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  • Active
  • Severity: High
  • Stealing programs
  • Windows, Mac
  • Verified · Jan 2017

How to remove MaskSearch.com virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Alice Woods · Likes to teach users about virus prevention

Things to consider before using MaskSearch.com

Google Chrome users who are looking for new search engine might encounter MaskSearch.com virus. It’s a suspicious tool created by FreshTab Technologies that is presented as a “privacy-enhanced” search engine and browser extension[1]. According to the developers, it protects user’s privacy and does not share any personal information. While other search engines collect non-personally identifying information, such as IP address, user agent, browsing-related information, this search tool, according to their Privacy Policy, may do not collect this kind of information. However, there are some other issues why we are talking about it today. MaskSearch.com browser hijacker[2] has one incredibly annoying feature – it infiltrates the system secretly, bundled with various free programs users download from the Internet. Once inside, it alters browser’s settings and sets its domain as the default homepage. Since then users are forced to use this search engine and cannot get back to their old habits to use well-known and reliable search tools such as Google or Yahoo. Only MaskSearch.com removal can help to set preferred homepage and search engine. We recommend to do it as soon as you see this website on your browser. Speed up hijacker’s elimination with FortectIntego and avoid other unpleasant features.

MaskSearch.com virus needs to take control over the browser because it has to deliver sponsored content to the users. Commercial content might come in every form and shape[3]: pop-ups, banners, in-text ads, redirects to promotional websites and modified search results. The latter activity is quite annoying because instead of relevant results you might find sponsored links. Searching for information and regular browsing might be disturbed by eye-catching ads and sudden redirects as well. MaskSearch.com redirect problems might lead to even bigger problems that annoyance and inability to spend hours online without being distracted by commercial content. The problem is with delivered third-party content – when you click on the ad or link provided in the search results, you take full responsibility for what happens there. Keep in mind that you might enter phishing or infected website[4] where you can encounter ransomware and lose personal data. Browser hijacker can let you explore the world of potentially dangerous content, so if you value your safety, you should remove MaskSearch.com without hesitation.

The illustration of MaskSearch.com virus

Why did this search engine appear on my browser?

The reason why your browser has been hijacked is that you didn’t take proper attention to recent software installation. Browser hijackers, as well as other potentially unwanted programs[5], spread bundled with freeware and shareware. So, you can expect MaskSearch.com hijack every time you install a new program using “Basic” or “Recommended” settings. This setup hides all optional applications that are added to the software package and installs them by default. Bear in mind that installer does not inform you about this activity. However, if you want to know what PUPs might be installed on your device, you have to opt for “Advanced” or “Custom” installation. This setup allows “unpacking” the program and adjusting installation settings. Only choosing this installation mode is not enough, you have to monitor each step carefully and read all provided information because you might unnoticed and skip some important step. For example, you might leave a pre-selected statement that you agree to make MaskSearch.com as your default homepage. This little mistake might cause you unpleasant experiences in the future, so don’t rush and take your time with software installation.

MaskSearch.com removal methods

For MaskSearch.com removal you have two options. You can opt for manual or automatic elimination. If you think about the first method, before making a decision, check our prepared instructions below. If they don’t look complicated and hard to follow, we wish you patience and good luck. Once you finish, we recommend scanning the computer with the reputable anti-malware tool just to make sure that you managed to delete all hijacker-related files. However, if you want to succeed from the first time, choose to remove MaskSearch.com automatically. This method requires running a full system scan with malware removal program.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

Did this guide help?

2 comments

  1. Henrieta

    This search engine looked so innocent!

  2. Firefox

    Why does developer lie? I thought it was a genuine search engine... But after using it for a while, I figured out that these redirects are not normal.

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