Remove Alexa Toolbar, removal instructions

Alexa Toolbar manual removal:

Delete registry values:
HKEY_LOCAL_MACHINE\SOFTWARE\Alexa Internet
HKEY_LOCAL_MACHINE\SOFTWARE\Alexa Toolbar
HKEY_CLASSES_ROOT\AlxTB.BHO
HKEY_CLASSES_ROOT\AlxTB.BHO.1
HKEY_CLASSES_ROOT\Popup.HTMLEvent
HKEY_CLASSES_ROOT\Popup.HTMLEvent.1
HKEY_CLASSES_ROOT\PopMenu.Menu
HKEY_CLASSES_ROOT\PopMenu.Menu.1
HKEY_CLASSES_ROOT\Popup.PopupKiller
HKEY_CLASSES_ROOT\Popup.PopupKiller.1
HKEY_CLASSES_ROOT\CLSID\{27D784D7-9217-4227-B43B-E06E4781E0CB}
HKEY_CLASSES_ROOT\CLSID\{3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B}
HKEY_CLASSES_ROOT\CLSID\{69A72A8A-84ED-4a75-8CE7-263DBEF3E5D3}
HKEY_CLASSES_ROOT\CLSID\{7BF3A7DB-A516-4e24-B40A-F60B34699E26}
HKEY_CLASSES_ROOT\CLSID\{EA20F195-32DA-4bd6-B348-FD02FC7D3D5A}
HKEY_CLASSES_ROOT\CLSID\{F1FABE79-25FC-46de-8C5A-2C6DB9D64333}
HKEY_CLASSES_ROOT\Interface\{04D79E9F-09A9-4AED-9FC2-6E63A3BCA51E}
HKEY_CLASSES_ROOT\Interface\{0B32BCCD-4D64-48EB-8EC3-9BA0807D1349}
HKEY_CLASSES_ROOT\Interface\{0BBB0424-E98E-4405-9A94-481854765C80}
HKEY_CLASSES_ROOT\Interface\{0F3332B5-BC98-48AF-9FAC-05FEC94EBE73}
HKEY_CLASSES_ROOT\Interface\{3E60160F-0ED6-4DCC-B6B6-850CDE4FD217}
HKEY_CLASSES_ROOT\Interface\{3F41980D-B681-488E-9757-0C9744F9C3CE}
HKEY_CLASSES_ROOT\Interface\{49160F0D-6BE2-4F5F-BCDB-9256DA3BB120}
HKEY_CLASSES_ROOT\Interface\{5A9961FD-B0A6-4065-9552-EBFC199683A3}
HKEY_CLASSES_ROOT\Interface\{6912BEB3-E20C-4953-8C8E-E91B12B55BFC}
HKEY_CLASSES_ROOT\Interface\{738CB0ED-54A7-4061-AE2E-40EFD9B1EEF6}
HKEY_CLASSES_ROOT\Interface\{9AF74448-EBD1-484C-8B06-35E597C0B54C}
HKEY_CLASSES_ROOT\Interface\{9BAB764B-E4F3-4C7B-99AD-CDF696BBE3A8}
HKEY_CLASSES_ROOT\Interface\{A69107CC-BEC8-4A34-B474-211B0F46A764}
HKEY_CLASSES_ROOT\Interface\{A6A68CBD-6673-41B1-B997-3F83A25B45B0}
HKEY_CLASSES_ROOT\Interface\{ABF7C4D4-53EF-4C15-8954-D22F63C98E9F}
HKEY_CLASSES_ROOT\Interface\{AC2A5E17-05ED-4E62-86E5-84779E8F0BCA}
HKEY_CLASSES_ROOT\Interface\{B71C7D9A-DA43-4E8B-BB98-1684AC2AF324}
HKEY_CLASSES_ROOT\Interface\{B79D9232-A798-43DB-9E61-281D550460E4}
HKEY_CLASSES_ROOT\Interface\{B7B84995-8B92-46BF-94AA-FA2F3DD23B84}
HKEY_CLASSES_ROOT\Interface\{DC21CEDE-3E81-43D7-B816-DAEFA7B4901F}
HKEY_CLASSES_ROOT\Interface\{FA77AD79-09CF-41FB-B171-CC856F9E737F}
HKEY_CLASSES_ROOT\TypeLib\{547AB549-4DD8-4ea0-B070-F6EA062148FF}
HKEY_CLASSES_ROOT\TypeLib\{EACAA5CE-99B3-470E-9629-8F98F4C4B637}
HKEY_CURRENT_USER\Software\Microsoft\Office\[XVS]\Common\Research\Sources\{19C33034-3878-4beb-B843-62C2761AFF96}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\[XVS]\User Agent\Post Platform\Alexa Toolbar
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Alexa Toolbar

HELP:
how to remove registry entries

Unregister DLLs:
alexaie.dll, alxres.dll, alxtb.dll, alxtb1.dll

HELP:
how to unregister malicious DLLs

Delete files:
alexaie.dll, alxres.dll, alxtb.dll, alxtb1.dll

HELP:
how to remove harmful files

Delete directories:
C:\Program Files\Alexa Toolbar
Misc:
[XVS] is the version number.
If you have questions or need help while uninstalling, you can e-mail customerservice@alexa.com.

