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RackCrypt virus. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as MVP Locker | Type: Ransomware

Computer users must be careful while browsing the Internet because it is full of various cyber risks and threats wandering around. Needless to say, cyber criminals are working hard every day to find people who would fall into their traps. Recently, the computer security specialists have spotted that the number of ransomware attacks has significantly increased – the cyber criminals have probably noticed that this particular kind of a virus can generate huge profits in an illegal way because people get scared and frightened when someone steals their files and usually pay money in return for them. If you ever face a ransomware virus, we warn you – do not pay the ransom!

RackCrypt Ransomware. How does it work?

Questions about RackCrypt virus

RackCrypt virus, which is also known as a MVP Locker, is a malicious Trojan that can enter your computer pretending to be a safe file. Once its inside of your computer system, it places its files on Temp folder, adds malicious registry keys and replaces your desktop wallpaper with a rack.com image, which includes instructions how to recover your personal files that were encrypted by RackCrypt. Meanwhile, this malicious computer threat activates its malicious program, which scans the computer system and searches for various personal records. It looks for images, documents, music, videos, presentations, archives, and numerous other file types. It usually targets for files that have such extensions:

.doc, .docm, .docx, .jpe, .jpeg, .jpg, .js, .m3u, .m4a, .menu, .mov, .mp4, .mp3, .pptx, .psd, .ptx, .qic, .raw, .sav, .tor, .wmv, .wmo, .zip, .xls, .xlsm, .wall, .srf, .svg, .layout, .txt, .pdf, .mddata and many others.

When it detects these files, it uses a powerful AES-256 encryption algorithm to lock them. You can recognize that the files were affected by RackCrypt malware by the extensions that will be added to the infected files – this virus adds .rack extension to the filename. For instance, a file.mp3 will be changed to file.mp3.rack. It is impossible to open the encrypted files without the decryption key, and that is why RackCrypt Ransomware demands the victim to pay the ransom in order to get this particular key. However, computer security experts claim that cyber-criminals hardly ever give the decryption key even if the victim DOES pay the ransom.

RackCrypt malware

How does RackCrypt Ransomware manage to enter the computer system?

RackCrypt Ransomware is spread using a Trojan horse technique. It is mostly distributed via malicious emails that are sent to target users. Ransomware usually aims to attack big companies, because this virus can easily encrypt tons of important files on peer-to-peer computer networks. To avoid RackCrypt virus infection, we recommend avoiding opening suspicious emails that come from unknown senders. You should also be attentive when you download torrent files – cyber criminals often spread infected torrent files including viruses, so be careful not to download such one. You should rely on popular and well-known download websites only; do not wander through high-risk websites that are filled with tons of ads or provide more than one ‘Download’ button. According to our experience, such websites might promote questionable or even infectious programs, so it is better to stay away from them.

You can delete the malicious files that belong to this virus using Reimage anti-malware software; alternatively, you can get rid of RackCrypt malware manually. The manual removal guide is provided on the next page.

RackCrypt removal techniques:

You have the option to pay the cyber-criminals and support them this way, but we do not recommend doing so because there is NO guarantee that they will give you the decryption key.

It is important to remove RackCrypt virus as soon as you notice its existence; this might stop the encryption process if it is not too late yet. We have prepared a manual removal guide below this text, although it is highly recommended NOT to deal with this virus on your own. If you are an inexperienced computer user, you should assign this task to a professional malware removal tool.

How to recover the files?

Unfortunately, there are no 100% working ways to decrypt the files affected by RackCrypt ransomware. You should keep a backup of your files stored on an external drive in case such virus attacks you; we do not recommend keeping your files on online cloud storages as some viruses are capable of accessing them via your Internet connection and wreaking havoc there as well. If you have not backed up your files in the past, the chances to recover them now are very low. However, you can try one of the following programs to decrypt some of the files: Kaspersky virus-fighting utilities, Photorec, or R-Studio.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall RackCrypt virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove RackCrypt virus, follow these steps:

Remove RackCrypt using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove RackCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete RackCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove RackCrypt using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of RackCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that RackCrypt removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from RackCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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