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Remove Ads by PlayGEM (Removal Instructions)

removal by Ugnius Kiguolis - - | Type: Adware

Why should I remove PlayGEM from my computer?

No matter that PlayGEM virus is promoted as a “physics-based puzzle game”, there is a handful of arguments that should prompt you to remove it form your computer. Please, keep in mind that security experts decided to categorize it as an ‘adware’ and a potentially unwanted program (PUP). If you are not aware of why browser add-ons, plug-ins, toolbars, and extensions deserve to be included in the categories mentioned above, then the following are the main reasons: distribution technique, usage of cookies, the affection of browser’s settings, and displaying of unwanted ads.

Questions about Ads by PlayGEM

PlayGEM is distributed via the official website but apparently the number of users did not satisfy the developers, so that they have decided to bundle it with such popular free software as download managers, media players, PDF creators, etc. As pointed out, it has been developed with a sole purpose – to promote affiliate parties and earn easy money from advertising. Thus, to meet the expectations of its developers, PlayGem virus may modify Windows Registry, run several processes, and hijack web browsers on a target computer. Consequently, this program gets the ability to flood users with commercial advertisements and collect clicks. As you’ve probably already noticed, people are not very keen on clicking ads while browsing. Thus, in order to improve the situation and earn more money adware’s developers are using two strategies. First of all, various pop-up ads that are marked as “Ads by PlayGEM”, “PlayGEM ads”,”Powered by PlayGEM”, etc. are displayed in such forms as pop-ups, pop-unders, banners, in-text links, full-page ads, new tab windows, etc. so that users would click on them accidentally. Second of all, this doubtful adware is trying to attract users by displaying customized ads. Nevertheless, don’t fall for this trick because it’s a catch. PlayGEM installs cookies and monitors your search terms; websites visited, data that you entered in certain websites, clicks, and so on. Of course, customized ads may look appealing, but keep in mind that their genuine content may not be reliable. Thus, to prevent these unwanted activities, make sure that you remove PlayGem without a delay. In this particular case, we recommend using Reimage Reimage Cleaner Intego.

the picture showing PlayGEM virus

How can PlayGEM hijack my computer?

If you wonder how PlayGEM has infiltrated your computer, we can provide you with a simple explanation – it has tricked you. The official website is no longer active for some reason, so it’s obvious that you could not have installed it by yourself. Actually, like most of the adware, it has probably slithered onto your PC via another freeware that you’ve recently installed. This is so called ‘bundling’ distribution method which allows combining several programs and spreading them in one pack. If you want to prevent bundled installers in the future, you should check Advanced or Custom settings during freeware’s installation and uncheck all components that are spreading alongside it by default. However, if you need PlayGem removal tips, check the next page.

PlayGEM removal options:

If you mind our recommendation to check freeware more carefully in the future, then you will never have to deal with PlayGEM removal again. Since you are suffering from the inconveniences caused by this adware right now, then our suggestion is to remove it. For that, you can either use manual removal option or install a reliable anti-malware and run a full system scan. This procedure will help you to find each of adware’s components, and will also eliminate them for you. To remove PlayGem from the system, we recommend two anti-spyware programs that both showed great results when helping people to fix their computers and eliminate this PUP from their systems.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Ads by PlayGEM snapshot
the picture showing PlayGEM virusPlayGEM ads
the picture showing PlayGEM virus

To remove PlayGEM ads, follow these steps:

Uninstall PlayGEM from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall PlayGEM and related programs
    Here, look for PlayGEM or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of PlayGEM from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for PlayGEM or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate PlayGEM from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for PlayGEM and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete PlayGEM removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete PlayGEM ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, PlayGEM should be removed from your Microsoft Edge browser.

Remove PlayGEM from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select PlayGEM and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete PlayGEM removal. Click on 'Reset Firefox' button for a couple of times

Erase PlayGEM from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select PlayGEM and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete PlayGEM removal. Click on 'Reset' button to complete your removal

Uninstall PlayGEM from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for PlayGEM or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete PlayGEM removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Travolta says:
    February 25th, 2016 at 1:46 am

    Why??? Why did I install this PlayGEM virus on my computer??!!!

  2. GodInYourEye says:
    February 25th, 2016 at 1:47 am

    PlayGem fails to leave my computer. I have already tried this manual removal guide that you gave on this page. What should I do next?

  3. 2spyware says:
    February 25th, 2016 at 1:48 am

    You should think about automatic PlayGem removal. It seems that you are dealign with the latest version of this adware, which uses Browser helper objects to stay alive.

  4. TommyJ says:
    February 25th, 2016 at 1:49 am

    Yes, they are right! SpyHunter can help you to remove PlayGem!

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