Comments from visitors:

1. re: comment about Alexa Toolbar by Guest. 2005-04-11 22:04:39

i have found related alexa.dll in the system32 and try to delete them. But the AlxTB1.dll and AlxTB2.dll unable to delete, it says "other application is running currently"

i have disable the LAN and close all the IE, but still fail.

what can i do ?

2. re: comment about Alexa Toolbar by Guest. 2005-04-05 09:04:38

Amazon has really fucked up this time. People must try not to use amazon for anything for doing this to us!

3. re: comment about Alexa Toolbar by You are............. 2005-03-08 18:03:43

I am using windows 2000 sp4. It works fine until last night, norton internet security detects trojan software have been installed in my computer. Then I found alexa toolbar was installed in my internet browser. It extremely slows down the web page loading time. and i have no way to uninstall it as it doesn't show in add and remove program.... alexa, YOU ARE CLASSIC

4. re: comment about Alexa Toolbar by nagesh 2005-03-06 00:03:22

i found a problem with my browser, when i click on the option show related link, it doesn't works & i try lot's of things but still it is not working, i m using IE6.0 ver , Pls help me

5. re: comment about Alexa Toolbar by Frustrated By Alexa. 2005-03-02 08:03:45

Alexa conflicts with many programs we us (like causing office apps to crash unexpectedly) - it IS NOT safe, it IS NOT stable, it is CRAP. If they hired smarter monkeys to write the thing, it might at least be stable - it's not even that.

6. re: comment about Alexa Toolbar by cwp. 2005-03-01 09:03:26

First I ran AlexaRemover.exe.(not sure it this is required but I ran it anyway)
Then I deleted the following 3 files in windowssystem32 and created another 3 files using notepad to replace them.
alexa.dll
AlxRes.dll.bak
AlxTB2.dll

I set the three notepad-created files to Read-only and Archive in properties.

I did all these yesterday and I haven't seen Alexa toolbar since then.

Hope this help.

7. re: comment about Alexa Toolbar by Skanky Alexa... 2005-02-24 16:02:48

It didn´t disappear even after four downloads and real care not getting anything skanky on the computer. Windows - version (XP) was legit.
My conclusion is that it must stay on, built i n t o Windows from install (in explorer), or be contained in these programs:

1. Ad-Aware_SE_Personal_Edition_1_05.exe
2. Spybot-Search_Destroy_1_3.exe
2. SpywareDoctor_3_1.exe
4. Startup_Mechanic_2_3.exe
5. AlexaRemover.exe (Emco Software Ltd.)

Everything I could I DLed from download.com. I didn´t even install StartupMechanic (even though that program is much mussle for little hassle, I believe..)

I was surprised to see that it isn´t considered a threat (2/100??). My question is: If it´s not a threat - why can´t you r e m o v e the fukn thing??
I don´t care if it "has an uninstaller included". If it puts itself in different places each time - what good is an invisible installer? AND - it signalls it doesn´t want to be found.
And that´s the SPY in SPYware oh little one... :)

/Fnertz

8. re: comment about Alexa Toolbar by Guest. 2005-02-22 12:02:20

unregister alexa.dll and then remove it and it will stop re-appearing

9. forget about uninstalling this one by Guest. 2004-11-18 01:11:18

Yeah, its funny, the uninstaller actually puts Alexa back into my registry. If I run a spyware program it seems to clear out Alexa... but as soon as I run the supposed uninstaller, Alexa pops back into my registry. Hmm.. how can this a good product? I have written to Alexa several times, and finally gave up. Any ideas on how to kill this thing for good? I am surprised more people aren't complaning.

10. Alexa is a damn threat by Guest. 2004-10-25 20:10:58

What type of complete computer ignorant doesnt consider alexa a threat? For crying out loud it comes with an uninstaller that installs it right after you uninstall it, and not to mention the rest of the problems. it downloaded and installed itself without my concent and now i cant remove it. whats more, ad-aware cannot remove it cause it always comes back from the dead somehow.

11. Alexa IS spyware by Guest. 2004-10-15 12:10:26

Due to a security leak in IE, Alexa can actually send secure information through the Alexa servers. Granted, this information will probably bwe deleted, but the chance for theft is still there.

12. by Guest. 2004-09-24 06:09:21

Whoever said alexa is safe is either an employee of the alexa or sadistic. Alexa causes all kinds of problems with browsing, and if you read any "pest" spyware articles, alexa is always at the top of the list. Something must be done.

13. by Guest. 2004-08-17 21:08:48

i downloaded a yahoo companion toolbar which caused all kinds of problems on my internet explorer, which I , eventually, had to reinstall and I'm still having problems. When I run my ad aware or spy sweeper programs, they find Alexa which has been installed as a result. It seems to be propragating on my hard drive somewhere, because when I scan there seem to be more files than the last time I scanned. The toolbar is somewhere, and I can't seem to find it anywhere. I may have to resinstall windows or reformat my hard drive as a result. Not a good toolbar in the least and I do consider it spyware. I can't seem to completely get rid of it.

14. installed by choice?? NOT by leathersmt. 2004-07-28 12:07:03

I did not install this, and have no idea how it came to be in my system. I resent items in my computer that I do not specifically OK to be in it. Also even more so, if it gathers information or sends same.

15. by snoo. 2004-06-10 13:06:53

I have this because I chose to download it. I'm not sure why you include it at all given that you seem to understand it's not a threat, installed by choice, and safe.

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