“All Access To This Device Has Been Revoked” virus (Microsoft Support Scam) - Removal Instructions

“All Access To This Device Has Been Revoked” virus Removal Guide

What is “All Access To This Device Has Been Revoked” virus?

“All Access To This Device Has Been Revoked” scam reminds you to clean your computer

The picture illustrating "All Access To This Device Has Been Revoked" virus

“All Access To This Device Has Been Revoked” virus is Windows-based tech support scam[1] which locks your computer and instructs to dial 1-800-603-5246. Unlike recent browser-based dozens of scams which temporarily hijack your browser and scare with System Critical alert notifications, this scam locks out users from their Windows accounts. In overall, such tech scams are not uncommon.

There are multiple samples of this malware which offer services of supposed Microsoft specialists and try to persuade you into paying money for a false activation of the operating system. Alternatively, they terrify you with counterfeited claims about the detected illegal activity.

This scam works the same way. It locks your Windows user account screen and notifies that “Microsoft has detected some suspicious activity on this computer. All access to this device has been revoked due to a network security breach.”

The developers of this scam might be praised for sufficient written English. Previously fake messages often contained grammar mistakes giving out the deceptive origin. On the other hand, native English speakers may also realize that the content of the message seems quite “non-local.”[2]

Other features which help identify this message as a scam are the phone number and links to Team Viewer, Supremo, and a few other remote access software. Bear in mind that Microsoft never displays such message nor it locks your computer even if Windows activation key expires.

The phone number is the main indicator suggesting that it purely a tech support scam sample. Instead, you should remove “All Access To This Device Has Been Revoked” scam. FortectIntego or Malwarebytes accelerates the elimination process. Before that, you will need to unlock your computer. MalwareHunterTeam, who discovered this scam also found out the unlock code – 8716098676542789.

Pay attention to what you install

PC-based tech support scams function via .exe files. However, they need the environment and the trigger to get executed. In short, you most likely downloaded the executable file of this malware along with a free tool.

Most likely, it was a free application or more notorious tool: keygen, crack or another software cracking utility. Installing the main program also triggered “All Access To This Device Has Been Revoked” hijack.

In the first case, in order to avoid such PC-malware, pay attention to the installation wizard. Choose “Advanced” installation mode and check each mode for any potentially unwanted add-ons. Deselect them and only then install the main software. Let us move on “All Access To This Device Has Been Revoked” removal section. "All Access To This Device Has Been Revoked" scam "All Access To This Device Has Been Revoked" urges you to contact the supposed Microsoft technician to "activate" your Windows license.

Delete “All Access To This Device Has Been Revoked” virus

Enter the above-indicated code to unlock the computer. After that, launch the security application to remove “All Access To This Device Has Been Revoked” virus. You might also scan the computer in Safe Mode. Below instructions show how to do that. Such malware may be distributed not only in English but Chinese[3], Swedish and Spanish domains. “After All Access To This Device Has Been Revoked” removal, reboot the device and repeat the scan.

do it now!
Fortect Happiness
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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “All Access To This Device Has Been Revoked” virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove “All Access To This Device Has Been Revoked” using System Restore

Scan the OS in Safe Mode to remove all components of “All Access To This Device Has Been Revoked” scam.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of “All Access To This Device Has Been Revoked”. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that “All Access To This Device Has Been Revoked” removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “All Access To This Device Has Been Revoked” and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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