Severity scale:  
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Advanced Identity Protector. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: System tools

Advanced Identity Protector – fake tool that seeks to mislead its victims and swindle their money

Advanced Identity Protector program

Questions about Advanced Identity Protector

Advanced Identity Protector is a highly questionable application that has been marked as “potentially unwanted”. No matter that its developer Systweak Software claims that this tool can greatly improve users' privacy and protect their identity while browsing on the web, we should warn you that it has already been categorized as scareware[1] because it causes fake alerts and then promotes its licensed version. Instead of that, we highly recommend you to get rid of Advanced Identity Protector.

Name Advanced Identity Protector
Developer Systweak Software
Price €24.95 
Category Potentially unwanted program
Main problems The loss of money and personal information
Elimination To uninstall identity protector, use Reimage. Make sure you update it to its full version before a scan 

Also known as AdvancedIdentityProtector, the app promises these features that might seem useful to netizens who take their cyber privacy[2] seriously:

  • scanning web browsers, files, emails and Windows registry;
  • data encryption and deletion;
  • cleans traces of personal information;
  • protects from identity theft.

Advance Identity Protector is available to download on the official websites. It has free and paid versions. However, developers were noticed using a quite aggressive strategy to promote program’s license. Once installed, this program delivers annoying pop-ups and ads that offer to obtain to upgrade this software.

If you install a free version of Advanced Identity Protection, after the first system scan you will realize that it works only as a scanner. Additionally, it might show exaggerated system scan results that warn about dozens of “identity traces.” However, the free program cannot fix these issues. Users are asked to buy the license.

This shady identity protector also has a support line that is supposed to help you solve various problems. However, tech support staff will try to convince you into paying for the full version of the program no matter what. Thus, calling them is not recommended.

Security specialists note that it might work as scareware in order to increase sales of the program. However, we recommend checking computer with reputable security software, installing all available updates and uninstall questionable applications to make sure that your identity and system is protected.

Therefore, instead of buying the license, you should remove Advanced Identity Protector from the computer. You can uninstall it using Control Panel. However, you should also check if it did not bring any other related components to the system. The majority of PUPs are capable of installing additional applications.

However, we highly recommend scanning the system with Reimage if you are not sure how this program came into your PC. It’s possible that program spreads in software bundles.[3] Thus, it may have arrived in the system with the help of other questionable applications. For this reason, it’s better to go for automatic Advanced Identity Protector removal to get rid of all applications that may have been installed without your knowledge too.

Direct downloads are not the main infiltration method

The program is available on the official website advancedidentityprotector.com. However, the direct downloads do not seem the main way how this PUP infiltrates the system. Developers use bundling in order to install free scanners unnoticed and in this way trick users into buying full program’s license.

It might be attached to freeware or shareware packages. Thus, you should be careful and attentive when downloading free programs from the Internet to avoid installation of unneeded apps. If you rely on Quick/Standard installation, you may have installed so-called Advanced Identity Protector virus without realizing it.

To avoid unneeded apps or even malware, you have to use reliable download sources and use Advanced/Custom installation settings. If the installation wizard shows some pre-selected third-party entries, unmark them all.

Specialists No Virus[4] note that correct freeware installation takes less time than PUP removal. Remember that when you install new software. However, if you made a mistake, proceed to virus removal guide.

Explanation on how to remove Advanced Identity Protector

You can remove Advanced Identity Protector manually by following these steps:

  1. Click on Start and access Add/Remove programs (or Uninstall a Program).
  2. Find the program in the list of installed applications. Click on it and click Uninstall button.

However, the program may have created some registry entries that should be removed as well. Making modifications in Windows Registry might be dangerous, especially if you have never done it. Thus, it’s better to opt for the automatic Advanced Identity Protector removal and get rid of all program-related files with anti-malware.

Originally, this malicious program aims at Windows OS. However, if you caught some Advanced Identity Protector for Mac,[5] you can find detailed program elimination instructions below.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Advanced Identity Protector, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Advanced Identity Protector from Windows systems

This guide will help you to uninstall Advanced Identity Protector entirely. However, you should also look up for other suspicious programs if this identity protector was installed without your permission. Additionally, you should check installed web browsers to make sure that any questionable add-ons were not installed as well.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Advanced Identity Protector and related programs
    Here, look for Advanced Identity Protector or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Advanced Identity Protector from Mac OS X system

It's uncommon for this program to affect Mac OS X. However, if you found its Advanced Identity Protector scans showing up on the screen, follow these steps to get rid of the program:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Advanced Identity Protector or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Advanced Identity Protector from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Advanced Identity Protector and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Advanced Identity Protector removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Advanced Identity Protector from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Advanced Identity Protector should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Advanced Identity Protector from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Advanced Identity Protector and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Advanced Identity Protector removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Advanced Identity Protector from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Advanced Identity Protector and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Advanced Identity Protector removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Advanced Identity Protector from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Advanced Identity Protector or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Advanced Identity Protector removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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