Remove NTAppHelper (Virus Removal Guide) - Free Instructions

removal by Julie Splinters - - | Type: Mac viruses

NTAppHelper Removal Guide

What is NTAppHelper?

NTAppHelper – a Mac virus with plenty of of malicious features

NTAppHelper virusNTAppHelper virus is to get access to every keystroke you make on any app

NTAppHelper is a LaunchAgent element related to the Tracker Package app installed on your Mac. When this potentially unwanted program[1] (PUP) is on your device, it may change your homepage and new tab address to search.searchtp.com, trackerpackage1tab.com, or another suspicious URL – these are very common symptoms of a browser hijacking, which can occur on Safari, Google Chrome, or another web browser.

Moreover, users have reported about the NTAppHelper virus asking to grant it access to log keystrokes from any applications. You should never grant such privileges to any app of such type as it could record your private details, banking credentials, passwords, etc., and send this information to unknown parties (potentially, cybercriminals).

Cyber infections that try to steal your info through keystroke recording are called keyloggers[2] and are extremely dangerous. Thus please don't download the Tracker Package virus as it can endanger both you and your device. If you already did, read this article to find out how to get rid of it and restore your system to a pre-contamination phase.

name NTAppHelper
Type PUP, keylogger, Mac virus
Associated app Tracker Package
Promoted fake search site search.searchtp.com (may vary)
Symptoms An unknown website opens each time you log in to your Mac, slower device performance, error messages
Risks Shady search sites are capable of recording your browsing-related data and inject ads into search results. Keyloggers can lead to financial losses, privacy issues, identity theft
Distribution Software bundles, deceptive ads
Removal If you see any symptoms of an infection, scan your Mac with a trustworthy anti-malware tool immediately to remove it
System health fix PUPs and viruses leave a lot of residual files and entries that AV tools can remove. Use the time-proven ReimageIntego software to resolve any issues concerning your Mac

As we've mentioned before, the first thing that stands out when you have Tracker Package virus installed on your Mac is that each time you log in, a page with search.searchtp.com is displayed. It's a fake search site that redirects users to legitimate search engines like Yahoo, Bing, or others.

But by doing so, NTAppHelper can do two things – gather your browsing habits (search inquiries, IP addresses, geolocations, used apps, device/browser info, etc.) and show ads in search results. Advertisers use the collected data to customize ads specifically for you, making them irresistible.

While shown Tracker Package ads can redirect you to websites that you wouldn't normally visit. Usually, the deceptive ads have nothing in common with the sites you will be redirected to. Thus an ad for an amazing deal on a new TV might redirect you to pages with:

  • gambling,
  • malware,
  • PUPs,
  • porn,
  • various scams, etc.

But that's just the tip of the iceberg. Users who had NTAppHelper installed on their Macs have reported a message that asked to grant access to receive keystrokes from any applications. The whole prompt read:

Keystroke Receiving

“NTAppHelper” would like to receive keystrokes from any applications.

Grant access to this application in Security & Privacy preferences, located in System Preferences.

Allowing such privileges to NTAppHelper virus might pose a myriad of dangers to you. It could record all your login details for social media platforms, emails, banks, etc. This information could be used to empty your bank accounts or take over any of your accounts online.

NTAppHelper PUPNTAppHelper PUP is functioning as a browser hijacker by opening a fake search engine each time a user logs in

Therefore you shouldn't wait for another second before scanning your Mac with dependable anti-malware software if you believe that this app is installed on it. You can remove NTAppHelper by downloading free apps like SpyHunter 5Combo Cleaner or Malwarebytes and performing a full system scan. You can also opt for the manual elimination steps we provide below, although keep in mind that it may not be as effective. In some cases, a browser reset can do the trick.

Then, cybersecurity experts from Uirusu.jp[3] highly recommend using one more tool to finish NTAppHelper removal. It's the time-proven ReimageIntego system optimizer that has been on the market for ages. This app will completely eliminate any traces of the infection from your Mac.

Please don't install Flash Player updates as the service is discontinued

For a long time, Macs were impenetrable, meaning there were very few potentially dangerous apps floating around the web that were targeting these platforms. But since the brand got more and more popular, cybercriminals saw an opportunity to make some cash off of Apple device users. Although Mac viruses aren't as pervasive as those developed for Windows platforms, they can still pose dangers.

Thus Mac users should be careful while visiting shady websites, where most infections lurk. Our research has determined that a big part of Mac malware is traveling with fake Flash Player updates. Since that software is discontinued, all prompts suggesting that you need to update it are either PUPs or malware. Please don't ever click on any of such deceptive ads.

NTAppHelper PUANTAppHelper PUA is deliver through various shady techniques, including fake Flash Player updates

Remove NTAppHelper virus by scanning your Mac with a reliable anti-malware tool

NTAppHelper virus is a malicious program with many hazardous functions, with keylogging being one of the harshest ones. The app responsible for this virus is the Tracker Package, which is falsely advertised as a useful tool that will make package tracking easier.

Trustworthy anti-malware software is a must these days, even for Mac users. A proper security tool will prevent you from visiting dangerous websites, block malware, and will also be needed to remove NTAppHelper. All you have to do is perform a full system scan and let the AV tool do the rest.

To finish NTAppHelper removal, you must clear the web browser which settings were changed by the unwanted apps. Keep in mind that suspicious Profiles and other elements could be present on your device, so we recommend you check the below instructions carefully for full extermination of malware on your Mac.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

Offer
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Intego Happiness
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of NTAppHelper. Follow these steps

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of NTAppHelper registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting mac viruses

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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