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  • Active
  • Severity: Medium
  • System tools
  • Windows, Mac
  • Verified · Apr 2021

How to remove ViewPoint Media Player

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Linas Kiguolis · Expert in social media

ViewPoint Media Player is the application that enables the viewing of rich media content online

ViewPoint Media Player

ViewPoint Media Player is a browser plugin or system application that can also add a toolbar or different program on the machine. The program is considered potentially dangerous for the adware and browser hijacking concerns that occur due to third-party sponsor involvement and other issues created due to the PUP-resembling behavior. This tool allows users to view 3d content and other Flash material, video content on the internet. This tool often is included with AOL products or can be added to a freeware bundle. This is the reason why people question the legitimacy of the app – the suspicious occurrence of the application.

Name ViewPoint Media Player
Type PUP
Concerns The program triggers redirects and shows third-party sponsored material
Distribution The app can be added to freeware bundles and appear installed during the installation of AOL products
Removal You should uninstall the tool if it is not serving you
Repair You may want to check the machine for any system damage with a tool like FortectIntego

ViewPoint Media Player gets marked as adware, or the browser hijacker raises questions for legitimacy and third-party involvement because the program is often installed as an additional piece in bundling. Users state that the notification or their intervention is not needed, and the app is installed out of nowhere.

It is the common practice for various potentially unwanted programs, so these accusations can mean that developers and providers, promoters rely on misleading or even deceptive methods. The program is spread around using methods common for PUPs, so the legitimate application receives not-so-great reviews.

After some critics from various companies, Viewpoint changed its privacy policy:

AT NO TIME WHATSOEVER does the Viewpoint Media Player or the Viewpoint Manager collect ANY personal data about you or your usage patterns, nor do we install third-party software or access information on your hard drive. The auto-update process happens totally anonymously and happens solely to ensure that your player is up-to-date. Since we do not collect personal data, there is no way – as in the case of “spyware” – to “traffic” or sell your personal information. We as a company find spyware to be reprehensible and we are committed to protecting the privacy of all of our users.

ViewPoint Media Player is the program that shouldn't be called a virus, but tools like SpyHunterCombo Cleaner or MalwarebytesMalwarebytes are the ones that can help with any unwanted installations. Anti-malware tools scan the machine properly and indicate any apps that should be eliminated. Trust security tools for this job.

Suspicious tool

Suspicious distribution ways raise questions about trustworthiness

There are tons of torrent sites, pirating platforms, and other pages where freeware is promoted and distributed. You may find an attractive pop-up or banner and install the program b falling for those misleading and deceptive tricks. Unfortunately, that happens often.

You must follow installations with Advanced or Custom options instead of any quick or recommended tips, so all the apps included in the bundle can be seen and de-selected when needed. You can control the installation this way. Remember to keep security tools, too, so the machine is secure and virus-free.

Clear any suspicious programs and automatically remove ViewPoint Media Player

Any shady PUP might trigger issues with the machine, so when you do not need the application or the claims are not true that made you install this. There is no need to keep the program that is useless, but the removal procedure might seem too difficult when the app is installed without your permission.

Do not panic, it is all possible. You should rely on the automatic tools, however, to achieve the best results of ViewPoint Media Player removal. Even though it is not malicious or dangerous- keeping it is not the best idea since it can record data about your browsing habits and expose to suspicious advertisements.

Uninstall from Windows

Uninstall from Windows 10/8:

  1. Type Control Panel into the Windows search box and open the result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 10/8

Uninstall from Windows 7/XP:

  1. Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP

Remove the unwanted program:

  1. In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
  2. If User Account Control appears, click Yes to confirm, then complete the removal.Uninstall the unwanted program from Windows

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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