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Remove Ads by PlayGEM (Removal Instructions)

removal by Ugnius Kiguolis - - | Type: Adware

Why should I remove PlayGEM from my computer?

No matter that PlayGEM virus is promoted as a “physics-based puzzle game”, there is a handful of arguments that should prompt you to remove it form your computer. Please, keep in mind that security experts decided to categorize it as an ‘adware’ and a potentially unwanted program (PUP). If you are not aware of why browser add-ons, plug-ins, toolbars, and extensions deserve to be included in the categories mentioned above, then the following are the main reasons: distribution technique, usage of cookies, the affection of browser’s settings, and displaying of unwanted ads.

Questions about Ads by PlayGEM

PlayGEM is distributed via the official website but apparently the number of users did not satisfy the developers, so that they have decided to bundle it with such popular free software as download managers, media players, PDF creators, etc. As pointed out, it has been developed with a sole purpose – to promote affiliate parties and earn easy money from advertising. Thus, to meet the expectations of its developers, PlayGem virus may modify Windows Registry, run several processes, and hijack web browsers on a target computer. Consequently, this program gets the ability to flood users with commercial advertisements and collect clicks. As you’ve probably already noticed, people are not very keen on clicking ads while browsing. Thus, in order to improve the situation and earn more money adware’s developers are using two strategies. First of all, various pop-up ads that are marked as “Ads by PlayGEM”, “PlayGEM ads”,”Powered by PlayGEM”, etc. are displayed in such forms as pop-ups, pop-unders, banners, in-text links, full-page ads, new tab windows, etc. so that users would click on them accidentally. Second of all, this doubtful adware is trying to attract users by displaying customized ads. Nevertheless, don’t fall for this trick because it’s a catch. PlayGEM installs cookies and monitors your search terms; websites visited, data that you entered in certain websites, clicks, and so on. Of course, customized ads may look appealing, but keep in mind that their genuine content may not be reliable. Thus, to prevent these unwanted activities, make sure that you remove PlayGem without a delay. In this particular case, we recommend using Reimage Reimage Cleaner Intego.

the picture showing PlayGEM virus

How can PlayGEM hijack my computer?

If you wonder how PlayGEM has infiltrated your computer, we can provide you with a simple explanation – it has tricked you. The official website is no longer active for some reason, so it’s obvious that you could not have installed it by yourself. Actually, like most of the adware, it has probably slithered onto your PC via another freeware that you’ve recently installed. This is so called ‘bundling’ distribution method which allows combining several programs and spreading them in one pack. If you want to prevent bundled installers in the future, you should check Advanced or Custom settings during freeware’s installation and uncheck all components that are spreading alongside it by default. However, if you need PlayGem removal tips, check the next page.

PlayGEM removal options:

If you mind our recommendation to check freeware more carefully in the future, then you will never have to deal with PlayGEM removal again. Since you are suffering from the inconveniences caused by this adware right now, then our suggestion is to remove it. For that, you can either use manual removal option or install a reliable anti-malware and run a full system scan. This procedure will help you to find each of adware’s components, and will also eliminate them for you. To remove PlayGem from the system, we recommend two anti-spyware programs that both showed great results when helping people to fix their computers and eliminate this PUP from their systems.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Ads by PlayGEM snapshot
the picture showing PlayGEM virusPlayGEM ads
the picture showing PlayGEM virus

To remove PlayGEM ads, follow these steps:

Uninstall PlayGEM from Windows systems

To remove PlayGEM from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to PlayGEM (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of PlayGEM from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove PlayGEM from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for PlayGEM-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove PlayGEM, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to PlayGEM and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the PlayGEM-related entries.Uninstall from Mac 2

Eliminate PlayGEM from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for PlayGEM and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete PlayGEM removal.Reset Internet Explorer

Delete PlayGEM ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the PlayGEM-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove PlayGEM from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to PlayGEM and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case PlayGEM did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete PlayGEM removal.Reset Firefox 2

Erase PlayGEM from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to PlayGEM by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the PlayGEM-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete PlayGEM removal.Reset Chrome 2

Uninstall PlayGEM from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to PlayGEM and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Travolta says:
    February 25th, 2016 at 1:46 am

    Why??? Why did I install this PlayGEM virus on my computer??!!!

  2. GodInYourEye says:
    February 25th, 2016 at 1:47 am

    PlayGem fails to leave my computer. I have already tried this manual removal guide that you gave on this page. What should I do next?

  3. 2spyware says:
    February 25th, 2016 at 1:48 am

    You should think about automatic PlayGem removal. It seems that you are dealign with the latest version of this adware, which uses Browser helper objects to stay alive.

  4. TommyJ says:
    February 25th, 2016 at 1:49 am

    Yes, they are right! SpyHunter can help you to remove PlayGem!

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