Online Document Converters adware (virus) - Free Guide

Google Chrome

• Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
• In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.

MS Edge:

1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
2. From the list, pick the extension and click on the Gear icon.
3. Click on Uninstall at the bottom.

MS Edge (Chromium)

• Open Edge and click select Settings > Extensions.
• Delete unwanted extensions by clicking Remove.

Mozilla Firefox

• Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
• Select Add-ons.
• In here, select unwanted plugin and click Remove.

Safari

• Click Safari > Preferences…
• In the new window, pick Extensions.
• Select the unwanted extension and select Uninstall.

Protect your privacy

Protecting your privacy while browsing the web is very important. One of the ways you can do that is by clearing cookies^[3] and cache regularly. Cookies are small data files that can store information such as your IP address, websites you visit, links you click on, and things you purchase online.

Normally, websites and web-based applications use this data to personalize the user experience. However, it can be used by crooks to make a profit by selling it to advertising networks and other third parties. We recommend using a maintenance tool like FortectIntego that can take care of this issue automatically.

Besides, this powerful software can also fix various system errors, BSODs, corrupted files, and registry issues, which is especially helpful after a virus infection.

Scan your system with anti-malware tools

If you completed all the previous steps but you still experience unwanted symptoms, you should check your system for other PUAs. We suggest using SpyHunter 5Combo Cleaner or Malwarebytes anti-malware tools that will scan your machine, eliminate it, and prevent such infections in the future by giving you a warning before a PUP can make any changes.

Manual removal of potentially unwanted programs can sometimes result in the renewal of the infection as users often fail to eliminate all the related files and entries. Besides, crooks often disguise them as “handy” tools so it can be difficult to identify them. If manual removal is what you still prefer, we have instructions for Windows and Mac machines:

Windows 10/8:

1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
2. Under Programs, select Uninstall a program.
3. From the list, find the entry of the suspicious program.
4. Right-click on the application and select Uninstall.
5. If User Account Control shows up, click Yes.
6. Wait till uninstallation process is complete and click OK.

Windows 7/XP:

1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
2. In Control Panel, select Programs > Uninstall a program.
3. Pick the unwanted application by clicking on it once.
4. At the top, click Uninstall/Change.
5. In the confirmation prompt, pick Yes.
6. Click OK once the removal process is finished.

Mac:

1. From the menu bar, select Go > Applications.
2. In the Applications folder, look for all related entries.
3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

1. Select Go > Go to Folder.
2. Enter /Library/Application Support and click Go or press Enter.
3. In the Application Support folder, look for any dubious entries and then delete them.
4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.