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  • Active
  • Severity: High
  • Stealing programs
  • Windows, Mac
  • Verified · Jan 2017

How to remove Search.safensearch.com virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Lucia Danes · Virus researcher

Overview of Search.safensearch.com and why this search engine is not worth your time

Search.safensearch.com virus is a new questionable creation that comes from a company called Pinwid ltd. This Israel-based software publisher has released a number of applications, including SavePass Smartbar, BeeCoupons Smartbar, and Muvic Smartbar Engine, neither of which have received positive feedback from the users or experts [1]. Safensearch is not an exception. The experts have already labeled it a potentially unwanted program and have further classified it as a browser hijacker [2] due to its shady behavior on the web browsers. One of the first features that stand out and urge us to question this application is the stealthy system infiltration. Users complain that they randomly find Search.safensearch.com set as their homepage and default search provider without having installed it in the first place. The truth is, Search.safensearch.com hijack may occur without the user’s knowledge, but it will most definitely won’t happen without cover or covert permission. The program is not malicious enough to use Trojans or exploit kits to infect computers thus, it utilizes various deceptive marketing strategies [3] instead. This means that the malicious software developers depend on the users to download these programs on their computers themselves. More on that later, as for now, we urge you to remove Search.safensearch.com from your computer, in case you did not install this program yourself and would rather have your old search engine back. Anti-malware software like FortectIntego should detect this program and remove it from the computer without much difficulty.

Image of the browser hijacker Search.safensearch.com

Other than calling it a browser hijacker, you may also refer to this program as Search.safensearch.com redirect virus since another prominent feature of this malware is the redirection [4]. To make sure this new website stays on the homepage, the virus alters browser settings so that the users would constantly be rerouted to this site whenever they launch their browser, open a new tab or try to access other search services. It would not be as problematic if the search results that Safensearch provides would be legitimate and relevant. Unfortunately, the site creators are more focused on stuffing them with sponsored links and ads, so that they could collect more advertising revenue [5]. In other words, the users of this websites do not benefit from it a single bit and are only burdened by the constant redirects, ads and slow browsing speed. We think these are sufficient-enough reasons not to delay Search.safensearch.com removal any longer and get started immediately.

How exactly does the hijacker infiltration work?

In the previous section we have already talked a bit about how search.safensearch.com is distributed, but you may be wondering how the actual infiltration is made possible. Essentially, the agreement to install Search.safensearch.com extension or set this website as the default search engine gets embedded within the advanced mode of the software installation, hoping that less tech-savvy users will choose some quick installation option and simply won’t notice the additional component in the software package. Once such software package is installed, the virus continues the invasion automatically. You should always be aware of the possibility that malware might be hiding inside your downloaded software package and choose advanced installation options to prevent them from gaining access to your PC.

What do experts recommend for the Search.safensearch.com removal:

Since for the less experienced users, it might be rather difficult to remove Search.safensearch.com virus, the experts recommend employing automatic tools such as reputable anti-malware or antivirus scanners to carry out the elimination. There are a lot of benefits to the automatic virus extermination, one of the primary ones being the fact that the anti-malware programs do not clean up one selected malware in isolation, but scan the entire system and make sure it is completely virus-free. If for some reason, automatic Search.safensearch.com removal does not suit you, there are always manual removal instructions waiting for you at the end of the article.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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