted the other account (since Im in college files were backed up, my pictures, and a couple other things were not, so I deleted all to be on safe side.)
    I turned cpu off again accessed account on regular mode and installed Anti-viral software to clean any file that were corrupted and protect pc from further malaware, virus… and voila! Done!
    hope this helps! 🙂

  • Johnny

    Latest version of this virus does not allow you to enter any safe mode. it cycles back to choices before opening normal XP window login.
    Have not found a way around it. Anyone seen the latest and have a solution?

    • jeff

      You need to go into safe mode with command prompt, and type in explorer and any other .exe program you want to run

    • Geero

      This showed up for me today 8-28-13 at about (4 pm MDT) I knew something was up when my desktop started acting strange then freezing up. Suddenly a page popped up filling the whole screen. It looked legit, better than all the older versions I looked at when seeing if this was a hoax or not. It had repetitive INTERPOL graphics as the background with headlines stating (FBI CYBERCRIME DIVISION) you know the rest if youre here reading this. Anyway I couldnt log back in or do anything this same screen kept coming up. I went to the library to use their internet and find out about all of this. I called many companies to see if they could help. Yoo Security in particular; I said I just got this fbi ransomware virus..they said I need to pay $60 to remove the virus, I said yuck fou and hung up. Went back home to see if I could fix it myself first try I started in safety mode with networking.. to no avail it logged me out and restarted the computer once I logged in. Second attempt I used safety mode with command prompt it showed up with the C:windowssystem32>(here I typed: rstrui.exe) and pressed enter the system restore screen came up and I restored to an earlier date. I was able to log in and after that I looked up malwarebytes anti malware downloaded it (free) and it scanned about 5 trojans with RNSM in the title so I knew that was my problem right there. I hit delete after scan was completed and now here I am typing you this. NO problems so far, lets hope it stays like that!

      • gabe

        I tried exactly that and after.i did it all.it took me to.a white page and hasnt moved

  • Penelope

    FBI virus has attacked my old Dell XP computer. I have tried to follow the steps on three web pages and blogs with no success. When I get to safe mode with command, my computer has C:document and setting>, no matter what I type I get an error message. In safe mode with networking, the virus takes over. Help me please!

    • Jesse

      Hit control +alt+ delete then start new task. U can browser files an open programs that way

  • Dave

    I too have this virus and I believe it comes in through a fake Java Update. You computer will say that its updating java, shortly after this the webcam (if you have one) will take snap shot of you with will appear in the fake FBI Warning. Your computer however is not really locked. If you hit ctrl+alt+del then select log off, it will free up your computer. Cancel the log off when it asks for confirmation and you can use computer again, like Im doing right now. They also upped the price of the fine from 300 to 450.

    Malwarebytes detected a file called Fake Flash(torjan) when I ran a scan. It quarantined and deleted the file successfully this morning, however just a few minutes ago my computer tried to update java, and the virus is back. Im going to try deleting flash and java then running the Anti Malware program as well as Security Essentials. Ill then reinstall both programs and see what happens. Will keep you posted.

  • HadYourPhil

    THIS DOES NOT WORK.

  • Destinie

    Well i just bought Malwarebytes full version cause i have ran it, and sby bot search and destroys free version and last night it let me play my Ultima Online and talk on icq. Left my computer up and the ONLY thing i had running was icq (online messenger for those that dont know). But i wasnt connected to anything else.. However my computer has been trying over an over to get me to update that Java script crap. So i am wondering if that is what is causing me to get this again an again.. I sincerely hope this works i am getting very frustrated. I will let you know if this anti virus set helps in just a moment.

  • tiffany

    I have this virus that keeps popping up it wont let me do anything my computer is locked even when I go into safe mode it just shows a blank page

  • bob

    I used Norton Power Eraser to try and rid of this virus. Found 1 file – Deleted and now running normal scans. Nothing to report besides the usual tracking cookies. Now I just wait and see if it comes back or not, Anyone else try Norton Power Eraser? Or better yet a list of virus file names so I know if the one I deleted is the same or if I still need to invest in other removal tools.

  • Randy Tennison

    His work i am whant Fbi remove my taptop

  • Kevin

    I got this warning today and it block by computer and “It scared the ever living crap out of me!” I nearly rushed to Wal-Greens for that money poack…Damn I need to get rid of this virus!

  • Kerry

    Geero : That was awesome advise. This happened on my comp and what you had said with starting it in promps and resetting the comp to an earlier date worked. Even if I tried in safe networking it still would not let me do anything. Then I tried your advise and bam it worked….. Thanks a lot.

    • gabe

      I tried exactly that and after.i did it all.it took me to.a white page and hasnt moved
      Reply »

  • Computer Savvy

    Leave it to moronic bloggers to feed lies and ignorance to those that are legitimately concerned. Just clear the cache of the “infected” browser and kill the process to close the window. Your computer has not been infected. Its just a clever bit of javascript. No need to spend your money on antivirus software, or even waste your time with the aforementioned method in general.

    • VT User

      Exactly what I did. Start Task Manager (CTRL, ALT, DEL), end browser you were using when this happened (Chrome, Internet Explorer), Reopen that same browser and decline to reopen pages that were present when you ended the program with Task Manager, Open Settings and clear your Cache, History, etc.

  • Selva

    Hi my computer has been infected with the ICE Cyber Crimer Center and the screen in blocked saying “Your computer has been blocked” The tricky thing here is I am not able to boot my system with Safe mode as it has dual boot (Windows 7 and XP).

    The windows Xp operating system is right now affected with the Virus and not able to get in to the XP in any manner. In this case how do I get rid off this issue?

  • Samuel F. Campbell

    Hope they have a video on YouTube on this Matter, Im running My Advanceed SystemCare 6, McAfee Security Scan Plus, Microsoft Security Essentials, Avast!, Spybot – Search & Deystroy, IObit Malware Fighter, and updating my Malwarebyt, and NVIDIA Quadro NVS 135M gamming driver with a driver from Driver Booster v1.0Free, While installing SpyHunter Downloader. All in attempt to remove

    IP: xx.xxx.xxx.xx
    Country: United States
    Region: CO
    City: Aurora

    ATTENTION!
    Your Browser has been blocked for safety reasons listed below. All activities of this computer have been recorded. All your files are encrypted.

    An amount of 300$ You can settle the fine with MoneyPack or MoneyGram express Packet vouchers.

    As soon as the money arrives to the Tresury account, your browser will be unlocked and all information will be decrypted in course of 24 hours.
    Then it goes on about criminal case etc…

    Oh by the way after all this I restarted my computer and cound not find the FBI Virus any where and believe me I tried everywhere.
    The Google took me to a search ad of a woman who died Jan1, 1992 at 107 years of age Grace Hopper, a Computer scientist Navy Admiral and math whiz, she taught computers to talk.

  • Samuel F. Campbell

    I did it! Got rid of mine.

    • iris

      Please help me !

  • George

    I GOT THIS VIRUS ON MY CELL PHONE WHAT DO I DO

  • gregory

    i got it on windows *, i hit ctrl alt del and ended the internet browser throughtask manager and the virus apppears to b gone

  • Harry

    I got this virus in my cell damn how I can remove

  • yashar

     Please lock lenovo Lenovoa330-gv Mobile