Skip to content
Spyware News
  • Active
  • Severity: Medium
  • Adware
  • Windows, Mac
  • Verified · Mar 2020

How to remove Personal-video.live

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Ugnius Kiguolis · The mastermind

Personal-video.live is a browser-based threat that focuses on tricking people into allowing notifications and material related to advertising services

Personal-video.livePersonal-video.live is nothing but an adware infection because it only shows pop-ups, banners, and redirects with commercial material that triggers additional content reroutes and users' exposure to possibly dangerous online material. This is not a malware or virus that could damage crucial parts of the computer or affect the performance significantly, but the biggest issue with this PUP is all the stealthy symptoms, modification of certain settings and questionable installations triggered without the permission or knowledge of the person. The domain itself is not the threat, it is only a result of the potentially unwanted program that infiltrated the device. This is why exiting the window, or the web browser is not enough to get rid of all the intrusive behavior and shady redirects.

Personal-video.live virus falls in the category of the potentially unwanted program because it interferes with web browser settings and starts running on the machine out of nowhere. In most cases, the intruder gets on the targeted device after the insecure installation of freeware or when you willingly or unwillingly visit deceptive sites filled with content triggering PUP downloads. 

Name Personal-video.live
Type Adware/ Redirect virus[1]
Category Potentially unwanted program
Symptoms Web browser starts running slow or even freezing and crashing, additional pop-ups appear out of nowhere, other commercial contents. Any browsing session gets interfered with intrusive advertisements and similar material. All this behavior triggers issues with the system and machine in general
Danger Potentially unwanted programs can access, track, and record information about your preferences while browsing online. This data tracking can lead to malvertising campaigns later on, or privacy issues when these details get shared with third-party companies or malicious actors[2]
Distribution Freeware installations, deceptive sites, other PUPs all can silently trigger the drop of the undesired application
Elimination Personal-video.live removal is an important procedure that requires help from professional anti-malware tools because all parts of the shady PUP cannot be easily found manually
Repair The machine gets significantly affected by all the modifications and changes in the folders of the system and functions of the computer. These alterations need to get fixed with a program like FortectIntego, for example. Such cleaners or system optimization utilities can find and repair files that get corrupted or affected by the virus

Personal-video.live domain is designed to scam people into subscribing to push notifications, so unwanted ads, promotional material, and other content get directly to users' desktop. This is not a malicious program or site, but fake error messages and other intrusive content annoying people and can potentially expose to really dangerous online material. 

Personal-video.live shows various pop-ups and alerts on the page, so the person is tricked into allowing notifications or additional content from this or any other pages. Pop-ups or the verification form on the browser may state about human verification, playback error, and other things. One of the versions:

Personal-video.live wants to Show notifications
Click “Allow” to close this window
This window can be closed by pressing “Allow”. If you wish to continue browsing this website just click the more info button
Click Allow to confirm that you are not a robot!

Unfortunately, there is only one thing that scammers behind the deceptive domain wants – interaction. There is not much difference if you press Block or Allow on such pop-up displayed on Personal-video.live. You should not click anything because you can trigger additional messages and start seeing spam pop-ups from this or other misleading sites, and those notifications lead to more unwanted websites and redirects.

Personal-video.live redirects to adult sites, online gaming services, pages where fake software updates and unwanted programs are promoted and aggressively pushed. You may even receive promotional material on the desktop on those push notifications that appear even when your browser is closed.

You need to remove Personal-video.live if you want to get rid of this behavior and all the intrusive redirects. You can close the web browser and avoid clicking on the advertisers and additional layers, you can avoid additional installations and material that triggers more annoying features. However, these symptoms cannot end until the PUP is deleted and fully terminated. Personal-video.live virusWe state that this is the potentially unwanted or undesired program, not a virus. However, the question of Personal-video.live removal is serious because PUP can run in the background for a while until any of the symptoms get displayed before your eyes, so it cannot be determined how long the intruder had on the system when you noticed first redirects and pop-up ads. 

Redirects to advertising pages and pop-ups, banners, notifications, and the initial appearance of the Personal-video.live itself can be the main symptoms you notice, but PUP has many other features:

  • delivering advertisements in places they shouldn't be;
  • modifying web browsers' settings without permission;
  • pop-ups promoting fake updates and software installations;
  • installations of programs, browser-based applications, tools, extensions without permissions or users' knowledge.

You need to pay attention to content that you end up seeing after redirecting and make sure to clean off the questionable installations when you notice a program that was not installed by you. Personal-video.live can add files in system folders, disable some functions and alter registry or startup preferences so the domain is loaded as the first page you see every time you open the web browser. This shady app affects Google Chrome, Internet Explorer, Safari, Mozilla Firefox, and other browsing tools. 

Experts[3] note that you need to take this infection seriously even though it cannot damage the device unrepairable as other more serious malware programs. Personal-video.live manages to alter system files and functions, so the sooner you remove it the better your device can run after. However, if you still waited for too long, you should go for FortectIntego or a PC repair tool and run the scan on the affected device, so all files affected or corrupted by the intruder gets the needed fix. Personal-video.live PUP

Pay attention to software installations to avoid PUP infiltration 

Third-party freeware installers include optional installs and often those programs can be harmful to your machine. Be careful when you install anything from the internet because you cannot be sure that the source you have chosen for the program is legitimate and reliable.

Often free pages that act as program distributors include software bundles to make more profit by spreading PUPs around the web. PUP developers successfully pre-pack their products with wanted and popular software, so people pay less attention to such downloads and skips through steps. This way, all programs included on the setup installer loads directly on the computer.

You can avoid these PUP infiltrations by choosing official sources, direct developers, providers of the software, and selecting Advanced or Custom options during the installation processes. This is the method that shows all the included programs and allows you to de-select any suspicious applications or files and avoid any infections. 

Check the computer for adware and remove all the traces of Personal-video.live virus

Personal-video.live removal process consists of a few steps and when you have taken them all properly, your frustration with redirects, pop-ups, and all the annoying ads ends there. You need to clean the machine fully to be sure that nothing related to this intruder can affect the performance further.

So the first step is to remove Personal-video.live using anti-malware tools or security programs. This method allows the application to find all traces of the intruder and clean them properly off of the computer. Then you can go through the web browsers manually and change settings, remove extensions or toolbars added without your permission.

The last thing you need to do to restore the normal functions of your machine is to tackle Personal-video.live virus damage with a tool designed to recover damaged files or fix affected parts of the system. So rely on the suggestion for software below and the direct step-by-step guide for the browser resetting. 

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

Did this guide help?

Yes0No0

Be the first to comment

Log in to post your comment
Log in to comment
Editor's pick · tested 2026

Fortect Intego

9.4 / 10 9.6 / 10 Best overall pick
  • Real-time ransomware shield
  • Free 14-day trial, no card
  • Cleans the threats listed above

Ad — we may earn a commission if you buy via this link.

Get protected →Get protected → Read our full review Read our full review
Spyware News
Powered by  GDPR Cookie Compliance
Privacy preferences

We use cookies to improve your experience and analyze traffic. Some cookies enable embedded content like videos and social posts. Choose what you allow — you can change this anytime.