KwanZy.com virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser hijacker
12

KwanZy.com – a bogus search tool that might flood the browser with advertisements

KwanZy.com is a dubious search engine that is presented in software bundles[1] and might enter the system silently. This program works a browser hijacker that after the installation turns browser’s address bar into a search box and replaces current search provider. Thus, after the hijack, users might find an unknown search engine once they launch their beloved web browsers. According to the Terms and Conditions, this tool may provide both sponsored and unsponsored search results. Thus, when looking for the information using KwanZy Desktop Search, you might be redirected to promotional sites and basically browse through commercial content. Undoubtedly, this activity is annoying and prevents from finding necessary information quickly. However, the research has shown that currently, this search engine is inactive. It means that no matter what search keywords you enter it will deliver you “There are no results matched your requested keywords. Please try different keywords.” message on the results page. Thus, if this useless search tool hijacked your browser’s startup page, there’s no need trying to get used to it. Just remove KwanZy.com from the Add/Remove program’s panel or speed up the process with Reimage.

The image of KwanZy.com

This potentially unwanted application (PUP) is also designed to collect particular information about the users. Once KwanZy.com is installed on the system, it starts collecting non-personally identifiable information, such as IP address, type of the browser and operating system, search queries, computer’s language, etc. All these aggregated details are necessary for providing better services, and of course, marketing reasons. In the Terms of Use, developers reveal that KwanZy might deliver advertisements because they are necessary for providing these services. Meanwhile, collected information about users allows building their profile and providing targeted ads. These ads are based on users’ interests. Thus, they are supposed to click these commercial offers more willingly. The more people click, the more advertising-based revenue developers receive. The Privacy Policy also reveals that aggregated information might be shared with Partners for the same marketing reasons. Hence, if you do not rush with KwanZy.com removal, you can expect to see an increased amount of online ads that diminishes browsing the Web significantly. What is more, they might also redirect to potentially dangerous websites where you can get infected with dangerous cyber threats.[2]

The browser hijacker spreads in software bundles

Just like many other similar applications, so-called KwanZy.com virus spreads as an optional component in freeware or shareware packages. This marketing and distribution method is called “bundling,” and widely used among developers of PUPs. When installing new programs downloaded from various online sources, users always have to choose between Quick/Recommended and Advanced/Custom installation settings. The KwanZy.com hijack might occur if users rely on Quick installation mode. Such settings do not openly disclose about third-party software and usually installs them without informing the user. As a result, people find this suspicious search engines and other applications installed on their computers and web browsers. Meanwhile, the Advanced setup allows seeing the list of “optional downloads” and rejecting their installation. During the installation, you may find the checkbox with pre-selected programs or agreements to make KwanZy Search your default search engine. Do not leave these entries ticked. Deselect them and avoid unwanted changes on your browser.

Getting rid of KwanZy.com

It should be enough to remove KwanZy.com using the Add/Remove Programs function in the Control Panel. However, this PUP may not be the only unwanted guest residing on the computer. You should also look up for other unknown applications or browser extensions that might have also been installed to your device. In order to investigate the system, please follow our prepared instructions below. However, if you want to speed up KwanZy.com removal, you can employ professional anti-malware/anti-spyware program and scan the system with the help of it. Your chosen software will do the job for you.

You can remove KwanZy.com automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove KwanZy.com virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall KwanZy.com virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual KwanZy.com virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Windows systems

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You need to purchase Full version to remove infections.
More information about Reimage.

In order to get rid of KwanZy Search, you have to go to Control Panel and open Add/Remove Programs option. From the list of installed programs, uninstall all suspicious applications.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall KwanZy.com and related programs
    Here, look for KwanZy.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove KwanZy.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Mac OS X system

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You need to purchase Full version to remove infections.
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  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for KwanZy.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Internet Explorer (IE)

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You need to purchase Full version to remove infections.
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After the hijack, you should follow the steps below to remove all hijacker-related entries.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for KwanZy.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete KwanZy.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com virus from Microsoft Edge

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You need to purchase Full version to remove infections.
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Follow the steps below to fix Microsoft Edge after the KwanZy hijack.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, KwanZy.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Mozilla Firefox (FF)

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You need to purchase Full version to remove infections.
More information about Reimage.

Open the list of Firefox's extensions. If you see KwanZy Desktop Search or other unknown entries, uninstall them. Then reset the browser as shown below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select KwanZy.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete KwanZy.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

From the list of extensions, remove suspicious applications. Then reset Google Chrome below. It will help to delete all tracking cookies that might have been installed by KwanZy.com and its partners.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select KwanZy.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete KwanZy.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove KwanZy.com from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for KwanZy.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by KwanZy.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete KwanZy.com removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of KwanZy.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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