Removal instructions

Severity scale:  
is also known as Certified Toolbar | Type: Browser Hijackers | Tags: Google redirect may try to create an image that it's a legitimate website, which was designed to help users with their search sessions on the Internet. However, many security experts have started to categorize it as browser hijacker because of its continuous redirections to unwanted websites. After getting inside the system, this hijacker virus changes DNS settings and hijacks all popular browsers, like Google Chrome, Internet Explorer or Mozilla Firefox. As a result, every search session is finished on or other search-related website that offers its services. Besides, it can easily alter homepage settings, install its toolbar (Certified Toolbar) and start tracking your browsing habits. This information is important for marketing companies that even pay the money for getting it. As you can see, should be avoided because it may lead you to various problems.


The browser hijacker, which is connected to website, is spread using spam e-mail attachments, freeware or shareware programs, so you should avoid visiting unofficial websites and downloading programs from them. As soon as it gets inside the PC, it alters system settings and causes redirections on any browser you use. So, no matter which search engine you open, Bing, Google, Yahoo or other, search results will be redirected to or other trustworthy-looking domain. This virus may slow the system down, display unwanted pop-up ads and commercial messages. Besides, it may lead you to hacked sites that spread unwanted programs or even malware. While this website is not infected by itself, we do not recommend ignoring redirections.

HOW CAN I REMOVE redirect virus?

To stop all this havoc, which was initiated by Certified toolbar, you should change your computer's settings back to normal. For that, follow these steps:

Removal Guide

You can remove
automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove using SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.

Alternate Software

We are testing STOPzilla's efficiency at removing (2012-09-27 03:12:56)
Malwarebytes Anti Malware
We are testing Malwarebytes Anti Malware's efficiency at removing (2012-09-27 03:12:56)
XoftSpySE Anti Spyware
We are testing XoftSpySE Anti Spyware's efficiency at removing (2012-09-27 03:12:56)
Defender Pro Ultimate
We are testing Defender Pro Ultimate's efficiency at removing (2012-09-27 03:12:56)
Virus Removal Phone Support
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Removal Guide

Step 1: Uninstall
and related programs

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
  • Here, look for
    or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.

If you are Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.

Step 2: Remove
from Windows shortcuts

  • Right click on the shortcut of Mozilla Firefox and select Properties.
  • Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Step 3: Remove
from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome
Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons
  • You will see a Manage Add-ons window. Here, look for
    and other suspicious plugins. Disable these entries by clicking Disable:
Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete
Internet Explorer Mozilla Firefox Google Chrome
Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
  • Here, select
    and other questionable plugins. Click Remove to delete these entries.
Change your homepage if it was altered by virus:
  • Click on the menu (top right corner), choose Options General.
  • Here, delete malicious URL and enter preferable website or click Restore to default.
  • Click OK to save these changes.
Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete
Internet Explorer Mozilla Firefox Google Chrome
Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
  • Here, select
    and other malicious plugins and select trash icon to delete these entries.
Change your homepage and default search engine if it was altered by your virus
  • Click on menu icon and choose Settings.
  • Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
  • Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
  • Click Reset to confirm this action and complete

What is browser hijacker?

Browser hijacker is a malicious program, usually a web browser plug-in or add-ons, which modifies web browser settings in order to change default search page, home page, new tab or error page. After that, it starts unwanted redirects to undesirable Internet sites. A browser hijacker also can record all web pages the user visits and send gathered information out through a background Internet connection.

Practically all browser hijackers are created for commercial, advertising or marketing purposes. However, there are lots of malicious versions of these programs that similarly to spyware or adware threats can be installed on the system without user's consent and often hide deep inside the system for avoiding their removal.

Symptoms showing that your computer was infected by

•  Changes in homepage and/or default search engine
•  Redirects to websites that are unknown and suspicious
•  Appearance of new tabs
•  Unknown sites in Bookmarks and Favorites list
•  Decreased speed of every Internet browser

Geolocation of

This map reveals the prevalence of Countries and regions that have been affected the most are: India and United States.

QR code for removal instructions qrcode QR is short for Quick Response. They can be read quickly by the mobile phones. QR codes can store more data than standard barcodes, including url links, geo coordinates, and text.
The reason we add QR code to the website is that parasites like are really hard to remove on infected computer. you can quicly scan the QR code with your mobile device and have manual removal instructions to uninstall right in your pocket.
Simply use the QR scanner and read removal instructions from mobile device.

