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  • Active
  • Severity: High
  • Malware
  • Windows, Mac
  • Verified · May 2020

How to remove My.com game center virus

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Alice Woods · Likes to teach users about virus prevention

My.com game center is an online gaming platform that gets installed on PC bundled with free games

My.com game center virus

My.com game center is a questionable third-party gaming website that allows access to free-to-play, premium, client, browser-based games, and features a convenient search by genre function. However, this app has been reported by many Steam users for stealthy infiltration via freeware bundles and peer-to-peer[1] services. Therefore, it has been classified as a potentially unwanted program (PUP), which may aggressively launch a gamecenter.exe file, insert unwanted extensions on Google Chrome, and promote its service continuously.

My.com game center domain has recently switched to store.my.games and the two can appear on people’s computers interchangeably. My.com game center virus is not a correct reference since the website does not feature malicious traits. While visiting it, no offensive or misleading ads appear no the screen. Nevertheless, based on people’s reports, when installed via bundles it may act in a suspicious way. Trying to play a related game that the user willingly downloaded, the my.com game center pop-up window may show up saying “Updating… Please wait. Do not close the window.”

Name My.com game center
Classification Potentially unwanted program (PUP) / malware
Related files gamecenter.exe, store.my.games
Distribution Based on research, this application is typically distributed via peer-to-peer sharing sites, third-party download websites, and games shared on Steam
Symptoms AV engine may flag gamecenter.exe as potentially dangerous, the desktop app for My.com game center is created, the web browser may redirect to the gaming platform and display related advertisements
Danger level This gaming platform is not malicious. However, it may expose visitors to questionable websites or promote dubious software
Removal process The app can be eliminated manually: disable the related process, remove the associated freeware, and get rid of the desktop app via Contol Panel. However, sometimes manual removal fails due to missing uninstaller. In this case, a professional anti-malware might help
Fix software Even though this PUP does not damage the computer on its own, it is capable of initiating setting and registry changes. Therefore, to fix malware damage, use FortectIntego tool

As we have already pointed out, the website is not malicious. There are no malicious codes on the website, though it cannot be related to phishing, scamming, or data stealing. However, tens of people seek to find out is my.com game center safe to visit[2], especially when it comes to the system after downloading Armored Warfare or other games via Steam. As one of the users explained:

Today I installed Armored Warfare via Steam and my system went straight away in alarm mode after the full install. Malware try to infect my system via there My.com Game Center (not Valves) which runs together with Armored Warfare. I have “Dark Layer” scan on my system to protect my system from being infected. I got 10 red warning all from attempt to infect the Steam gamecenter.exe files to infect of System Idle processes.

It is very likely that Armored Warfare spreads bundled with My.com Game Center virus, but other games or software may also contain its installer under Quick installation option. The main executable of this app is gamecenter.exe, which is not malicious and normally should not be flagged as a virus by AV engines. 

However, some AV engines may recognize the mentioned executable file as potentially dangerous as the scrip analysis reveal unusual behavior, for example, an attempt to initiate aggressive advertising campaigns or drop cookies without asking for the user's permission. 

Although the discussed platform does not pose direct harm to the system, we will try to explain how to uninstall my.com game center completely as a help for those who installed it unwillingly. Besides, we do not recommend people relying on the content that this platform offers or displays. That's because the app might offer to download and install suspicious games or generate misleading advertisements offering useless or rogue software. 

Apart from questionable ads, the My.com Game Center malware can initiate web browsers redirect to its homepage or affiliate websites on a regular basis. The app may be related to the web browser's extensions that might have changed default settings, thus you should also check Chrome or another web browser that you use and disable them. At best, reset web browser's settings to disable both extension and tracking cookies[3] that may be used by My.com launcher for spreading browsing history to third parties. 

My.com game center PUP

Now, after clarifying what is my.com game center capable of, we will try to explain how to perform its removal in a proper way. First of all, you should find the mycomgames.exe file in Windows Task Manager and disable it. The original uninstaller can normally be found in C:\Users\USERNAME\AppData\Local\MyComGames\ folder, but in some cases, malware can get installed on C:\Windows\System32 as well. If you found it, eliminate it from the system. You should do the same with the game or software that was installed along with it. 

In case you cannot remove my.com game center virus manually, then we recommend using a reliable anti-malware tool, for example SpyHunterCombo Cleaner or MalwarebytesMalwarebytes. Besides, a full Windows repair is recommended afterward to reset setting changes, delete registry entries, and perform similar optimization tasks. FortectIntego can help in this case. 

Potentially unwanted programs are distributed in a deceptive way to trick people into installing them unconsciously

Programs are classified as potentially unwanted because of stealthy infiltration techniques. Sometimes PUPs are disguised in drogue software update ads or hyperlinks that redirect to PUP download websites. However, the vast majority of PUP download cases are registered on freeware sharing websites and peer-to-peer services. The term used to describe PUP distribution is internationally known as bundling. 

Software bundling is a deliberate trickery when freeware developers disguise additional downloads (add-ons, extensions, apps) under the Quick or Basic installation setup. Additional programs are pre-checked by default. The checkmark stands for a user's agreement for the installation of “optional components.” If the user fails to remove those checkmarks, unwanted programs that can later display ads, track browsing activities, and initiate whatever tasks they want, are automatically installed. 

My.com game center ads

There are two ways to prevent PUPs from getting installed: 

  • Do not download free programs;
  • Download free programs from reliable sources only and always select Advanced installation setup. Unmark additional downloads before clicking the 'Finish' button. 

In addition, it's important to keep anti-malware protection activated. We recommend using a tool that has an in-built real-time protection feature. It may report in advance a malware's attempt to install on your PC without permission. 

A guide on how to eliminate my.com game center virus from the system

If you have been tricked to install malware on your PC, now you should remove my.com game center virus with all related programs that it came along with. To help you with the elimination process of this sneaky app, our cybersecurity experts have prepared a step-by-step tutorial that has to be done. 

For users who have less experience in malware removal and can find it difficult to look for executable files and other entries, we can give a piece of advice – use a reliable anti-malware program. It will find all potentially dangerous entries and eliminate them successfully. 

If you noticed that Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or another web browser that you prefer using redirects to this unwanted gaming platform, you will have to remove my.com game center add-on from the web browser's settings. 

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Reset Internet Explorer

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete...
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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