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Remove (updated Jun 2016)

removal by Julie Splinters - - | Type: Browser hijacker

Reasons to remove virus

Typically, replaces your home and new tab page and alters default search engine settings without computer user’s approval, so computer security experts tend to call it a browser hijacker and, of course, a potentially unwanted program (PUP). When this PUP slithers into a PC, it makes several changes to the system. It adds an extension to each web browser and also leaves its traces on the computer. Once it hijacks a web browser, it sets an identically named Internet page as homepage and also a new tab page. As a result, this page shows up each time whenever the user launches Chrome, Firefox or another web browser.

The website presents a safe-looking search engine, which only appears to be trustworthy. In reality, this search engine generates modified search outcomes, which can suddenly reroute the user to shady third-party websites. You can never know what site you might be forced to visit. Of course, such search results are untrustworthy, and it is not advisable to click on them. To bypass redirect issue, we suggest using another and more reputable search engine. However, first of all, you need to remove virus in Chrome

Questions about

There is one more detail about this potentially unwanted program, which we believe might upset you. We have analyzed Privacy Policy document provided in the official website of this program, and it seems that by using this shady search engine, you continuously deliver very particular information about your browsing habits to the developers of this browser hijacker. It is programmed to track very particular information about the computer user, including user’s search queries, browsing history, browser type, geolocation of the computer, and IP address. If you do not feel like sharing such information with an unknown party, stop browsing the Internet until you delete this suspicious program from your computer.

When did this PUP hijack your personal computer?

Chances are, you did not install this PUP willingly. “So how could it have happened at all?” you might ask. You might have unwillingly accepted an offer to install it when setting up another free program. Such suspicious programs rarely enter users’ computers’ with their consent, so the developers of such PUPs distribute them by using bundling technique. They add them to other programs under label “recommended downloads” and hide them in the installer, hoping that the computer user will not notice these additions. Sadly, this plan works out really frequently, but only because the majority of computer users still believe that “Default” or “Standard” installation modes are trustworthy. They think these modes are safe because the installer itself suggests choosing one of them. That is not true – trustworthy settings are “Custom” or “Advanced” ones. They reveal all bonus components and allow the user to drop them by deselecting checkboxes next to them. It goes without saying that you should always give preference to Advanced/Custom option. removal guide

If this is your first time removing a potentially unwanted application, you should read instructions provided below this article attentively. Study each step and do everything as instructed. If you have any questions and if our instructions seem confusing to you, do not be shy and contact our support team. Just fill out the form that can be found in “Ask Us” section.

If you do not feel experienced enough to deal with this computer threat manually, assign removal task to a professional malware removal tool, for example, Reimage. Install the program and then scan the system entirely to detect all components of the program that we have discussed, and then just remove them with a single click.


Question: I am worried about redirects. I have experienced them, and now I am worried about my computer’s safety. I am sure that I didn’t download anything from websites that this hijacker redirected me to, but I feel that there is something wrong with my computer. How can I know that there are no malicious viruses or Trojans on it?

Answer: Dear visitor, if you suspect that there is something wrong with your computer due to the redirects this browser hijacker caused, then we strongly recommend you to scan your computer system with a reputable anti-spyware program. Make sure you choose a good and reliable one. You can see a table of anti-spyware comparison here.

Question: Is browser hijacker malicious? It hijacked my Chrome browser yesterday, and I want to know whether my computer has been compromised or not.

Answer: Dear visitor, this browser hijacker is more annoying than it is dangerous; in fact, it is not malicious itself. However, it can cause redirects to questionable Internet websites, and these sites can be untrustworthy. Some of these websites might even pose a threat to your computer system, so we highly recommend you to inspect the reliability of an each website before you begin to explore its content. If you want to stop these redirects, use instructions provided below.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Get rid of from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. Roger says:
    June 10th, 2016 at 1:42 pm

    My experience: I have installed Offers4u from one website that I reached via Yourwebsearch.

  2. Marlena says:
    June 10th, 2016 at 1:42 pm

    Thank you, great instructions.

  3. t0nit4 says:
    June 10th, 2016 at 1:44 pm

    what…is… this dubious virus doing on my computer?? it hijacked me? what! I hope its not hard to remove it, imma start deleting it right now, im in shock…

  4. henry says:
    June 30th, 2016 at 6:30 am

    I just want to say that I am glad that there are people who write such articles. I have learned a lot and I have also learned how to uninstall browser hijackers! I have just deleted Yoursearchweb without using anti-spyware. Thank you for your help, 2spyware 🙂

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