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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Jul 2022

How to remove Ooxa ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Gabriel E. Hall · Passionate web researcher

Ooxa ransomware virus is the version of the advanced file-locker

Ooxa ransomware

Ooxa file virus can trigger various processes behind your back, so the machine is affected further, but there are no particular symptoms, however. This is how the threat manages to be silent and unnoticed until those pieces of images, documents, video files, and even archives get locked. When the file virus strikes, it silently locks files and marks them with an .ooxa appendix. This makes these unsuspecting victims more susceptible to other threats. 

Ooxa ransomware virus is a silent, hidden threat that relies on scare tactics to get people's attention and demand for payments. Once this infection has taken hold of your device, it can affect various files, which make them impossible to access or even read.

Then criminals try to trick victims into believing additional processes are causing system slowness when fake Windows update pop-ups appear. But it's actually the ransomware that is running and trying to mask its encryption processes.[1] Then the Ooxa file virus demands money in exchange for the alleged decryption tool.

It is always a bad idea to contact cybercriminals. There's no guarantee that you will be able to recover your data, and these criminals might disappear with all funds once it has been sent out. This threat is a slightly altered version of other infections from the same family, and it can be considered one of the most dangerous.

Name Ooxa ransomware
Type Cryptovirus, file locker
Family Djvu ransomware
File marker .ooxa
Ransom note _readme.txt
Ransom amount $490/ $980
Distribution Payload is spread using pirating platforms and malicious email attachments with macro viruses
Elimination Threats should be removed using anti-malware tools
Repair The infection can damage the programs on the system and files, so you should run FortectIntego and repair the damage

Money demands and fake promises

Ooxa ransomware virus demands money via _readme.txt file that appears in various folders with locked files and on the desktop when the threat has already affected the machine. Criminals demand $490 worth of Bitcoin, or else people's personal files will be lost. Experts[2] recommend staying away from criminals.

The ransom note delivers the message:

ATTENTION!

Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-rsF2CRI8Ih
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
support@bestyourmail.ch

Reserve e-mail address to contact us:
supportsys@airmail.cc

Your personal ID:

If the ransom gets paid within 72 hours after receiving a ransom note, the victim should receive decryption tools in return. After 72 hours, it gets doubled, and there are no such things as test decryption tools, so victims shouldn't believe all the things listed on the ransom note. Discount offers and test decryption promises are here to fake legitimacy and trust between victims and criminals.

Ooxa ransomware virus is coming from a family that can be considered most active and dangerous at this time because it releases new versions once or twice per week. This constant updating makes them extremely difficult to block without current antivirus programs.

The first campaign of Djvu malware came out back in 2018, but there have been many more since then – each one getting distributed through pirating sites and other platforms where gullible people can find and download supposedly legitimate cracks for Adobe software or video games like NBA or FIBA.

Removing the virus

Ooxa file virus can lurk undetected for days or weeks without causing any issues. Once the system gets infected, though, all hope is lost because ransomware runs on these machines trying to improve their persistence. The machine may be affected by malware injections that keep this ransomware running for longer

The computer needs to be cleaned from all malware with an anti-malware program that can detect[3] and remove the virus. The active file infection could damage your files again if you add copies of data while Ooxa ransomware still is running on the machine. That can damage data permanently.

Ooxa file virus

There are a variety of ways to recover files from your computer if it has been infected with malware. But it is crucial to remove the virus before anything like this. You can use AV tools for ransomware virus removal. For example, you can use SpyHunterCombo Cleaner or MalwarebytesMalwarebytes on the machine for full system scans that will indicate threats and remove them, including Ooxa ransomware virus.

Recover system files

Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstallation is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of FortectIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation processReimage installation
  • The analysis of your machine will begin immediately
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically.Reimage results

Decryption for some of the versions

Djvu ransomware virus versions are becoming more prevalent, and many people find their machines infected without knowing it. If your computer got taken over by one of these versions, try using the existing decryptor tool for the file recovery- this is a program that helped many victims before because it relies on offline id usage.

Ooxa ransomware virus version is using online IDs primarily, so unique keys are formed for each affected device. However, these C&C server connections sometimes fail to work properly, resulting in an encrypted file that relies on offline key methods, and decryption may be possible in such cases.

If your computer got infected with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.

Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.

  • Download the app from the official Emsisoft website.
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.

  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
  • Press Decrypt.

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

Ooxa ransomware infection is a dangerous threat, so do not skip through the steps and make sure to remove it before trying to recover your files. Treating machines with anti-malware tools like SpyHunterCombo Cleaner or MalwarebytesMalwarebytes will help eliminate any viruses that might be controlling those malicious processes on computer systems affected by this ransomware.

Also, running a scan with tools like FortectIntego is the way to go for getting rid of those pesky infection leftovers. It helps with system folder damage and leftovers, ensuring you have a clean machine. Then you can freely and safely use data backups to replace affected files with proper copies.

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