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Remove (Removal Guide) - updated Oct 2019

removal by Olivia Morelli - - | Type: Adware is adware which hijacks browser apps to push suspicious notifications adware is an adware capable of performing changes on web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. The installation of this potentially unwanted program might bring lots of unwanted and intrusive activities. First of all, your browser's homepage and new tab URL section are modified to or After that, you are continuously redirected to sponsored sites while performing browsing sessions via the infected web browser. Redirects might take you to potentially dangerous websites where you might get infected with malware. As soon as ads start overloading your computer screen and search page, take needed steps and reset your web browser. 

Type Adware/ad-supported program/rogue extension
SUB-type Potentially unwanted application
Browsers targeted Chrome, Firefox, Explorer, Edge, Safari
REdirects to
Danger level Low. It does not affect any system components, however, the rogue program might accidentally redirect you to a malicious website
Signs of infection Modified web browser apps, advertisements appearing all over the screen frequently, redirects are taking you to unknown pages
Spreading techniques Software bundles, fake ads, infected content such as hyperlinks and advertisements
Tools for detection Reimage helps fixing virus damage after adware infection

If you meet or ads on a specific page, do not hurry to perform virus removal actions as there might be no rogue program in your system at all. These types of pop-up notifications can be caused only by specific developer-promoted websites and might appear only when you visit those types of pages.

If this is the case, no worries. Just eliminate the page permanently and do not return again. For additional protection, you can consider installing an adblocking tool such as AdBlock[1] or AdBlock +. These plug-ins will block all incoming advertisements and prevent ads from showing up on your screen and intruding browsing sessions.

However, if you are being bothered by frequent appearance, you should think about the possibility that a potentially unwanted program has been installed somewhere on your computer. In order to locate the place where the adware is hiding, you should download and install a specific tool such as Reimage.

Remove virus from Windows and stop all tasks that are related to this adware. Additionally, do not forget to perform a check up on your web browser applications too as the adware might have installed questionable browser extensions, add-ons, plug-ins, or other rogue content in them.

The removal is necessary if you want to prevent all suspicious activities that are being caused by the PUP. One of the most intrusive activities that this program is capable of is collecting browsing-related information. Such data might include information about your commonly visited pages, saved bookmarks, photos and videos viewed, etc.

Developers of use various different techniques to gain income and non-personal data is one of them. Once such details are gathered, the developers share them with third-parties and receive some money. The other way to gain revenue is by promoting ads by using the pay-per-click marketing technique.[2] PUP is a potentially unwanted application that produces numerous advertisements to gain income from the pay-per-click method

Adware distribution techniques allow its stealthy installation

Developers of adware programs use various techniques to support their created apps. For example, these potentially unwanted programs can together with regular software packages or install if the user steps on an infected hyperlink/advert. According to the cybersecurity team from,[3] users can take all kinds of precautionary steps to avoid possible adware infiltration. For some basic knowledge, you need to know what kind of actions are the most important:

  • Installing reliable anti-malware on your computer system.
  • Using only the Custom/Advanced mode for your downloads.
  • Avoiding questionable content such as third-party ads and links.
  • Not skipping any downloading/installing steps.

Note that your computer's safety is in your own hands, so make sure that you perform all security measures by paying attention to them. Otherwise, an adware program might repeatedly sneak into your computer system in the nearest future. can be removed either manually or automatically

The removal can be performed by the user himself. However, be prepared to put some effort into the process. Make sure that not only your Windows computer is cleaned but also your web browser applications. In order to fully remove the adware, you will need to get rid of all helper objects that were inserted by the PUP too.

However, if you want to, you are welcome to remove virus from your Windows computer automatically. For this purpose, the only thing you need to do is download and install reliable computer software. Once this is done, the program will carry out the entire process for you just in a couple of minutes of time.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

Clean your Windows computer system with the help of these instructions. Eliminate the adware infection from your machine in order to disable its activities:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

If you have spotted some adware-related symptoms on your Mozilla Firefox web browser application, make sure that you take some actions and get rid of the cause. Use this guide if help is needed:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Terminate all suspicious-looking objects from the Google Chrome web browser. To reach the best results possible, follow this step-by-step guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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