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  • Active
  • Severity: Medium
  • Browser Hijackers
  • Windows, Mac
  • Verified · Aug 2021

How to remove Web Safety browser extension

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Lucia Danes · Virus researcher

Web Safety extension recognized as a potentially unwanted program by security apps

  Remove Web Safety

Web Safety is a browser hijacker that changes your default home page to search.privatesearch.online. You are experiencing this redirect because the Web Safety extension is added to your browser. It also displays ads promoting software which are most likely potentially unwanted programs (PUPs).[1]

Browser extensions have become a useful tool for most people as they can help users convert files easily, provide traffic information, or even block ads, protecting user privacy and making surfing the web a more pleasant experience.

Unfortunately, some extensions pretend to be useful but actually take advantage of users. Because they are quite easy to develop, there is a sea of them, and sometimes it can be quite difficult to distinguish legitimate from useless ones. These add-ons usually do not perform as they promote.

Scammers try to make users believe the extension will give many benefits while on the web, so they would add it to their browser themselves and give permissions to read their private data. But there are more different ways potentially unwanted extensions get distributed.

NAME Web Safety
TYPE Browser hijacker, search engine hijacker
DISTRIBUTION Software bundles, third-party websites, deceptive pop-up ads
SYMPTOMS Web Safety extension installed on the web browser and homepage altered to search.privatesearch.online. 
ELIMINATION To get rid of unwanted extensions manually, you can follow our removal guide below. If the unwanted ads and other disruptive behavior does not stop, you should scan your computer with security software and delete all threats automatically
FURTHER STEPS Malware or adware infections can diminish computer performance or cause serious stability issues. Use FortectIntego to remediate your device and ensure that the virus damage is fixed

This browser add-on claims to protect you while searching and surfing the web. It also says that it blocks suspicious websites.[2] But actually, it is the opposite.

Furthermore, the Web Safety extension is allowed to read your browsing history as well as read and change your data on various websites. The extension can also do this while you are using Chrome incognito mode. You can change this in the settings.

Web Safety hijacker

Web Safety makes browsing the web an annoying experience

This browser extension makes your search queries get redirected through search.privatesearch.online. It also displays pop-up ads, banners, and other commercial content to generate revenue from clicks. These ads are not always trustworthy so you should be careful when clicking links. They could be directing you to shady sites where you can get infected by viruses. 

You should avoid downloading software from third-party distributors, always check if the site is reputable or official. This extension also promotes tech support scams by redirects and pop-ups. A technical support scam is a fraud in which a scammer claims to offer a legit technical support service. Mostly targeted at Microsoft Windows users, scammers try to get the victim's bank information and steal their funds by claiming to represent a Microsoft technical support department.

This could happen if Web Safety would redirect you to one of these sites created by Microsoft support impersonators. For example, you could see a message which says that Windows Defender detected a virus in your computer system next to a supposedly Microsoft's Technical Department's telephone number. If you want to know more about how this particular scam works, you can read Call Microsoft Technical Support Immediately.

 If your browser is showing any of these symptoms you should check if you have Web Safety added.

To Delete Web Safety from Chrome manually, follow these steps:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Reasons to why this extension was added to your browser

There are a couple of different ways browser extensions like this spread.

One of them is through software bundling.[3] Software bundling is what it sounds like. When downloading a program it comes with additional ones that are not always necessary for the user. This could look like this:

  • You download a free or “cracked” version of the software from a third-party website
  • You then rush through the installation process to start using the program as fast as possible
  • Now when you opened your browser the homepage has changed

And that's how easy it is. Never skip through the installation steps. Make sure there are no additional files that you do not need and uncheck the boxes if you see some. 

What you can also do is regularly clean your browser cookies and install quality antivirus software. We recommend FortectIntego which can clean your browsers automatically and repair damage caused by malware. Security programs alert users about unauthorized installation attempts so this reduces the risk of infection. 

To get rid of Web Safety manually on Mozilla Firefox follow these steps:

 Delete from Mozilla Firefox

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

You can find the instructions for other search engines by scrolling down.

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click Remove.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Remove next to any suspicious startup page.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.
  5. This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.Reset Chromium Edge

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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