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Remove Robotcaptcha.info (Removal Guide) - updated Oct 2020

removal by Olivia Morelli - - | Type: Adware

Robotcaptcha.info is adware which hijacks browser apps to push suspicious notifications

Robotcaptcha.info adware

Robotcaptcha.info is an adware capable of performing changes on web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari. The installation of this potentially unwanted program might bring lots of unwanted and intrusive activities. First of all, your browser's homepage and new tab URL section are modified to Robotcaptcha.info or Robotcaptcha3.info. After that, you are continuously redirected to sponsored sites while performing browsing sessions via the infected web browser. Redirects might take you to potentially dangerous websites where you might get infected with malware. As soon as ads start overloading your computer screen and search page, take needed steps and reset your web browser. 

Name Robotcaptcha.info
Type Adware/ad-supported program/rogue extension
SUB-type Potentially unwanted application
Browsers targeted Chrome, Firefox, Explorer, Edge, Safari
REdirects to Robotcaptcha3.info
Danger level Low. It does not affect any system components, however, the rogue program might accidentally redirect you to a malicious website
Signs of infection Modified web browser apps, advertisements appearing all over the screen frequently, redirects are taking you to unknown pages
Spreading techniques Software bundles, fake ads, infected content such as hyperlinks and advertisements
Tools for detection ReimageIntego helps fixing virus damage after adware infection

If you meet Robotcaptcha.info or Robotcaptcha3.info ads on a specific page, do not hurry to perform virus removal actions as there might be no rogue program in your system at all. These types of pop-up notifications can be caused only by specific developer-promoted websites and might appear only when you visit those types of pages.

If this is the case, no worries. Just eliminate the page permanently and do not return again. For additional protection, you can consider installing an adblocking tool such as AdBlock[1] or AdBlock +. These plug-ins will block all incoming advertisements and prevent Robotcaptcha3.info ads from showing up on your screen and intruding browsing sessions.

However, if you are being bothered by frequent Robotcaptcha.info appearance, you should think about the possibility that a potentially unwanted program has been installed somewhere on your computer. In order to locate the place where the adware is hiding, you should download and install a specific tool such as ReimageIntego.

Remove Robotcaptcha.info virus from Windows and stop all tasks that are related to this adware. Additionally, do not forget to perform a check up on your web browser applications too as the adware might have installed questionable browser extensions, add-ons, plug-ins, or other rogue content in them.

The Robotcaptcha3.info removal is necessary if you want to prevent all suspicious activities that are being caused by the PUP. One of the most intrusive activities that this program is capable of is collecting browsing-related information. Such data might include information about your commonly visited pages, saved bookmarks, photos and videos viewed, etc.

Developers of Robotcaptcha.info use various different techniques to gain income and non-personal data is one of them. Once such details are gathered, the developers share them with third-parties and receive some money. The other way to gain revenue is by promoting ads by using the pay-per-click marketing technique.[2]

Robotcaptcha.info PUPRobotcaptcha.info is a potentially unwanted application that produces numerous advertisements to gain income from the pay-per-click method

Adware distribution techniques allow its stealthy installation

Developers of adware programs use various techniques to support their created apps. For example, these potentially unwanted programs can together with regular software packages or install if the user steps on an infected hyperlink/advert. According to the cybersecurity team from Virusai.lt,[3] users can take all kinds of precautionary steps to avoid possible adware infiltration. For some basic knowledge, you need to know what kind of actions are the most important:

  • Installing reliable anti-malware on your computer system.
  • Using only the Custom/Advanced mode for your downloads.
  • Avoiding questionable content such as third-party ads and links.
  • Not skipping any downloading/installing steps.

Note that your computer's safety is in your own hands, so make sure that you perform all security measures by paying attention to them. Otherwise, an adware program might repeatedly sneak into your computer system in the nearest future.

Robotcaptcha.info can be removed either manually or automatically

The Robotcaptcha3.info removal can be performed by the user himself. However, be prepared to put some effort into the process. Make sure that not only your Windows computer is cleaned but also your web browser applications. In order to fully remove the adware, you will need to get rid of all helper objects that were inserted by the PUP too.

However, if you want to, you are welcome to remove Robotcaptcha.info virus from your Windows computer automatically. For this purpose, the only thing you need to do is download and install reliable computer software. Once this is done, the program will carry out the entire process for you just in a couple of minutes of time.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Robotcaptcha.info, follow these steps:

Uninstall Robotcaptcha.info from Windows systems

Clean your Windows computer system with the help of these instructions. Eliminate the adware infection from your machine in order to disable its activities:

To remove Robotcaptcha.info from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Robotcaptcha.info (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Robotcaptcha.info from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Robotcaptcha.info and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Robotcaptcha.info removal.Reset Internet Explorer

Delete Robotcaptcha.info from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Robotcaptcha.info-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Robotcaptcha.info from Mozilla Firefox (FF)

If you have spotted some adware-related symptoms on your Mozilla Firefox web browser application, make sure that you take some actions and get rid of the cause. Use this guide if help is needed:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Robotcaptcha.info and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Robotcaptcha.info did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Robotcaptcha.info removal.Reset Firefox 2

Eliminate Robotcaptcha.info from Google Chrome

Terminate all suspicious-looking objects from the Google Chrome web browser. To reach the best results possible, follow this step-by-step guide:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Robotcaptcha.info by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Robotcaptcha.info-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Robotcaptcha.info removal.Reset Chrome 2

Uninstall Robotcaptcha.info from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Robotcaptcha.info and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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