Removal guides in other languages

Information added: 2014-09-11 04:53
Information updated: 2014-09-11 04:53

Ask us discussions

Modern viruses are really hard to remove. They have random file names, random registry entries, they can immitale legal products and files. Removal instructions sometimes can't Help to remove infection manually. Please take a look at our discussion where users like you share they experience in fighting the parasite:

Additional resources

Attention: If you know know a reputable website reated to security threats, please add a link here: add url

Unfortunately, hijacker stops my malwarebytes full scan as well as Microsoft Security Essentials full scans as well. Both will perform a quick scan completely, but show no infections. Read that this malware can mutate and is hard to remove. I first noticed it in Task Manager with "Glary" in the file/path after name of toolbar (Im kind of a newbie and dont really know all of the technical/proper computer lingo, so...Im going to try and do it manually from registry and files and am using an older desktop with this message. This hijacker is not on this computer in use now, but on a new laptop w/Win7 64bit. If deleting registry/and/or files works, I believe I will still contact a computer tech repair to get rid of this monster. Unless some software can come up with a good, clean fix, Ive no choice. Regards and thanks for info. Wonder if downloading Glary file opener or Glary Utilities downloaded this thing as the path/file name located to the right of the entry in Task Manager did state "glary," perhaps I will contact Glarysoft and see if that did, indeed, happen and if they have any recourse for removing this beast. Oh, did delete process in Task Manager, but still experience re-directs in browser (IE9) to the website, but I believe Ive gotten out of the redirect as soon as I see it has changed.
Again, thanks for info and if I get any truly good info on how to remove once and for all, I will contact via this site. Good luck to all, in the meantime!
Hi: Back again on new laptop that has this virus and am going to download SpyHunter trial to see if that works. Hope dont have to purchase to actually remove any threats like StopZilla did (and it only found cookies). Will advise if SpyHunter works on this thing; keeping fingers and toes crossed!
Hey Thanks Very Much! I Finally Installed spyware . I Was Wondering Why It Wouldn’t Install. Thanks!!!
Thank you very much! This is the only working description for this problem.

But give me information that how same virus can deteted my PC????
kaj ne gree
nea gre ne
as anyone been able to delete because everything I tried hasnt worked PLEASE HELP
poutanas gios
Best beta
works fine. thanks
Martin Stander
Windows 7. I uninstalled it and removed it from my browsers. Unfortunately this had no effect. My infestation was so bad that the complete Office suite was infected. I open Outlook and is greeted with Certified-Toolbar Search. I open Excel and the same thin happens. I tried deleting it in the Registry with no luck. I would reboot and it is still there. Do another search of the Registry and there is nothing. But still it is everywhere in the browsers and Office.

As a last resort I rolled back Windows to the day I knew I got infected. Voila, its gone. If you get infected, spare yourself the trouble and just roll back
I tried to roll it back, but it said it couldnt do it because some files were still in use, even tried spybot in safe mode, still there.
Spent 2 months trying to get rid of this (couldnt roll-back because of some necessary security files added later). Gave up. Last week, however, got infected by some other browser-hijacker. 2 hours of cleaning out Control Panel, browsers, registry files. Final result: not only removed the new hijacker, but that hijacker had managed to kick out Search.Certified-Toolbar. Admittedly, not the best solution to this problem, but thought it might help to know that curing the re-infection appears to cure the original disease.
grant mitchell
How much information do you need from the good people, for gods sake. CertifiedTToolbar, by its own accounts, is based in Ben Gurion Rd. somewhere in Israel. The interpretation you give of the identity of this extremedly hostle malware is pure disinformation. This toolbar/ hijacker does not log into the Windows reference pages, cannot be searched for, located, or removed, regardless of what you say. It even destroys my ability to print news, albeit political, articles. Please, please, no more baby talk.
um..uh oh
ok so i installed the spy hunter...or so called...its making it so i cant uninstall it and other aplications it has deemed as viruses... CAUTION DO NOT DOWNLOAD OR PURCHASE THAT POS! IT DOES NOT HELP!

I tried SpyHunter and MalwareBytes Anti-malware. but both failed. At best, they crippled the bastard virus a bit and it became not that annoying, but knowing that he was still there was unsettling. The directions to MANUALLY kill it that are available in some forum on the web would be the best, but they are really difficult to follow, since they are intended for specialists and many step are missing. I sorted it out by entrusting the specialized company,, to do the job and at a cost of about 70 USD they took over my PC and got rid of this virus in 20 minutes. I suggest it to everyone who is not an expert. At the moment no antivirus software can kill it. I am a private and I have nothing to do with, I support them because they sorted me out fast and professionally.
K J Boland
tried everything, Malware bytes, superantispyware and paid for SpyHunter.

Spyhunter finds and says it removes, but it always is there when I reload firefox.

Note: it is not showing as an add on. or as a program to remove.
I spend U$39 wirh spyhuner and irt didnt remove it
I tried over and over but it just was not going to be . it has infected my microsoft word too
Thank you! I didnt know what was happening when I kept getting re-directed to, until I googled it and came here. Following your instructions, I had it removed in just a few minutes.
Nach Ihren Vorgaben, hatte ich es in ein paar Minuten entfernt. umgeleitet gehalten, bis ich es gegoogelt
Nach Ihren Vorgaben, hatte ich es in ein paar Minuten entfernt
Was sind die Vorgaben???
restore it to factory SETTINGS
send gift to bangladesh
online shopping in bangladesh
online gift in bangladesh
vesa virtanen
EI AVAUDU, tuskin poistaasertified toolbar search ohjelmaa

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