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Remove Provider Ads (Improved Guide) - Oct 2016 update

removal by Lucia Danes - - | Type: Adware

The main problems with Provider ads:

According to the security experts, Provider Ads virus exhibits all traits that are typical to adware viruses: it usually infiltrates computers via freeware/shareware and then settles down on Google Chrome, Mozilla Firefox, or Internet Explorer to display sponsored ads. As any other adware, once installed it starts performing doubtful activities. First of all, it may inject its files into Windows startup, Control Panel, and registries. Having done that, it gets the chance to load once the system is booted. This adds additional strain to the system, making other programs on the computer more prone to malfunctioning or crashing completely. However, parts that are likely to be affected by the Provider virus the most are the Internet browsers which may start crashing, freezing, and slowing down due to the ads and redirects this malware might trigger. Unfortunately, Provider Ads redirect users to random web pages only because the adware has to deliver tons of sponsored advertisements (pop-up, pop-under, banner, interstitial ads, in-text links, etc.) linked to the websites of its affiliates. The main problem is related to the reliability of the promoted web pages. Security experts warn that this adware may be sponsored by doubtful parties, so some ads by Provider may expose you to doubtful or even dangerous websites. Therefore, do not even consider keeping this PUP on your computer. To remove Provider Ads, you can either follow the guide which is given at the end of this article or run a full system scan with Reimage Reimage Cleaner Intego.

Provider Ads virus illustrated

Questions about Provider Ads

In addition to what has already been said, we should also mention the concerning fact that Provider malware may also employ cookies for spying on you and investigating your browsing habits and preferences. Additional software, like browser extensions, toolbars or add-ons may be installed for tracking purposes as well. It is not difficult to guess why creators of an ad-focused program work so hard to acquire such information. If you haven’t got any idea, let us explain. Imagine you are looking for a new computer. The tracking software records your search queries and places them into a database. Now, the next time you open your browser and surf the web, various computer deals may start appearing. Wouldn’t you be tempted to check them out? Apparently, adware creators believe you would, that is why such customer hooking strategies are applied. On our behalf, we strongly recommend keeping from such ads as far as possible. In case you have already clicked on one of them, we urge you to scan your computer without delay. Trust us; you do not want more trouble than you will already have with the Provider Ads removal.

How did this adware end up on my computer?

We have already mentioned that Provider ads are typically distributed using “bundling.” This technique allows freeware developers to monetize their products, so it’s not surprising that freeware developers and third party download websites apply this technique every day. In order to check your PC’s system and protect it from unwanted/malicious apps, check freeware before installing them.

  • First of all, you should try to find the official website of the freeware that you opt for installing and read its EULA/Privacy Policy.
  • If you find nothing suspicious, you may start the installation but don’t forget to select “Advanced” or “Custom” installation option and opt out the check marks that are marked alongside statements like: “I agree to install Provider Ads”, “I agree with Terms and Conditions and accept to install Provider Ads”, etc.
  • If you select “Quick” or “Basic” installation, such offers may not be disclosed to you, which means that additional components might be installed by default.

How can I remove Provider advertisements from my web browser?

Experts treat Provider Ads virus as malware, mainly because of the intrusive advertisements its users receive during browsing. It means that the only way to get rid of unwanted advertisements is to remove the adware first and then reset web browser’s settings. You can remove Provider virus manually using the instructions given below. Nevertheless, if never-ending ads and redirects are your daily headache, we want to warn you that there is a huge possibility that other potentially unwanted programs are also hiding in PC’s system. To remove them once and for all, our recommendation would be to check the system with a professional anti-malware. Naturally, such program should successfully remove Provider as well, so you can use it unhesitatingly if you aim for a quick and thorough system clean up.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Provider ads, follow these steps:

Get rid of Provider from Windows systems

Provider Ads virus mostly infects Windows operating systems and it can be eliminated by deleting its related components from the computer and resetting the infected browsers. This PUP often travels with other malware, so we strongly suggest scanning your computer with antivirus like Reimage Reimage Cleaner Intego to expose them all. If you cannot do that, you will have to disable these programs manually. To do that, you will have to go through the list of recently installed programs, find unknown ones and uninstall them.

To remove Provider from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Provider (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Provider from Mac OS X system

Though we haven’t received any complaints about Provider Ads attacking Mac OS X, the virus still has that capacity. So, you should follow the instructions below and terminate any programs that you find suspicious or the ones which have been installed on the computer without your knowledge.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Provider or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete Provider from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Provider and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Provider removal.Reset Internet Explorer

Eliminate Provider ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Provider-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Provider from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Provider and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Provider did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Provider removal.Reset Firefox 2

Remove Provider from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Provider by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Provider-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Provider removal.Reset Chrome 2

Get rid of Provider from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Provider and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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  1. Antara Ghanta says:
    January 17th, 2016 at 7:30 am

    Thanks for the guide! Removed Provider virus successfully

  2. andrew says:
    January 17th, 2016 at 7:31 am

    How did you remove it? I tried using manual instructions, but I was not allowed to terminate that app

  3. Danny Jane says:
    January 17th, 2016 at 7:35 am

    Provider malware ruined my web browsing experience! Im glad that I did not endure it for long. Used SpyHunter to get rid of it from my PC

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