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CryptFIle2 ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware
12

CryptFIle2 virus – a bothersome ransomware threat

CryptFIle2 virus belongs to ransomware-type viruses which are programmed to encrypt highly valuable personal data and then terrorize a victim by demanding a ransom in exchange for the data. If this menacing virus has appeared in front of your operating system doorstep and managed to lock personal files, what you need to do is not pay the money. Instead remove CryptFIle2 virus from computer. You can do it using Reimage.

Unlike a recent stream of less aggressive ransomware viruses which became famous for their simplicity, this particular CryptFIle2 uses RSA-2048 algorithm to encrypt the data. While the public key is used for locking the data, private key provides the decrypting function only for certain users. In other words, usually, the decryption is generated solely for single use. Thus the hackers alarm you to pay the ransom quickly in order for you to obtain the key. Certainly, we do not recommend wasting money, as you may end up with lost money and no data at all.

The note revealing CryptFIle2 virus

Additionally, once in the system, CryptFIle2 malware ads .id_[VICTIM_ID]_[EMAIL].scl extension to each encrypted files, so it is not difficult to distinguish which files have been corrupted. Moreover, the virus plants the following files: help_your_files.html and help_your_files.txt on the infected system. They provide extensive instructions how to proceed with the payment in order to retrieve the files. It has become a trend recently for hackers to use emails for communicating with the victims instead of employing anonymous domains. We provide the addresses of these emails in order for you to get acquainted with them: pchelp_@_post.com, erx_@_usa.com. If you spot them in some forum or advertising website, they should become an obvious hint to stay away from those domains.

When did the virus infect my computer?

Your computer might have got entangled by CryptFIle2 ransomware as a result of surfing peer-to-peer sharing websites, and downloading torrents. Additionally, a popular distribution channel has been spam emails. Usually, they contain a zip folder or doc file which contains the ransomware within it. Be aware that that those emails might be every persuasive. However, retain cautiousness.

Additionally, CryptFIle2 might have been travelling disguised in trojans or computer worms. Though, usually, the former wreck registry files and steal personal data, trojans are also capable of carrying ransomware within them. Since they provide necessary disguise, some security programs might fail to detect the approaching menaces. If you want to protect your computer from these highly bothersome threats, you should install an anti-spyware program. So, finally, we have reached CryptFIle2 removal section.

Is there a way to remove CryptFIle2?

Since ransomware got into your computer, you should not expect that you will get rid of it quickly if you opt for manual instructions. First of all, you need to find clear and proper CryptFIle2 removal guidelines developed by cyber security professionals. That is why we suggest you to save time and get rid of the virus automatically. The security software will eliminate CryptFIle2 virus within a moment. What is more, it is also capable of detecting malicious files more easily and thoroughly unlike an ordinary user. If you do not specialize in programming, this option might be the right choice for you.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptFIle2 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing CryptFIle2 ransomware virus (2016-05-02)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing CryptFIle2 ransomware virus (2016-05-02)
Hitman Pro
We have tested Hitman Pro's efficiency in removing CryptFIle2 ransomware virus (2016-05-02)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing CryptFIle2 ransomware virus (2016-05-02)

Manual CryptFIle2 virus Removal Guide:

Remove CryptFIle2 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptFIle2

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptFIle2 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptFIle2 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptFIle2. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptFIle2 removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptFIle2 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  • Samuel

    Lucky me. My anti-virus seems really working.

  • Cathy

    Theres no way to get the data back, is it?

  • Roxanne

    Nowhere is safe.

  • Peter

    Its quite interesting that the same encryption code is used by the majority of ransomware, but some can be cracked and others not.