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Spyware News
  • Active
  • Severity: Medium
  • Browser Hijackers
  • Windows, Mac
  • Verified · Sep 2019

How to remove Homepage-web.com

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Ugnius Kiguolis · The mastermind

Homepage-web.com is the PUP that comes bundled with other freeware and changes settings of any installed web browser

Homepage-web.comHomepage-web.com is the browser hijacker that pretends to be a legitimate version of Google. However, the first part of its search results are sponsored, so you should be very careful with what you deal with. This potentially unwanted program initiates various changes on the browser as soon as it infiltrates the system. Its main aim – to promote other sites, tools, and applications.

Unfortunately, this infection can even install adware or in-browser add-ons, extensions or plugins to affect the performance of the machine even more. The main focus of such PUP is to reroute online traffic to sponsored pages and generate revenue for advertisers by increasing the web traffic of third-party domains. Unfortunately, you can also be rerouted to possibly malicious domains and ad-services that can lead to malware-laden pages. 

Name Homepage-web.com
Type Browser hijacker
Symptoms Changes homepage, new tab, default search engine preferences, redirect online traffic to shady pages and delivers advertisements out of nowhere
Main danger Exposes to shady content, installs other PUPs and tracks information about the user
Distribution Freeware installations, other potentially unwanted applications
Elimination Use FortectIntego for Homepage-web.com removal and system cleaning

As soon as Homepage-web.com gets on the system, it takes over the browser and changes homepage, search engine, new tab settings. If you notice anything like that this is a warning sign that your machine has a cyber threat – browser hijacker. Although this site resembles a legitimate search portal, you should recognize the shady browser hijacker from a logo or read the EULA, Privacy Policy of the website to know more about the company and search provider.

The Privacy Policy section of Homepage-web.com reveals that Bontio is the company that develops this browser intruder and provides all the service related to your time online. That also includes search engine maintenance and ad-tracking functionality, as many experts note about PUPs.[1]

Unfortunately, Homepage-web.com virus as any other ad-supported page can access information about your online preferences and habits related to offers, deals, and commercial material displayed on the web browser. Although creators address this issue of information collecting, it is not easily understandable, so people get pass that section and forget about possible privacy risks.

Homepage-web.com developers state about tracking cookies:

When you visit our sites, we may store a cookie or other identifying information in your browser that allows us to uniquely identify it. We may also use other web beacon technologies to send a signal to another service with a unique cookie id in order to track impressions or views or usage of our Services. Where required by applicable law, we obtain your consent for the use of cookies. You may choose to delete or not accept our cookies or those from third parties which we employ, such as for analytics.

In more simple words, Homepage-web.com tracks and collects details about your location, browsing history, email address, IP addresses, and other information that can be accessed via the browser. This is not as malicious as scams or fraud, but your data can be shared with suspicious third-party companies and advertisers that possibly rely on such information for their advertising campaigns.[2]Homepage-web.com virusBesides affecting your online searches directly, this Homepage-web.com hijack can:

  • alter browser settings;
  • change startup preferences;
  • modify registry entries;
  • install in-browser content;
  • download tools or applications;
  • disable features or programs.

You should take those additional features of the PUP into consideration when you try to remove Homepage-web.com from the system and stay away from modifying crucial parts of the system manually by yourself. Avoid any interference with Windows Registry without particular knowledge.

Also, check your web browser after Homepage-web.com removal and once you eliminated the PUP with FortectIntego, go through Mozilla Firefox, Internet Explorer, Google Chrome, or Safari settings and reset them to default, delete al the shady toolbars, extensions, add-ons. To help you with such processes, we prepared a guide below.Homepage-web.com PUP 

Pay closer attention to the program's installation routine

If you browse online on a daily basis and encounter gambling sites, pop-ups with promotional content and possibly malicious advertisements, you should avoid visiting such pages since there might be direct downloads of PUPs and other cyber threats included. DO NOT install anything from the website that is not trustworthy or related, so legitimate software developer.

Speaking of software, you need to take a lot more care online because when you launch an installation of the program, update or even a browser extension, you can choose particular options during the process. This makes a huge difference because when you go for Advanced or Custom installations, you can control what programs to install on the machine.

If you go for quicker options, you automatically allow all the bundled programs to get on the system. This is how all those rogue system tools, browser hijackers, and adware-type programs can find your computer, and infect the system behind your back.[3]

Terminate Homepage-web.com hijack and all the content related to shady ad-tracking services

Homepage-web.com virus is a fake version of a search engine that shows advertisements on every webpage. The web browser shows various pop-ups, opens new windows and new tabs with the same promotional material to generate more views and traffic for third-party services. 

You need to take the fact that this program installs other shady applications into consideration and remove Homepage-web.com by scanning the machine thoroughly with anti-malware tool. By doing so, you can ensure that all traces of the PUP and associated programs get deleted completely.

Homepage-web.com removal, in general, is not a difficult process, but it is important to think about all the changes hijacker makes on your device and how that behavior affects the persistence of the intruder. If you try to alter registry entries and other settings that PUP changes manually, you can do more damage than the virus itself.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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